# Sony Rewards — user reviews > 58 indexed App Store user reviews of Sony Rewards by Sony Capital Corporation, rated 4.53/5 from 32,123 ratings. - Source: https://appshunter.io/ios/app/sony-rewards/id908307582/reviews - App overview in markdown: https://appshunter.io/ios/app/sony-rewards/id908307582.md - Rating breakdown: 5★ 25,619 · 4★ 2,783 · 3★ 1,037 · 2★ 588 · 1★ 2,099 ## What do users think of Sony Rewards? Overall sentiment: neutral **Pros** - 🚀 Smooth and fluid app - 👍 Easy to navigate and use - 💡 Convenient way to earn and redeem rewards - 👍 Helpful for tracking points and purchases **Cons** - 🐛 Frequent crashes and stability issues - 🔒 Difficult to verify account and link purchases - 💰 Rewards are expensive and limited in selection - 🤔 Inconsistent point tracking and redemption **Commonly reported bugs** - Login and account verification problems - Issues with uploading receipts and tracking purchases - Incomplete or broken functionality in certain areas **Most requested features** - More flexible and easier ways to earn points - Ability to redeem points for desired items/games - Better integration with PlayStation and Sony accounts - Improved customer support and communication ## Newest reviews (11 of 58) ### 4/5 — Great Rewards and Prizes ,But… *2024-03-16* I have been on here for a while and I started pretty good I got a hundred points plus 35 for the quiz. So, I wanted to spend some of these points on rewards and prizes. I got the Prize 2: Traveler Photographer and it was for 25 points. I was stoked when I saw this so I got and It said It will be delivered in 7-10 business days. On the 14th I check out the window for the delivery trucks ,but they never came so, I waited a few hours then after that It still didn’t came. So, It’s the 16th and It has been like 12, 13 days and it still hasn’t came yet hopefully it will come soon. ### 4/5 — About the app *2023-06-04* It’s rather well designed and seems quite fluid. The app runs kind of as expected with one major drawback being that it crashes every now and again but unlike other apps you don’t have to sign back in (usually you don’t but once in a blue moon you will) otherwise you only have to sign in like normal when you close it out and don’t use it for awhile. All in all it’s a nice and well rounded use and experience. ### 3/5 — Review not on app functions *2022-11-16, version 2.4.2* The app seems to work well, but it took me 9 months with customer service to finally get Into the app! They merged accounts which were nice, but 3/4 of a year went by with constant phone calls to get in! NINE MONTHS!!! That is crazy to think about. And each time I called, I was told…” give it about two weeks” now the people I talked to were pleasant and tried their best, but what ever workflow they have for tasks was either overwhelming or horribly structured! ### 2/5 — Stability issues *2022-10-15, version 2.4.0* Too often I have to keep pressing “try again” because of “oops something went wrong”. I press multiple times, close app and restart, for something to keep happening. I’ve deleted and reinstalled. Still same chronic issue. Other than that I think the app itself is useful for what it represents. Would be ideal if it worked for me at least majority of the time. But if you want something that allows you to track your points and redeem items with ease. Then this is what you’ll want to use on the go. ### 2/5 — Disappointing *2022-06-13, version 2.3.3* The app does not recognize prior Sony purchases. It claims to connect with Movies Anywhere, which it does, but doesn’t give you credit for movies already bought or owned. The app does not connect well with standard sign in online. The website will not allow me to log on even though the app is connected to the same log in information with my email address meaning I can only log in through the app on my phone. The movies rewarded for making purchases are a joke and are third rate movies. I earned a free digital movie but was only given a choice of about 9 different movies to choose, all of which were third rate B grade or worse movies. That doesn’t make me want to buy more Sony product. Disney’s rewards program is better. I can actually get good movies with their rewards (I.eMarvel and Pixar). ### 2/5 — Very clunky & not very useful *2022-04-16, version 2.3.1* The app itself is super clunky compared to every other credit card app. Honestly I don’t really have a super positive opinion on the Sony Playstation credit card simply because you have to pay and monitor through an off brand bank’s website which is far from user friendly and the fact that you have to submit your purchase to get points for them is just silly. Kind of a gimmick of a credit card. I recommend just plugging the card into your PlayStation account and putting on auto pay. You also get quite a bit of rewards for paying your internet bill with the card, so I recommend that. I get about 250 points every month for it. ### 3/5 — Filter on TVs *2022-01-03, version 2.3.0* When you try to filter TVs by