# Soul-Chat, Match, Party — user reviews > 245 indexed App Store user reviews of Soul by SOUL EGG HOLDINGS LIMITED, rated 4.40/5 from 1,284 ratings. - Source: https://appshunter.io/ios/app/soul-chat-match-party/id1472322409/reviews - App overview in markdown: https://appshunter.io/ios/app/soul-chat-match-party/id1472322409.md - Rating breakdown: 5★ 1,006 · 4★ 72 · 3★ 44 · 2★ 22 · 1★ 140 ## What do users think of Soul? Overall sentiment: neutral **Pros** - 🤝 Great community - 👍 Easy to make friends - 💡 Interesting features (voice chat, parties, etc.) - 🌍 Connects people globally **Cons** - 🐛 Frequent crashes and bugs - 🔒 Lack of safety/moderation (scammers, inappropriate content) - 💰 Excessive monetization, paywalls - 🌐 Poor experience for non-Chinese users **Commonly reported bugs** - Login issues, unable to log in or register - Crashing on iPad and other devices - Disappearing chat history and messages - Audio/video playback problems **Most requested features** - Add language and location filters - Improve account security and privacy controls - Enhance moderation to remove scammers and inappropriate content - Optimize app performance and stability ## Newest reviews (10 of 245) ### 3/5 — Account temporary suspended due to unknown reason *2026-03-24, version 2.72.0* I like this app so much, but my account was temporarily suspended, I've been on this app for years, but now I got locked out Wish I could get back in.... ### 2/5 — Hey *2026-02-21, version 2.69* How do I apply as a host, it’s doesn’t cost money right? ### 4/5 — iPad OS finally working *2025-11-15, version 2.68* Thank you for fixing the log in bug~) However, my friend who uses iOS 12 can no longer log in. But I can log in for him using my phone and iPad. ### 1/5 — Don’t waste your time *2025-07-30, version 2.67* It doesn’t even let you to log in properly ### 1/5 — Bans for no reason *2025-07-14, version 2.67* It banned me for no reason. Then I tried to sign up with an another email that i never used and still said that i was banned? I never made an account using that email and yet it tells me that i was banned? i’m so confused. It does not make any sense. Regardless, this app basically bans you for no reason. I’m not sure why the reviews are high when it bans basically everyone. ### 2/5 — Non getting the verification code *2025-06-29, version 2.67* I always sign in with the verification code from my email that soul send it . Since yesterday I did try to get the code but nothing to be sent. Can be fixed this problem? ### 4/5 — Great *2025-06-16, version 2.67* Wonderful and great project ### 5/5 — gosh *2025-06-09, version 2.67* gosh！！！ ### 2/5 — Chat bugs *2025-06-08, version 2.67* As of 2024-June-08: 1. All unread red dots disappeared 2. Historical chats disappeared 3. Chat histories disappeared 4. Voice recorded in voice card doesn’t have a sound when posted ### 1/5 — 개쓰래기앱 *2025-06-05, version 2.67* 다운하지마세도. 회원가입도 안되는 개쓰래기어플 ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant log in *2026-07-31, version 2.76.2* Says I have multiple registry accounts even tho I don’t ! ### 1/5 — Totally arrogant service and discrimination *2026-07-21, version 2.76.2* Use this app and you will learn what is discrimination and harassment from not only the posts but the services of customers. So arrogant and won’t receive a word from them. ### 1/5 — 好多丑鸭 *2026-05-27, version 2.74.0* 一个劲的性骚扰我，还不能骂回去，骂了就禁言，下载了纯受气，还有很多诈骗的 ### 1/5 — HIV people like here *2026-02-01, version 2.69* Just sexy, sexy, sexy ### 1/5 — Seven years on, and the “Soulmate” page is still “coming soon” *2026-01-25, version 2.69* It’s been seven years, and it still just says “Soulmate page is coming.” I can’t believe the Soulmate they’ve been promoting hasn’t been finished after all this time. ### 1/5 — Cannot log in and there is no support *2025-12-17, version 2.68* Keep getting error message that there’s too many accounts and cannot login. Been asking for help but none available. App sucks. ### 1/5 — Can’t log in *2025-11-26, version 2.68* Why can’t I log in, keeps on saying multiple registry. PLS somebody fix this, the feedback thing doesn’t even work ### 1/5 — Unable to login after upgrading my phone *2025-10-14, version 2.67* I can no longer use this app because I changed my phone! ### 1/5 — ID blocked *2025-09-23, version 2.67* Suspended ### 1/5 — bad app *2025-08-02, version 2.67* bad App ,usually block users without any reason ## Most praised reviews (10 highest-rated) ### 5/5 — Ghost parties *2026-04-18, version 2.72.3* Festivals in Forrest like bush doof but more mingling games incognito ### 5/5 — Jeinfamoga *2026-04-16, version 2.65.2* Jeinbodi ### 5/5 — 萌 *2026-04-12, version 2.72.3* 希望可以在这里看到更有趣事情 ### 5/5 — The app is good *2025-10-01, version 2.67* Nice and interesting app for meet new people ### 5/5 — Hi *2025-09-11, version 2.67* Hey ### 5/5 — 好喜欢 *2025-08-17, version 2.67* 喜欢这个app ### 5/5 — 好用 *2025-07-03, version 2.67* 好用愛用 ### 5/5 — Nice *2025-06-27, version 2.67* Good ### 5/5 — Pretty cool *2025-06-25, version 2.67* It’s phenomenal ### 5/5 — 灵魂， *2025-06-17, version 2.67* 非常不错的软件 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*