# Soulear — user reviews > 117 indexed App Store user reviews of Soulear by 晓玲 曹, rated 2.37/5 from 218 ratings. - Source: https://appshunter.io/ios/app/soulear/id1603195840/reviews - App overview in markdown: https://appshunter.io/ios/app/soulear/id1603195840.md - Rating breakdown: 5★ 59 · 4★ 12 · 3★ 9 · 2★ 9 · 1★ 129 ## What do users think of Soulear? Overall sentiment: mixed **Pros** - 📸 High-quality image and video clarity - ✅ Works as advertised when functioning properly - 🎯 Easy to use interface and simple setup - 💰 Affordable price point - ⚡ Effective ear cleaning results - 🔌 Good streaming quality over WiFi connection **Cons** - 🔒 Excessive permission requests for unnecessary data access - 📡 WiFi connection instability and frequent disconnections - 🔄 Unreliable connectivity - works initially then fails - ⚠️ Suspicious data collection practices (GPS, voice, IMEI) - 🎥 Inverted/reversed camera angle causing usability issues - 🐛 Black screen and camera malfunction after updates - 🌐 Requires WiFi instead of Bluetooth standard - 💳 Demands billing information to download app - 🚫 App won't function without granting all permissions - 📱 App doesn't appear on home screen after download - ⚙️ Hardware durability issues (light dies, device stops working) **Commonly reported bugs** - WiFi connection drops after initial pairing - Black screen display preventing camera feed - Device won't reconnect after first use - App fails to recognize connected device - Camera image distorted or not transmitting - Permission prompts asking for different permissions each time - App requires restart to function properly - Latest update broke camera angle and usability - Device light turns off and won't recharge - Incorrect WiFi network name displayed for connection **Most requested features** - Mirror/flip option for reversed camera view - Bluetooth connectivity instead of WiFi requirement - Better camera positioning control within ear - Improved customer support and troubleshooting resources - Ability to deny permissions without breaking functionality ## Newest reviews (14 of 117) ### 4/5 — Great *2026-05-26, version 1.0.34* This tool cleaned the ear canal SO well for my clogged ear. It’s simple and lightweight. 10000/10 ### 2/5 — cannot open after update *2026-05-12, version 1.0.34* Please help my ear ### 3/5 — Bug *2026-05-12, version 1.0.34* Cant use ### 4/5 — Helpful tool *2026-04-21* I am a cotton swab ear cleaner. I’ve never had clogged ears, but when I have too much wax it can feel awful. With this tool, I can see the wax and remove it. My wax is soft and more like soft honey. I don’t go down near the ear drum. I’ll leave that to the medical professionals as I get enough relief with my above the canal. ### 1/5 — Doesn’t connect *2026-02-16, version 1.0.33* Tried installing various devices and various ways. Always it asked for DIFFERENT permissions! Once was blue tooth, once WiFi, once camera. But it never asked for ALL it needed and there wasn’t a way to give it what it needed manually. ### 1/5 — Cannot connect *2026-02-05, version 1.0.33* I have installed, uninstalled so many times and the WiFi connection never happens. Waste of time and $! ### 1/5 — It collects your data!! Do not use this app!!! *2026-02-01, version 1.0.33* So it basically steals all of your data. Why does this app need to store voice information across other services too? And it uses a voice-to-text converter to store the information. Why does it need that? and also it can access all nearby WiFi devices. So do not install this please. A true waste of money. ### 1/5 — Don’t download *2026-01-26, version 1.0.33* Steals your data. This is a scam item ### 3/5 — It ask for location and access to all your photos *2026-01-23* It asked me for my location I clicked don’t allow and did the same thing for the access for photos and Bluetooth thing the only thing I connected to was ear wifi thing and that is it and so far it works I’m actually surprised. ### 1/5 — Why not Bluetooth *2026-01-16, version 1.0.33* This doesnt need an app ### 1/5 — Asks for billing info to use the app *2026-01-15, version 1.0.33* I guess it’s not enough to have bought the device. I can’t download the app unless I provide billing info. So, to whoever wrote the great review about “not a data mining app”…yah, okay boddy … yous knows… ### 1/5 — Carmera upside down *2026-01-11, version 1.0.33* Camera is upside down😩and this one is not good at all the tool is to thick to go in ear. ### 1/5 — DATA THEFT AND SPYWARE!! *2026-01-10, version 1.0.33* Just read the terms of use and you’ll see what I mean. They say that they take voice recordings, they say they use your gps location and don’t give a good reason for it. Not to mention they log all the identifiers of your device, such as your IMEI. FOR THE LOVE OF GOD DONT DOWNLOAD THIS SPYWARE ### 1/5 — Stopped working *2026-01-10, version 1.0.33* Buggy software. Doesn’t even work anymore. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work after first use *2026-08-26, version 1.0.35* Used it once, couldn’t fault it other than the unexpected use of its own wifi. Then second time the device wont work at all. I charged it for 3 hours still nothing. Followed all the troubleshooting, still doesn’t work. It states its own wifi has no internet connection. FAQ is not helpful as poorly written and there seems to be no customer service. ### 1/5 — Scam *2026-08-13, version 1.0.35* Do not buy if you want your personal information safe. They try to make you connect to their WiFi. I’d be very careful with this product and return it!! Don’t buy anything that makes you connect to anything on your device! Don’t trust these reviews either. ### 1/5 — Yea this is definitely spyware *2026-06-13, version 1.0.34* There's no reason it would need to connect to anything other than bluetooth. The good news is you don't actually need the camera. It's just as effective as any ear cleaner. I'm a little disappointed in myself I didn't do more research before I bought the thing. It was just one of the first ones that popped up on amazon. Oh well ### 1/5 — 更新後變垃圾 *2026-06-08, version 1.0.34* 超大延遲，5秒一格 ### 1/5 — Crashes *2026-06-01, version 1.0.34* Can’t even open the app without it crashing ### 1/5 — DONT LISTEN *2026-05-11, version 1.0.34* Found out the negative reviews were right, the app definitely does ask for way to much for a simple ear device, and it won’t work unless you give it what it wants. The other review are most likely payed for to make them look better or something of that nature. Don’t fall for it! ### 1/5 — Privacy Concerns *2026-05-04, version 1.0.33* App does not allow for pairing to bluetooth device unless I let it access all devices on my network. I struggle to believe the "Data not collected" tag on the app store. Will not be using this. ### 1/5 — Whatever u do run far away *2026-04-28, version 1.0.33* Far far far from this bogus product and even worse app. ### 1/5 — Scam *2026-03-24, version 1.0.33* Doesn’t work unless you provide your email address ### 1/5 — Does not connect to iPhone *2026-03-04, version 1.0.33* Useless app ## Most praised reviews (10 highest-rated) ### 5/5 — Soo good! *2026-06-23, version 1.0.35* Everything is sooo good but I would really like a tracking thing were I can see it 24/7 ### 5/5 — Good *2026-05-01, version 1.0.33* I was freaking out by seeing the reviews star. But hey cheap, easy, get work done. Made in China is great… ### 5/5 — Doesn’t steal data *2026-04-03* After the reading the reviews I got a bit freaked out this was going to try and steal my data or something, but people are just not paying enough attention when opening the app. Yes it does request to access other devices, a simple no disables that request. The WIFI thing is where people aren’t paying attention. It doesn’t want to connect to your wifi it wants you to connect to the “wifi” created by the device so your phone can be used as a camera while you stick the scooper in your ear. It doesn’t use Bluetooth to connect, but rather creates it own hotspot in a way so you can see inside your ear using your phone. MAN am I glad I did, I had a HUGE dried hard ball of wax fully clogging my left ear that was half the size of my pinky nail. I wonder how long it was in there for… no more q-tips for me ### 5/5 — Love it *2026-03-25, version 1.0.33* Read reviews and had doubts because I have an iPhone. It downloaded and connected perfect. No issues. Switch to left ear to clean and see opposite side of right ear. Do the opposite for left ear. ### 5/5 — Works great! *2026-03-25* I don’t understand all these negative reviews, the app works great. I’m using on a iPhone 14 Pro Max, running iOS 26.4 and have not experienced any problems whatsoever. There is nothing nefarious going on here either. ### 5/5 — Connection with WiFi is great *2026-01-10, version 1.0.33* Bluetooth sucks that’s why they didn’t choose to use it ### 5/5 — Works really well *2025-11-30, version 1.0.32* This tool works really well if you follow the instructions ### 5/5 — Je suis pas un bot *2025-09-02, version 1.0.32* Sérieusement j’ai été vrm surpris de la qualité du produit. Perso j’ai acheter sur Amazon et j’ai eux aucun problème et mon problème est régler. Conseil plus facile si quelqu’un le fait pour vous. ### 5/5 — Works as described *2025-08-16, version 1.0.32* I’m not sure why the star count is so low on this app. This works exactly as described and is super high definition. Connected easily to your phone and is quite convenient. ### 5/5 — Awesome *2025-07-09, version 1.0.32* I was surprised by the streaming quality. Exceeded expectations. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*