size, price, or whatever, you can’t scroll down to see all the filtered items. There’s a “pop up” that appears when you scroll up on an unfiltered list and after you select a filter, that same pop up appears and you can’t scroll down. The filter function stinks and is useless unless your filter brings up only one TV. ### 4/5 — Thoughts on rewards app *2021-12-06, version 2.3.0* The app has improved but still has glitches linking accounts sometimes, also I find it difficult to verify that when I complete a registration that it is recognized within the app. It is user friendly overall just not the high marks I attribute to most Sony I use. ### 3/5 — Good for the most part EXCEPT *2021-11-16, version 2.3.0* I really wish the page wouldn’t refresh while I am scrolling on items in the redeem section… Also they have been trying to “fix” the add a profile picture option so that members could complete there kickstarter pass for their rewards for OVER A YEAR now.. other than that, I guess I can’t complain too much. ### 5/5 — Got to love Sony *2021-10-06, version 2.2.2* I started up the app today and connected my PSN account and watched a few trailers for upcoming movies and instantly started racking up points. Pretty awesome of Sony dishing out points for rewards just for basically being a Sony fan. You will forever have my support. ### 2/5 — Cut Off And Incomplete Text. *2021-10-06, version 2.2.2* Headings, for instance the Activity area of My Account, are cut short and when you click nothing expands to give you the full text. So one frequently has no idea what anything is in a list. Notifications area also has no on-tap behavior; there’s just a cut-short heading and when you tap it doesn’t open the message (rendering that whole messages/notifications area useless and pointless). ## Most critical reviews (10 lowest-rated) ### 1/5 — Take from me i take back *2024-07-25* I dont care for certain practices including commercials for paid subscriptions and the mistreatment of workforce, I’ve noticed most software updates ad restrictions …. I feel like the company has taken from me by discontinuing PlayStation video, refusing to update the mostly unusable app. Sony also refuses to merge my hundreds of digital purchases with apps like movies anywhere…Therefore i was happy to take some things BACK… the app screen recorder was very helpful in downloading content from any and all apps in HD…. I re Told everyone i knew hurry up and download. Less than two months before an update cancelled this ability… i pirated from you SONY. … I STOLE FROM you and Disney too ### 1/5 — No Longer Receiving Points From Purchases *2023-02-25* I joined a bit ago because of a recommendation from a Sony rep that used to visit my store. I also play a game that I constantly put money into, and was told I could sync my store account to receive points. I was receiving points in the beginning, however that recently stopped for some unknown reason. I even linked most of the other accounts that were offered, and bought the PS5VR2 which never even registered the purchase (so I won’t be receiving points for that quite large purchase). On a separate note, the redemption store and FAQ pages are also broken to where you can’t read descriptions or information on the products/questions. (They are just entirely not there) I was hoping to continue to use the app, however if points are no longer building up on my account, I think this is where I will be saying goodbye to the Sony Rewards app. I hope it eventually gets fixed or updated. ### 1/5 — Their rewards system and customer service is terrible *2023-02-07* They have a limited amount of movies that are eligible for rewards. They only allow 10 movie redemptions per month but customer service won’t tell you this because they want you to keep buying movies and not get rewarded. Their customer service will not help with anything, I’ve contacted them several times and when you can actually get through they’re unwilling to help. The best I’ve gotten from customer service is them putting in a service claim for me that hasn’t been responded to. I have 17 movies that have been rejected for rewards and they either can’t or won’t say why and aren’t doing anything to help with the problem. ### 1/5 — Horrible I am stayin with Xbox *2022-10-10, version 2.4.0* First off this app is horrible they are no ways to get points unless you buy games movies or you upload movie receipts. It is pretty plain and boring. Plus Xbox has better stuff. I think I will stick with them until Sony does a better job of offering people more points to get free stuff like on so many trophy or for daily score ranks. Like for example you do certain task you get 3 trophy’s then you get like a 100 points. Xbox gives you 50 points for achievements each day. Plus they have special things for doing it through the week. Sony don’t. So I am staying with Xbox. ### 1/5 — 2-step verification is a hot mess *2022-09-15, version 2.4.0* Only way to verify 2-step is authentication app. Well, if you buy a new