# Sophos Network Agent

> iOS device authentication for Sophos XG Firewall internet access. (iPhone/iPad app by Sophos GmbH.)

- Source: https://appshunter.io/ios/app/sophos-network-agent/id1025058173 (this page in markdown: same URL + `.md`)
- Developer: [Sophos GmbH](https://appshunter.io/developer/864224578)
- Category: Utilities
- Price: Free
- Rating: 2.30/5 from 11 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 1 MB
- Languages: American English
- Released: 2015-09-15
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sophos-network-agent/id1025058173/reviews.md

## What is Sophos Network Agent?

Sophos Network Agent allows a local network user to authenticate himself/herself to the Sophos XG Firewall (SFOS) with an iOS device. Once the connection is established and the user is recognised, the device can be used for browsing through the Internet, according to the current user policy set up by the administrator.

Features:
	- Communication is done via an encrypted, secured connection (TLS)
	- Additional validation of the connected server
	- Easy to use, with minimum initial setup
	- Can be used without pushing a single button (bringing the app into foreground automatically authenticates the user)

NOTE: The app requires network connectivity (WiFi) in order to work. Losing connectivity results into disconnecting the user. Connection must then be re-established in order that the user is authenticated.
The app does not work with Sophos UTM.

## Key features

- Authenticate with Sophos XG Firewall
- Secure internet browsing
- Encrypted TLS connection
- Server validation
- Minimal initial setup
- Automatic foreground authentication

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/sophos-network-agent/id1025058173/reviews.md

### 1/5 — No longer works. Just sits there trying to connect

*2022-02-19, version 1.4.1*

No longer works. Just sits trying to connect. Valid cert is installed.

### 1/5 — Does not work with iOS 13 or 14

*2021-02-05, version 1.4.1*

You will have to go to the user portal in Safari every time you want to login

### 2/5 — Can’t open certificate once this app

*2020-04-05, version 1.4.1*

Go to mobile website download certificate but this app isn’t on the list to open with .

### 1/5 — Really bad ios 13 support

*2019-10-03, version 1.3.1*

Im trying to install the cert to be able to use the app, and its not letting me open the file with the App like on ios12.

**Developer response:** Sorry for the inconvenience, iOS 13 introduced a regression bug that prevents apps to import custom data files. We hope this will be fixed as soon as possible.

### 1/5 — Doesn't work

*2018-03-01, version 1.2.6*

Can't import certificate, it just crashes when I try.

### 1/5 — Background app refresh doesn’t work

*2017-11-13, version 1.2.6*

Hi,
Background app refresh doesn’t work! So after locking the phone the connection will be disconnected.

Thanks

**Developer response:** Unfortunately we cannot keep the connection alive when the device is idle or the OS decides to terminate it. Hopefully the auto-connect option will improve your experience.

## Frequently asked questions about Sophos Network Agent

### What is Sophos Network Agent used for?

Sophos Network Agent allows your iOS device to authenticate with a Sophos XG Firewall, granting you secure internet access based on your administrator's policies. It ensures your connection is encrypted and validated.

### Does Sophos Network Agent require an internet connection?

Yes, Sophos Network Agent requires network connectivity, specifically WiFi, to function. If you lose connectivity, your user session will disconnect and must be re-established for authentication.

### Is Sophos Network Agent compatible with Sophos UTM?

No, Sophos Network Agent is designed to work exclusively with Sophos XG Firewalls (SFOS). It does not function with Sophos UTM.

### How easy is Sophos Network Agent to set up?

The app is designed for easy use with minimal initial setup. In many cases, bringing the app into the foreground automatically authenticates the user without requiring manual button presses.

### What devices does Sophos Network Agent support?

Sophos Network Agent is available for iPhone, iPad, and iPod devices. It was last updated on February 11, 2020, with version 1.4.1.

### What is the age rating for Sophos Network Agent?

Sophos Network Agent has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

### What is the user sentiment for Sophos Network Agent?

User sentiment appears mixed, with the app holding a rating of 2.3 stars from 11 ratings. This suggests some users may experience issues or have specific needs not fully met by the application.

### How often is Sophos Network Agent updated?

The latest version of Sophos Network Agent, 1.4.1, was released on February 11, 2020. This indicates infrequent updates in recent years.

## Version history (last 5 releases)

### 1.4.1 — 2020-02-11

The version 1.4 contains fixes for Network Agent app not being able to connect to XG Firewall in iOS version 13 and above.
This also needs a patch to be applied on the XG Server. Please contact Sophos Support for this.

### 1.3.1 — 2018-10-18

Crash fix when importing a certificate

### 1.3.0 — 2018-10-15

- Reconnect only when the connection broke down and not because of periodic authorization or admin disconnects. App must be in the foreground for this to work.
- Provide more information when OTP is required for the user
- Show the admin message that caused the disconnect
- Fix crash when closing the socket too early on a disconnect

### 1.2.7 — 2018-04-20

Crash fix when establishing a connection.

### 1.2.6 — 2017-04-03

More information about how to import a certificate inside the app

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## More apps by Sophos GmbH

- [Sophos Authenticator](https://appshunter.io/ios/app/sophos-authenticator/id864224575)

All apps by Sophos GmbH: https://appshunter.io/developer/864224578

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*