# SOULS — user reviews

> 732 indexed App Store user reviews of SOULS by HABBY, rated 4.60/5 from 12,779 ratings.

- Source: https://appshunter.io/ios/app/souls/id6448900613/reviews
- App overview in markdown: https://appshunter.io/ios/app/souls/id6448900613.md
- Rating breakdown: 5★ 10,615 · 4★ 1,102 · 3★ 250 · 2★ 192 · 1★ 620

## What do users think of SOULS?

Overall sentiment: positive

**Pros**

- 🚀 Highly addictive
- 👍 Great game mechanics
- 👍 Sympathique et relaxant
- 👍 Visually appealing
- 👍 Soothing and relaxing experience
- 👍 Smooth and polished UI
- 👍 Generous with in-game rewards
- 👍 Unique character designs
- 👍 No ads

**Cons**

- 🐛 Bugs and technical issues
- 🔋 Slow progression without spending
- 💡 Lack of manual control during battles
- 💡 Difficulty scaling issues
- 💡 Confusing matchmaking in Arena
- 💡 Surplus of unused currency
- 💡 Lack of variety in gameplay

**Commonly reported bugs**

- Endless loading screens
- Connection errors
- Incorrect language display
- Inability to upgrade runes

**Most requested features**

- Add auto-battle mode for campaign
- Improve equipment management system
- Introduce more strategic depth
- Provide more character customization options
- Optimize progression curve

## Newest reviews (16 of 732)

### 4/5 — Fun but glitchy on iPad

*2026-07-27, version 4.2.0*

I enjoy the game but it’ll close out randomly on my iPad while playing. Seems to be more when I do the main stages or I click on a mission that takes me to the chapter stages.

### 4/5 — Need Russian language

*2026-06-25, version 4.1.0*

Please , need Russian language

### 5/5 — Happy with content

*2026-06-18, version 4.0.0*

Fast paced, many free opportunities And events, available early game boosts make it easy to jump straight in.

### 5/5 — Grande game

*2026-06-17*

Ótimo game para passar o tempo, até onde joguei dá para jogar tranquilo sem precisar pagar

### 4/5 — Probably the best Gatcha game I’ve played

*2026-06-06, version 4.0.0*

The game is solid. The discord community is there to provide information and help. 

My only complaint which is why I haven’t a 4/5 is because sometimes it can be a little too cash grab-y. The x7 speed is hidden behind a pay wall of $30 a month. And tbh the benefits you get from the $30 a month is nice but a little expensive.

### 2/5 — Returning player overwhelmed

*2026-06-05, version 4.0.0*

so much stuff to keep up with including being behind, there was no point or reward for coming back.

### 5/5 — Fun game

*2026-06-01, version 4.0.0*

Free to play I’ve not spent a penny

### 5/5 — Muito bom!

*2026-05-28*

Jogo legal, divertido e bem construído

### 5/5 — Pretty Good

*2026-05-25, version 3.12.0*

I prefer real time over turn based, but it’s pretty good nonetheless.

### 4/5 — Cool but confused

*2026-05-23, version 3.12.0*

This is a really neat game and it’s got neat graphics, but I don’t fully understand it yet.

### 5/5 — Potential

*2026-05-06, version 3.12.0*

Needs more hero’s, more content, but the potential is there. Good work.

### 5/5 — Nice game

*2026-04-30, version 3.12.0*

Been playing it for a year now and i truly enjoy it

### 5/5 — Actually flames

*2026-04-12, version 3.11.0*

Honestly the most fun and most in depth mobile game I’ve played

### 5/5 — Fun hyper-casual RPG

*2026-04-12, version 3.11.0*

Saved my life (or at least my sanity) while I spent hours waiting in line in various airports the last few weeks.

### 2/5 — Falha para jogar

*2026-04-04*

O gráfico é bonito mas podia ser de mundo aberto!
Aliás toda vez que vou jogar do 4 cliques na tela sai do jogo ! Se puderem melhorarem o jogo agradeço seria perfeito

**Developer response:** Caro jogador, você pode enviar seu ID de jogo e os problemas encontrados para souls@habby.com. Nossa equipe de suporte ao cliente irá verificar e resolver o problema para você.

### 5/5 — Free to play

*2026-04-02, version 3.11.0*

And you don’t need to spend a penny I haven’t and I’m hooked

## Most critical reviews (10 lowest-rated)

### 1/5 — Пендосы

*2026-07-24*

Ничего не грузит

**Developer response:** Извините за проблему с загрузкой. Попробуйте проверить интернет, очистить кэш или перезагрузить устройство. Если не поможет, напишите на souls@habby.com с ID и моделью. Спасибо.

### 1/5 — boring

*2026-06-25, version 4.1.0*

boring after a while

### 1/5 — Scam

*2026-04-22, version 3.11.0*

Pay to play and win. Insanely expensive gatcha mechanics that should be illegal.

### 1/5 — Scammed on purchases

*2026-04-18, version 3.11.0*

So I did a purchase in game for the new monthly pass and the money was taken off my card yet I never received it. I filed with apple for refund as my emails to developer went unanswered. Apple also sides with game even with screenshots of the monthly pass not active in game

### 1/5 — Devs steal your money

*2026-02-28, version 3.9.0*

I haven’t played a pay to win game like this in a long time. Don’t play this game. The community is dead and the only way you get any strong heroes is by spending A LOT of money.

