# Sony \| BRAVIA Connect — user reviews

> 550 indexed App Store user reviews of Sony | BRAVIA Connect by Sony Corporation, rated 4.50/5 from 9,983 ratings.

- Source: https://appshunter.io/ios/app/sony-bravia-connect/id1621229655/reviews
- App overview in markdown: https://appshunter.io/ios/app/sony-bravia-connect/id1621229655.md
- Rating breakdown: 5★ 7,911 · 4★ 859 · 3★ 378 · 2★ 167 · 1★ 668

## What do users think of Sony | BRAVIA Connect?

Overall sentiment: negative

**Pros**

- 👍 Excellent app for Bravia TV
- 🚀 Responsive app
- 💡 Allows changing picture and sound settings on the fly
- 👍 Intuitive and gives quick access to apps

**Cons**

- 🐛 Connectivity issues, frequently disconnects
- 🐛 Buggy pairing and setup process
- 🐛 Compatibility issues with some TV models
- 🐛 Crashes and requires frequent reconnections
- 🐛 Lacks important features like equalizer

**Commonly reported bugs**

- Doesn't work after iOS 18 update
- Unable to connect to Bravia Theater Quad system
- Fails to discover and connect to some TV models
- Loses connection to soundbar frequently

**Most requested features**

- Add graphic equalizer
- Improve wireless connection monitoring
- Allow rearranging of app shortcuts
- Add arrow buttons and select button

## Newest reviews (12 of 550)

### 2/5 — Keep loosing sound

*2026-08-22, version 3.10.0*

I get the sound working with my Bravia TV, then if I switch to a different TV app the sound gets lost and have to return to TV speakers.

### 2/5 — App bug - unable to connect device

*2026-08-19, version 3.10.0*

App will most times not connect to device. Requires several app closures & reconnection attempts to connect. Once one closes the app, you go through the above to connect again. Not fit. Please fix.

### 1/5 — Unreliable

*2026-08-11, version 3.10.0*

It works about 50% of the time. Otherwise, I can find the TV, but it cannot connect to the TV it found. Sony support has been rather unsupportive.

### 1/5 — Worthless

*2026-08-09, version 3.10.0*

Garbage, made a sound bar so advanced that it can’t even connect to a Bluetooth phone!

### 1/5 — Not connecting to Sony tv

*2026-08-09, version 3.10.0*

The tv was connected before suddenly it
Lost connection and can’t control the column from
Tv remote

### 1/5 — U broke the app!

*2026-08-08, version 3.10.0*

Latest app doesn’t connect to wifi!

### 1/5 — Great Sound, Frustrating Connectivity

*2026-08-07, version 3.10.0*

My Bravia 8 II TV connects without any issues, but the Bravia Theatre Quad frequently disconnects from the app. Every time I want to calibrate or change the audio settings, I have to remove the Quad system and pair it again. I've tried suggested fixes from Reddit, such as turning Wi-Fi off and back on, but nothing works. After reconnecting, it stays connected for about a week at most before the problem returns.

If you're someone who sets it up once and rarely changes the audio settings, it's a fantastic system with amazing sound. The real issue is the app and its unreliable connectivity, not the speakers themselves.

For a premium system, I expected a much more reliable experience. Sony really needs to address this with a software update.

### 1/5 — Update has killed the app

*2026-08-07, version 3.10.0*

The latest app update has made the app useless in my house… I can no longer find my TV that has been controlled by this app in the past.

### 2/5 — Télécommande qui ne fonctionne pas

*2026-08-05*

Je voulais utiliser la fonctionnalité de télécommande de l’application, me permettant de commander ma TV Sony directement depuis mon smartphone et de ranger ma télécommandes physique dans son tiroir. Malheureusement, chaque fois que je quitte l’application et que je reviens, la configuration de ma TV est supprimée sans raison apparente et je dois systématiquement refaire toute la connexion entre l’application et la TV pour chaque utilisation. Ce n’est clairement pas pratique, ça n’a même pas de sens, il semblerait que ce soit surtout une application à usage « unique » pour configurer le système un point c’est tout, et éventuellement venir modifier une configuration de temps en temps. Dommage. Je n’ai pas essayé le reste des fonctionnalités pour le moment.

### 1/5 — Terrible

*2026-08-05, version 3.10.0*

Took hours to update

### 3/5 — App ok mais configuration complexe

*2026-08-05*

La configuration des appareils Sony est d’un compliqué. Je ne comprends pas comment une firme aussi avancée peu avoir autant de retard sur la
Mise en place de fonctions aussi basiques !! Tellement dommage !

### 2/5 — Should be Bravia disconnect

*2026-08-03, version 3.10.0*

It continually disconnects from my 2024 Bravia 8, I have a Yamaha receiver and both their apps stay connected .

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work.

