# SOS On-Prem — On-Demand Support with Mobile

> Remote screen sharing for on-demand technical support on iOS devices. (iPhone/iPad app by Splashtop Inc..)

- Source: https://appshunter.io/ios/app/sos-on-prem/id1524896422 (this page in markdown: same URL + `.md`)
- Developer: [Splashtop Inc.](https://appshunter.io/developer/382509318)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 5 MB
- Languages: German (Germany), Italian, Japanese, French (France), Chinese (Simplified, China), Chinese (Traditional, Taiwan), American English, European Portuguese, European Spanish, Korean
- Released: 2020-07-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sos-on-prem/id1524896422/reviews.md

## What is SOS On?

Get remote support for your iPhone/iPad from your remote technician!  Users can real-time screen share to remote technician with a Splashtop Splashtop On-Prem account. Technician will be able to provide assistance to guide the user.  Session connection is securely protected using industry standard encryption. 

Quick Guide:

1.	Download and launch SOS app on your iPhone/iPad.
2.	Share the 9-digit session code to your remote technician who has a Splashtop On-Prem account.

## Key features

- Real-time screen sharing
- Remote technician assistance
- Secure session encryption
- iPhone and iPad support
- 9-digit session code

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/sos-on-prem/id1524896422/reviews.md

### 1/5 — Do NOT USE

*2023-04-11*

This is what scammers use to look into your fone - do not use

### 5/5 — Excellent app

*2020-08-15*

It does what it says on the tin,although it lacks complete control it’s still very helpful.

## Frequently asked questions about SOS On

### How does SOS On-Prem work?

Download SOS On-Prem on your iPhone or iPad. Share the generated 9-digit session code with your remote technician who has a Splashtop On-Prem account. They can then view your screen in real-time to provide assistance.

### Is SOS On-Prem secure?

Yes, session connections are securely protected using industry-standard encryption to ensure your data remains safe during remote support sessions.

### What devices does SOS On-Prem support?

SOS On-Prem is designed to work on both iPhone and iPad devices.

### What is the age rating for SOS On-Prem?

SOS On-Prem has an age rating of 4+, making it suitable for a wide range of users.

### When was SOS On-Prem last updated?

The latest version, 3.8.0.7, was released on March 23, 2026, indicating recent development and maintenance.

### Does SOS On-Prem require a Splashtop On-Prem account?

Yes, the remote technician assisting you must have a Splashtop On-Prem account to connect and provide support.

### What is the user rating for SOS On-Prem?

SOS On-Prem has a perfect rating of 5.0 stars based on one user review.

### Does SOS On-Prem have ads?

No, SOS On-Prem does not contain advertisements.

## Version history (last 5 releases)

### 3.8.4.7 — 2026-08-17

- SOS On-Prem app is compatible with Gateway v3.36.x or higher.
- Introduced a new interface optimized for iOS 26 Liquid Glass interface.
- Performance & Security Updates.   
- Various bug fixes.

### 3.8.0.7 — 2026-03-23

- SOS On-Prem app is compatible with Gateway v3.32.x or higher.
- New feature: Easily share files and chat during sessions.
- Performance & Security Updates.   
- Various bug fixes.

### 3.7.4.5 — 2025-08-07

- SOS On-Prem app is compatible with Gateway v3.26.x or higher.
- New Feature: Xcode 16 Compliance - Support dark mode app icon.
- Security improvements.   
- Various bug fixes.

### 3.7.2.1 — 2024-11-14

- SOS On-Prem app is compatible with Gateway v3.24.x or higher.
- New Feature: Supported Service Desk. 
- Security improvements.   
- Various bug fixes.

### 3.6.8.0 — 2024-04-02

- SOS On-Prem app is compatible with Gateway v3.20.x or higher.
- Security improvements.   
- Various bug fixes.

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## More apps by Splashtop Inc.

- [Splashtop Personal](https://appshunter.io/ios/app/splashtop-personal/id382509315)
- [Splashtop for Good Technology](https://appshunter.io/ios/app/splashtop-for-good-technology/id544189666)
- [Splashtop Enterprise](https://appshunter.io/ios/app/splashtop-enterprise/id554920041)
- [Splashtop Personal for iPhone](https://appshunter.io/ios/app/splashtop-personal-for-iphone/id561386772)
- [Splashtop Business](https://appshunter.io/ios/app/splashtop-business/id650739354)
- [Splashtop Classroom](https://appshunter.io/ios/app/splashtop-classroom/id793621885)

All apps by Splashtop Inc.: https://appshunter.io/developer/382509318

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*