phone and don’t have backup codes, you’re not getting back into the Sony app. (Or your PlayStation account, for that matter.) My suggestion to the developers? Have more than one option to verify! Text. Email. PlayStation serial number. Television serial number. Alarm clock serial number. Carrier pigeon. Anything! Will remove this review (and 2-step verification) if I’m ever able to access my account again. Sony support on this matter is non-existent. (They hang up on you if you call about the matter. Sit on hold for an hour (not exaggerating), when they come on the phone to help, start telling them what the issue is and as soon as you say “2-step verification,” they hang up. Attempted multiple calls, and this was the response. Couldn’t get the full sentence out. Is this policy? Not to help consumers get into their accounts? What? Very frustrating. Just goes to show — and a warning to others that might see this — you don’t need 2-step verification for everything. Will make me think twice about ever doing 2SV again (Is the only way to verify through an authentication app? Nope, don’t need it!) ### 1/5 — Scam! Beware of The Rewards Program! *2022-04-19, version 2.3.1* Beware! They will lock you out of your account and steal your points. Don’t believe me? Just google search “locked out of Sony rewards” They will lock you out and offer no help to access your account. You will be told over the phone. “ it’s being escalated “ and NOTHING will be done. Dozens of movies with all those points unable to be accessed. The customer support is a joke. Call them and they will answer but just put your request in a “everlasting support loop”. Kinda like the everlasting gobstopper in the Willy Wonka movie except this one does not have a tasty end. You will be roped in and let down unceremoniously. This is not a rant, this is a logical approach to looking at this app as well as the lackluster Support of SonyRewards program after WEEKS of emails and calls to a support center that does not support his client. Shame on you Sony for creating this fraud of a program and poor quality app to go along with it. ### 1/5 — Can’t get my points for watching videos or use points to purchase store codes *2022-03-04, version 2.3.1* Every time i try to get my points for watching videos it says an error has occurred. Every time i try to use the points I have it won’t allow me and says not to use a “vpn or proxy” which i am not using. Have tried other alternatives to the mobile app to make these things work such as using my computer (which isn’t using a proxy or vpn) and other browsers and still have the same error. What’s the point in trying to get points if Sony makes it impossible to earn or use them? ### 1/5 — SCAM *2021-12-27, version 2.3.0* First off, in a few days, you’ll need a SONY credit card receive reward points. Sorry to most of you already that can’t get that. There’s no way to add past purchases which is ridiculous because of how much money we spend & everything is hidden. So if you wanna know more, too bad, you’ll have to waste a lot of your time to figure out a tiny bit. I’m a hardcore gamer, so for my first issue to be 3 controllers and 1 game series worth over $600 can’t be added was heartbreaking. I was sure to be followed by many more disappointments. I’ve never thought this in my living life but maybe Xbox and Microsoft really are more caring to their customers and more dominant than PlayStation and Sony. I hope you all at least take this to heart and think about who you actually wanna be giving your money to….. Exclusives are fire tho ### 1/5 — Microsoft rewards is 10x better *2021-11-23, version 2.3.0* I love Sony and the rewards thing is an amazing idea but they didn’t do it right at all. For example on Xbox you can earn points my filling out “punch cards”, earning achievements, you can also do daily and monthly quests. even searching things on bing will give you 10 points .they have monthly and daily quests. Yea on xbox you have to have 9k points to redeem a 10 dollar xbox gift card but they made it so you can earn points for doing pretty much anything I think if Sony makes a few changes to this system it can and will take off. Please make it easier to earn points ### 1/5 — Feels like a scam *2021-08-26, version 2.2.1* Would be nice if Sony actually let you trade your points in for what you want. Though they are frequently out of stock on the things you’d actually like to spend your points on. This wouldn’t be so bad if you could wait patiently for the item to come back in stock, however Sony deletes your points at certain intervals of time. So you are stuck with spending your points on items you don’t really want (or anyone else for that matter) or hold on to them and hope Sony doesn’t erase them before the items you do want are back in stock. ## Most praised reviews (10 highest-rated) ### 5/5 — Sad (: *2024-08-30* It is sad to see the Sony rewards will be leaving us. I thought this was a wonderful program and way to accumulate points and use them. I was