*2026-08-31, version 3.10.0*

I wonder how other tv remotes work but despite having a Sony Bravia tv this is stuck at searching and can never find my device.

### 1/5 — This app sucks and so does the TVs that use it

*2026-08-30, version 3.10.0*

First off all, 90% the app does not want to connect to my I got a Sony Bravia 8 and it has by far been the biggest disappointment of my life. I figured since PlayStation is a Sony product the two devices would get along swimmingly. But whenever I load up YouTube. My screen just freezes and it won’t unfreeze unless I turn the TV off. So I load up Sony Bravia Connect only for it never to work or connect. So I have to get up off my fat behind and find the remote. But turning off the TV via remote also shuts off my PlayStation. This is one of many complaints I have about this TV that I spent $1,500 on. I could write a whole book on why this TV sucks.

### 1/5 — Never again

*2026-08-24, version 3.10.0*

Awful app, fails to pair constantly

### 1/5 — Wont reconnect

*2026-08-22, version 3.10.0*

Previous connected sound bar 9 stop working frozen now working but wont connect to app

### 1/5 — No brain was used in dev

*2026-08-16, version 3.10.0*

Who built this? Who built a web based login on a TV Remote app that logs you out every while? It’s a TV remote app and I’m supposed to login to my Sony account when I urgently need it to lower the volume or something? No brain dev, please, learn about token stateless authentication and auto token refresh, never ask users to re-login in order to turn the volume down - it’s much easier to find the remote than that.

### 1/5 — Syncing issues

*2026-08-15, version 3.10.0*

Need to remove devices almost daily and re add to get the picture and sound to match.  I understand the sync sound delay, most of the time the sound is coming before the picture starts speaking.

### 1/5 — Be nice if it stopped crashing

*2026-08-13, version 3.10.0*

Love Sony products but this app leaves a lot to be desired. Come back to it a day later and it can’t reconnect…over and over again the same problem. Using the app with a Bravia 9 II 65inch tv. Meh at best!

### 1/5 — Hijacked by a Roku controller…

*2026-08-13, version 3.10.0*

Have the TV, have the remote, have the app (obviously). Roku is HDMI 1. TV load to Roku. TV’s remote is useless and the app, can’t connect. Yes idiot checks for WiFi were done, even tried to reset and reconnect to tv as new… nope, didn’t recognize any devices (the TV).

### 1/5 — Doesn’t work with Sony google tv KD65X80j

*2026-08-12, version 3.10.0*

Don’t wast your time.

### 1/5 — 太垃圾了

*2026-08-12*

更新了软件，回音壁死机不能用了，电视也不能看了

## Most praised reviews (10 highest-rated)

### 5/5 — Great app works well

*2026-08-29, version 3.10.0*

I would just recommend to change the icon or give the ability to change it in app. Maybe change it to Sony Bravia and have a sleek design black and white.

### 5/5 — Sony

*2026-08-27, version 3.10.0*

Es lo mejor llenas de felicidad tu hogar no necesitas otro equipo y suena espectacular me encanta 🥹❤️

### 5/5 — Bravia TV

*2026-08-25, version 3.10.0*

Great product, highly recommended

### 5/5 — App

*2026-08-20, version 3.10.0*

Amazing

### 5/5 — Sony is the best

*2026-08-20, version 3.10.0*

This is the best in sound quality, esthetics, price point and my family and I are very impressed!

### 5/5 — Easy to use

*2026-08-18, version 3.10.0*

Easy to use, very handy when you’re searching for the remote

### 5/5 — You rock

*2026-08-12, version 3.10.0*

Thank you Sony team, much appreciated all your hard work

### 5/5 — Much better

*2026-08-09, version 3.10.0*

This version is much better than the last view versions.  So good!

### 5/5 — Only one cons

*2026-07-31*

I am writing to share feedback regarding my experience with the Sony Bravia theatre system 6 ( HT 60) Overall, I am very impressed with the hardware performance, build quality, and overall audio clarity. However, there is one key feature missing that would significantly enhance the user experience more granular Equalizer (EQ) controls.
Currently, the default sound presets and basic bass/treble adjustments do not offer enough flexibility to tune the audio output to different room acoustics, personal listening preferences, or varying content types (e.g., movies vs. music vs. podcasts).
To make this product truly exceptional, I strongly request the inclusion of the following features in a future firmware or app update:
 
Multi-Band Graphic Equalizer, Custom User Presets: The ability to save at least 2–3 personalized custom EQ profiles for easy switching depending on the media being played.

As a fan of Sony’s audio heritage, I know how capable your DSP processing is. Giving users the ability to tailor their sound profile would make this sound system virtually unbeatable in its price segment.

On help page kindly provide the usages explanation about all the controls of this app....

### 5/5 — A no glitch app

*2026-07-28*

Best remote without a glitch for Sony TV and sound system

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