### 1/5 — Decent game but the developers are the worst possible

*2026-02-25*

Played for 2 years, lost account access. Asked the developers for help to recover it, provided ALL evidence that I was the owner, like receipts, date of acc creation, device made, IP, etc.

They didn’t help. Even Hoyoverse has better way to handle this than those developers.

**Developer response:** Dear player, you can send your game ID and the problems you encounter to souls@habby.com, our customer service support team will query and deal with it for you.

### 1/5 — Unbalanced characters

*2026-01-18, version 3.8.0*

Unbalanced characters: when 900K+ loses to 549K, it’s ridiculous.

### 1/5 — Drops out constantly

*2025-12-07, version 3.6.0*

Love the game but every 1-2 minutes it drops out and closes the app. Playing on old iPad so not sure if that’s the issue

### 1/5 — Horrible

*2025-12-06, version 3.6.0*

This game is so bad. I had such high hopes and I was super excited to play this game. No matter where I was even with the absolute best internet it would boot me. I would begin to play and it would be okay and then it would kick me out. I tried downloading it again and it still did it. I’m really disappointed because I was genuinely really excited for this game.

### 1/5 — Guild Raid Is Unfair and Poorly Designed

*2025-11-26, version 3.6.0*

I’ve been playing this game for two years, and the latest “Guild Raid” event is extremely disappointing. The reward requirements are set far too high, making it practically impossible for the vast majority of guilds to earn the top-tier rewards. Only a tiny fraction of top-ranking guilds have any chance, while everyone else is essentially locked out.

No matter how much time or effort a player invests, if their guild isn’t among the absolute top, they are simply excluded from meaningful rewards. This kind of design is discouraging and shows a lack of consideration for the broader player base.

If the developers want players to stay motivated, they need to rework the reward structure and make it fairer. Otherwise, events like this only push long-term players away.

## Most praised reviews (10 highest-rated)

### 5/5 — I came back

*2026-08-12, version 4.2.0*

Played for 2 years then lost acct after phone change. Missed the play and the strategy of the game and had to get myself back in the game or find treatment for severe boredom.

### 5/5 — Терпение закончилось…

*2026-08-10*

Увы и к большому сожалению, пришлось удалить. И дело тут не в качестве, здесь хочу отметить проект очень хорош во всем - прекрасный контент, можно без доната, разработчики выкатывают интересные обновления регулярно по расписанию, как швейцарские часы, рекламы нет вообще никакой. Всё супер!!!

Но!

1. В России играть без VPN невозможно. 
2. Последнее время стало невозможно часто вылетать, не давая возможности что-либо сделать.
3. За три года не добавили Русский язык. Ребята разработчики, Вас это характеризует не с самой лучшей стороны, мягко говоря.

### 5/5 — Best in its genre

*2026-08-10, version 4.2.0*

I’ve played a lot of idle gacha games over the years, and SOULS is easily the best I’ve played. SOULS does a great job at encouraging you to build and experiment with multiple teams through its Soul Link system which is complemented by how little power creep there is. Older heroes are still extremely viable, and new heroes usually fill a niche or enable new team combinations instead of just making your old investments obsolete. That’s huge for someone like me who isn’t a heavy spender.

It also respects your time. I can hop on, make progress, and get off without feeling like I need to play for hours every day, while still having plenty of strategy when I actually want to sit down and mess around with my team compositions, builds, and/or positioning.

The art style and color palette are probably the cherry top. I am a bit biased as I enjoy the unique mythical character designs over the anime style characters with different outfits. However, I do think a hero backstory or description would add to their character a bit.

Great balance of casual progression and strategic depth. Easy 5 stars.

### 5/5 — Very relaxing, fun gameplay

*2026-08-09, version 4.2.0*

I was looking for a new game, I’ve always been a fan of rpgs, I wanted something different to Pokémon go and I sure found it. It sort of reminds me of gwent the Witcher card game, just as in depth. The music is relaxing as well. Would definitely recommend. There are options to purchase things but I have not needed to buy anything, the first chapter is super easy but after that you need to strategize more and more.

### 5/5 — Longevity

*2026-07-23, version 4.2.0*

This is a game I’ve been playing almost since it launched daily. Depending if I just want to get my dailies done or if I have time to sit and dig deeper into the game, it’s perfect!

### 5/5 — Genial y Si está en español

*2026-07-23, version 4.1.0*

Me encanta el juego desde que lo vi pensé , es un buen juego , luego lo descargo y pensé que estaba en inglés y de igual forma quería jugarlo , para mi sorpresa está en español y está como pensé JUEGAZO

### 5/5 — Actually really good

*2026-07-16, version 4.1.0*

Probably the best idle battler I have played. It has a lot of team building and things to do compared to others

### 5/5 — Amazing

*2026-07-03, version 4.1.0*

Perfect

### 5/5 — Great amazing game

*2026-06-27, version 4.1.0*

I love the characters in gameplay

### 5/5 — I have no complaints

*2026-06-25, version 4.1.0*

I’ve had this game for almost four years now and I am addicted. There is always something to unlock/grind for. The grind isn’t super fast or easy. The characters are cool design wise and ability wise and it’s cool to build a team and learn what each character is good at. All around great game and completely free to play and not super pay to win.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