seriously saving up for something nice. Now I will not be able to get my item. Hopefully everyone enjoyed using the app and the rewards program. Hope they reconsider and allow users more points and be able to issue gifts easier throughout the years to follow! Everyone spread the word and help #SAVESONYREWARDS and let’s see how far it goes. ### 5/5 — Ghostbusters Frozen Empire *2024-03-26* Spoilers!!! While I realize that the movie isn’t doing as well as expected, I absolutely loved it. Too many people just need to chill (that’s a joke) and not be so critical and just enjoy life. The movies are there as an escape from our daily troubles so we don’t have to drag real life into the theater. For myself, one part of the movie was personal when Melody checkmated Phoebe with her black knight. My avatar online is a black knight (also perceived as a dark knight) because I solved my first ARG (alternate reality game) back in 2009 by guessing correctly that the solution was a dark knight image. This was an ARG promoting a series that premiered a month later. As for perceiving the correct image of a black knight also as a dark knight, it was because of the then show runner being David S. Goyer. I won’t say the film trilogy here but allow you to think of it yourself. I also figured out what was the hidden theme to the series was two weeks before it aired. In conclusion, my suggestion is when watching a movie at the theater to find something to connect yourself to on a personal level to enhance your enjoyment as I did. I loved the entire movie and especially how it ended by having Melody striking her last match to both save the world and allow herself to move on to become a part of the fabric of the universe. ### 5/5 — Anybody else not get their Credit Card? *2023-07-09* It has been far to long a wait and I would like to use it asap for the promo offered to me which is the main reason I was willing to take a hard inquiry … smh then I get emails talking about all orders are final was I scammed? I then saw the promo for the discounted final fantasy ps5 bundle purchase so again decided to apply and was told I already have a Sony Credit Card then out of fustration. No console, ptsd, you get the picture. Yet I will always be a Sony PlayStation Fan for life. ### 5/5 — Pretty Good *2022-08-25, version 2.3.4* It takes awhile to get all of the points you need to get something, for example most of if not all of the games are 5,999 points which is a lot. So the items are expensive but you’re also getting them for doing surveys and stuff. ### 5/5 — Easy app to navigate through *2022-07-23, version 2.3.3* There is so many things you can do, the only thing I would change is to make it more ergonomic but maybe I just need more time looking though it all. ### 5/5 — Only da BEST! *2022-06-01, version 2.3.3* Sony has always been doing great things. I have been a Sony person since the 80’s and I have to say, they never let me down….from the Sony Walkman, CD players, Sony Bluetooth speakers, Sound Bars, Movies, TV’s to the PlayStation…..etc. And now this….an App (Sony Rewards), where you can earn points and win gifts, nice! This is why I consider them only the BEST! ### 5/5 — Love it *2022-01-05, version 2.3.0* The app is smooth and fluid with great UX/UI design overall. It’s responsive and professional looking. Really love the background images and placement of icons. I entered for a sweepstakes regarding Sonys ps5 but had no clue what I was downloading at first. This is much better for the rewards that Sony offered previously. ### 5/5 — Sony Rewards is the best “Rewards” there is. *2021-11-20, version 2.3.0* I’ve been a long time Sony fanboy and loyal customer, audio, consoles, television.. etc I have became a digital addict and am constantly buying copies of games via the PlayStation store and this is a great bonus to get back what I spend only to be able to redeem to get even cooler and more stuff? and stuff that isn’t even Sony/PS exclusive.. there’s a ton of rewards and gift cards to choose from and I love that you can get games, dlc, and Sony cash to use on the PS4/PS5. What a great app, wish I had known about it sooner! ### 5/5 — So Convenient *2021-11-03, version 2.3.0* It’s literally a great way to save. All you have to do is log into your sony account and all the unexpired points from your playstation transactions are already there. You can just forget about it once in a while and like today, i remembered the app and i had earned enough points for 50 dollars in playstation credit. Not a coupon that applies to purchases 50 dollars and up, actual credit so i can get my games completely free every once in a while. And its even better that you can receive physical products too! ### 5/5 — Great App *2021-10-19, version 2.3.0* It’s useful for keeping track of your points if you buy games on psn a lot. Let’s you stack points and then use the points to save some cash on your next purchase or you can buy something else with them --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*