# Sophos Network Agent — user reviews

> 6 indexed App Store user reviews of Sophos Network Agent by Sophos GmbH, rated 2.30/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/sophos-network-agent/id1025058173/reviews
- App overview in markdown: https://appshunter.io/ios/app/sophos-network-agent/id1025058173.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 6

## Most critical reviews (6 lowest-rated)

### 1/5 — No longer works. Just sits there trying to connect

*2022-02-19, version 1.4.1*

No longer works. Just sits trying to connect. Valid cert is installed.

### 1/5 — Does not work with iOS 13 or 14

*2021-02-05, version 1.4.1*

You will have to go to the user portal in Safari every time you want to login

### 1/5 — Really bad ios 13 support

*2019-10-03, version 1.3.1*

Im trying to install the cert to be able to use the app, and its not letting me open the file with the App like on ios12.

**Developer response:** Sorry for the inconvenience, iOS 13 introduced a regression bug that prevents apps to import custom data files. We hope this will be fixed as soon as possible.

### 1/5 — Doesn't work

*2018-03-01, version 1.2.6*

Can't import certificate, it just crashes when I try.

### 1/5 — Background app refresh doesn’t work

*2017-11-13, version 1.2.6*

Hi,
Background app refresh doesn’t work! So after locking the phone the connection will be disconnected.

Thanks

**Developer response:** Unfortunately we cannot keep the connection alive when the device is idle or the OS decides to terminate it. Hopefully the auto-connect option will improve your experience.

### 2/5 — Can’t open certificate once this app

*2020-04-05, version 1.4.1*

Go to mobile website download certificate but this app isn’t on the list to open with .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*