# SoulAlign- Emotional Support — user reviews > 94 indexed App Store user reviews of SoulAlign by CHATTERBOX NETWORK TECHNOLOGY CO.,LIMITED, rated 4.70/5 from 515 ratings. - Source: https://appshunter.io/ios/app/soulalign-emotional-support/id6474115595/reviews - App overview in markdown: https://appshunter.io/ios/app/soulalign-emotional-support/id6474115595.md - Rating breakdown: 5★ 449 · 4★ 29 · 3★ 9 · 2★ 6 · 1★ 22 ## What do users think of SoulAlign? Overall sentiment: mixed **Pros** - 👍 Accurate readings - 🙏 Caring and empathetic advisors - 🔮 Helpful guidance and insights - 💕 Great service and experience **Cons** - 💰 Expensive and overcharging issues - ⏱️ Slow response times - 🚫 Unreliable and questionable practices - 🤖 Lack of transparency and authenticity **Commonly reported bugs** - Repeated billing issues and double charges - Account access and login problems - Unexplained deduction of points or credits **Most requested features** - Video call option for readings - Improved customer support and communication - Transparent pricing and credit system ## Newest reviews (11 of 94) ### 4/5 — Charlotte ams *2026-03-28* Amazing ### 5/5 — Pretty Awesome *2025-12-31* I already have 2 sources that work well for me. They are accurate and specific, which gives me confidence and support as I move into alignment. If one isn’t for you, try another. **Developer response:** We appreciate you taking the time to share your thoughts. ### 3/5 — Meh *2025-12-26* It’s not bad but it’s not great either. You’re going to run into a lot of readers who will drag live chat out so you can keep depositing money or they’ll try to convince you some aspect of your life is cursed & you need to spend more money to lift negative energies. I’ve probably had 2 readers who haven’t done that to me. Idk how accurate these readers are or if it’s for entertainment purposes but this is my experience having this app for 2 weeks.. **Developer response:** We are sorry your experience wasn't ideal. Thank you for your voice and feedback. ### 4/5 — unsure if scam, worth it to find out *2025-12-14, version 1.6.5* they actually have real people ### 5/5 — Accuracy at its best *2025-11-23* My advisor was accurate and didn’t ask me a lot of questions about my status. She was precise and predicted my present situation. I’m highly impressed, and in tears with the Knowledge my advisor provided. **Developer response:** Thank you! we are glad you had a great time ### 4/5 — Sounding advice *2025-11-16, version 1.6.5* It wa good I just didn’t understand and not sure if the outcome but she was nice and seemed knowledgeable of her craft ### 5/5 — Reading *2025-11-16* I have enjoyed talking to my chosen psychic and receiving the clarity I need. **Developer response:** thank you! hope to see you again ### 4/5 — Sounding advice *2025-11-11, version 1.6.5* It ### 5/5 — Insight *2025-11-06* Really helpful guidance **Developer response:** we are so glad to see you find your guidance here in our app! it really means a lot to us ❤️ ### 5/5 — Great honest *2025-11-05, version 1.6.5* I love the energy ### 5/5 — Love *2025-11-05* She was very intriguing , she responded very fast to my questions and I really liked that. Soul whisper is the best psychic I encountered with. She put my mind at ease a little. I look forward to hearing from her ! **Developer response:** Thanks for sharing- wishing you good energy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad customer service *2026-05-24* When you message the advisors they don’t respond to your messages for over 5 hours but they are online ### 1/5 — Jade *2026-05-05* Absolutely appalling customer service tried reaching out for a refund to know avail I am absolutely warning people of this site you couldn’t spend up to $ 20 and it’s a waste of time ### 1/5 — Unable to provide pictures *2026-04-14* Not able to do what she asked and wasn’t satisfied with reading ### 1/5 — They charged *2026-03-26* They keep charging my card double for the same exact thing I’ve reached out to them and asked them not to charge my card and they still continue to do so and what makes it worse is they charge my card twice not just once they said they resolved the issue but now it’s done it again and I did not have the money on my card to do it I only had a little bit of money and that’s all the money I had for the week and it took all my money. ### 1/5 — Bad *2026-03-25, version 1.6.5* Bad ### 1/5 — App/credit/charge issues *2026-03-01, version 1.6.5* App has to many issues start live chat without me knowing and takes my points. ### 1/5 — Waste of time *2026-01-29, version 1.6.5* Advisor drag things out to make you spend more money and they readings are horrible ### 1/5 — Unprofessional *2026-01-18* Scammed me out of my money and I have been trying to contact them for over a week about the problem and instead of responding that blocked me account even after I have sent them screenshots of the double charge they did. **Developer response:** thank you for your feedback. regarding account and payment issues, please contact us through astro2023ad@astroecho.io and we will reply within 24-48 hours. To clarify, we have a refund policy in place to protect our advisors. If a refund was requested through the payment platform, your account may been suspended accordingly. we are here to assist if you have further questions. ### 1/5 — Scam *2025-11-09, version 1.6.5* They “offer” 3 free mintues but it takes the reader almost 2 mins just to say hi. All a scam ### 1/5 — Awful *2025-10-30, version 1.6.5* They took so much money from me and didn’t give me any services they will take all your money be wary ## Most praised reviews (10 highest-rated) ### 5/5 — Love *2026-06-30, version 1.6.5* Insightful and caring ### 5/5 — Love *2026-06-08, version 1.6.5* They helped me so much ### 5/5 — Reading *2026-05-15* Had a wonderful reading that gave me a lot of insight ### 5/5 — Great 3 minute chat *2026-05-07* This app is the best psychic app. They have 3 minute chat available allowing you to choose your advisor for further readings. Advisors have encouraging insight to love ### 5/5 — Great *2026-05-05, version 1.6.5* Great ### 5/5 — Great vision *2026-04-14* Good! ### 5/5 — Luv *2026-03-17, version 1.6.5* Luv it ### 5/5 — Reading *2026-02-11* Spot on as usual! Will recommend **Developer response:** thank you for your support! ### 5/5 — Wonderful app *2026-01-16* Glad a found this app. The encouraging words really help **Developer response:** Thank you for your support! ### 5/5 — Great service *2026-01-03* Great Customer service and Accurate!! **Developer response:** we are so glad that you like our service! thank you for your support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*