# Sono - S2 Speaker Control App — user reviews > 51 indexed App Store user reviews of Sono by Dam Hoang, rated 4.20/5 from 1,138 ratings. - Source: https://appshunter.io/ios/app/sono-s2-speaker-control-app/id6471320951/reviews - App overview in markdown: https://appshunter.io/ios/app/sono-s2-speaker-control-app/id6471320951.md - Rating breakdown: 5★ 793 · 4★ 101 · 3★ 47 · 2★ 21 · 1★ 159 ## What do users think of Sono? Overall sentiment: negative **Pros** - 👍 Good features - 🚀 High-quality music playback **Cons** - 🐛 Frequent crashes and connectivity issues - 💰 Requires paid subscription for basic functionality - 🤯 Confusing and difficult to use interface - 🤖 Incompatible with older Sonos devices - 🔌 Difficult to set up and connect **Commonly reported bugs** - Fails to connect to Sonos speakers - Repeated app crashes and freezes - Inability to control music playback **Most requested features** - Ability to easily integrate with other music services - Improved compatibility with older Sonos products - More intuitive and user-friendly interface ## Newest reviews (16 of 51) ### 1/5 — Unusable junk *2024-08-17* This app requires 30+ minutes of system maintenance every 3 months. Then it will ask for access to every device on your network. Duh! The 3 months later it will require another upgrade and reinstall action. Then if you change your router you must reinstall everything and answer questions that only a true virus would ask. ### 1/5 — Sonos two is terrible *2024-08-17* I’ve had Sonos for 15 years. The new Sonos 2 app is absolutely unacceptable for the amount of money and speakers and everything we have the app keeps breaking down and doesn’t work. I can’t control my music. I can’t listen to it. Somebody should be fired. This should be fixed and up and running this is absolutely unacceptable!!!!! ### 1/5 — What a racket *2024-08-17* This is NOT a Sonos app. It is awful. Compatibility with speakers OS extremely spotty and doesn’t allow for any integrations of music apps easily. This is terrible. Thank God I only spent 2.99 on this. Canceled after 10 minutes of owning the app. Beware ### 1/5 — Won’t work *2024-08-09* Won’t connect to old speaker but I used to now I have to pay 🥴 ### 1/5 — Horrible *2024-08-03* Why now I have to pay for this services , I bought expenses Sonos because they are and now I have to pay to control them , increíble , disappoint , who is the creator ? Where is he or she from ? This app is Sonos app ? Or it’s third party app , I don’t want to pay nothing no no ### 1/5 — Difficult to synch with other apps (Apple Music) *2024-07-27* Challenging to connect because it times out trying to connect to other apps/subscriptions ### 1/5 — Downloaded in Error *2024-07-27* Downloaded in-error and no where on the app can it be cancelled. Support section doesn’t work. No submit button. Going to have to dispute the charge. ### 1/5 — Why do we need a 3rd app?! *2024-07-13* This app is different from the first two and is difficult to set up. I have no interest in paying for the Sonos service, I already bought the speakers. I just want to use Apple Music with Sonos, which was easy before this app. ### 1/5 — Scam *2024-07-05* This is a scam product. Charging you for something that should be free. Download official Sonos app for free. ### 1/5 — SX *2024-07-04* Your app is the worst app I’ve ever used and I’m old. I’ve been doing this a long time. It’s ridiculous. Sonos is ridiculous. ### 1/5 — May make a different choice *2024-07-03* Can't easily play apple Music ### 1/5 — Do not buy *2024-06-27* This is a complete scan. It doesn’t actually control any of your Sonos speakers. ### 1/5 — Can’t get this to work at all with the speakers *2024-06-22* I tried it all and it just won’t play or connect to soeaker ### 1/5 — Not happening.. *2024-06-17* One star. For the simple fact they don't have a trial period. IOS developers are notorious for apps that charge up front before trying them out. Will never support an app that isn't confident in offering a trial period. ### 1/5 — Rip off *2024-06-17* Terrible app. Can’t cancel. Don’t use. Only use Sonos developed app. No charge and works great ### 1/5 — NOT THE ACTUAL SONOS APP!!! *2024-06-09* Use SONOS or SONOS S1 for either current or older products… this app is a total scam! ## Most critical reviews (10 lowest-rated) ### 1/5 — Seriously? *2024-11-24* I’ve been using the V1 app happily for a couple of years, what is this hot garbage?? Zero functions or configuration options unless I fork over more money? And don’t get me started about the hideous interface. 👎🏼 ### 1/5 — Awful *2024-11-17* Terribly difficult to get products to work. Too many updates. Older device’s difficult to control. Why did I even bother? ### 1/5 — Scam - DO NOT INSTALL *2024-11-04* This is NOT a Sonos app and you don’t need it. Not sure how it popped up but I was struggling to get my speaker working and stupidly brought this. It’s a con and offers nothing. Do NOT INSTALL ### 1/5 — Don’t purchase *2024-11-04* Fails to connect to my Sonos system even when the standard Sonos App does. Wasted much tome trying to make those function. Email to developer seeking support remains unanswered. Please don’t purchase, this is a scam. ### 1/5 — Difficult to connect *2024-11-04* I have a new mesh router setup , and my Sonos s1 system was extremely difficult to connect. It never connected wirelessly. I have to keep it hard wired into the router. ### 1/5 — Irritating, over complicated and time wasting *2024-10-20* It used to be easy to install Sonos speakers - a few, intuitive steps made it idiot proof. Now it is a marathon designed to enable Sonos to extract money from its unfortunate customers. This is in Sonos’ tradition of treating its customers with contempt. ### 1/5 — Money under pretence’s *2024-09-22* My Sonos one wouldn’t work and after 20 min of trying everything a message came up ,,,,Sonos S2 is ready to download. So thinking there were changes I started the process and found out I had to pay for the new app so I continued , not only does the new app not work but it can’t be navigated and I don’t know it’s purpose as it seems to do nothing. Fortunately some how my old app started up again I don’t know how or why but I’m suspicious it was all a rouse as the same thing happened a couple of months back and it drove me round the twist is it a con you sell you S2 which does nothing. I don’t suppose anyone from Sonos will respond as it’s impossible to contact them under normal circumstance’s. ### 1/5 — Terrible *2024-09-07* Love it when everything is working great and you go and screw it up with a new version. Way to go Sonos! Absolutely terrible. ### 1/5 — Do not use this app *2024-08-30* This app is rubbish unless you have only one Sonos speaker. Do not download and don’t pay any money. ### 1/5 — 1 more app feature I don’t need *2024-08-28* I am a big fan of Sonos sound gear and have purchased over 20 components over the years. But the software has been so problematic lately that I’m moving away from Sonos, which is too bad. I don’t need voice control but now the software keeps longing me to add it. Plus all my imported play lists have disappeared during the last software upgrade and my international radio selections won’t play. Without my own content available anymore, Sonos is becoming less relevant. Sonos music content is not a compelling alternative for me. ## Most praised reviews (5 highest-rated) ### 5/5 — Just learning after Sonos fiasco *2024-10-20* Just learning after Sonos complete shitshow ### 5/5 — Great *2024-06-10* Great ### 5/5 — Good features *2024-06-04* The set up was difficult at first, but after that it works well. I can cast all my songs with high quality, all music from web without hassles. Thanks. ### 4/5 — itunes loading onto my iphone and shows songs yet won't open when i click play *2024-02-20* mc ### 2/5 — Awful UI *2024-08-31* Fails repeatedly when attempting to use iPhone control. Awful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*