# Soundcraft ViSi Remote — user reviews > 83 indexed App Store user reviews of Soundcraft ViSi Remote by Harman Professional, Inc., rated 2.20/5 from 85 ratings. - Source: https://appshunter.io/ios/app/soundcraft-visi-remote/id524627131/reviews - App overview in markdown: https://appshunter.io/ios/app/soundcraft-visi-remote/id524627131.md - Rating breakdown: 5★ 14 · 4★ 5 · 3★ 9 · 2★ 12 · 1★ 45 ## What do users think of Soundcraft ViSi Remote? Overall sentiment: negative **Pros** - 👍 Convenient remote control - 👍 Access to physical functions - 👍 Useful for monitoring - 👍 Good for basic control - 👍 Works with newer iPads - 👍 Good start for app **Cons** - 🐛 Frequent connection loss - 🐛 App crashes often - 🐛 Meters freeze - 🐛 Updates are overdue - 🐛 Limited functionality - 🐛 Inconsistent performance - 🐛 Unresponsive developers - 🐛 Outdated compared to competitors - 🐛 Lacks essential features - 🐛 Difficult to connect - 🐛 Unstable connection **Commonly reported bugs** - Visi remote jumps out unexpectedly - Loses connection constantly - Cannot reconnect without rebooting board - Meters move but nothing else functions - Shows only one part of the screen - Meters frozen - App crashes - Cannot unmute channels muted via mute groups - App does not open - App freezes - Meters freeze after 30-45 minutes - Cannot control anything after iOS 11.3 update - Cannot add gain, change EQ, dynamics, gates, hi or lo pass filters - Meters freeze after about 10 minutes - App locks up when used with Si Impact - Meters freeze with Si Impact 2.0 firmware - Occasional connection losses - App force closes 100% of the time - App freezes and disconnects - App freezes when switching to other apps - Sound board locking when using app - App shows channel as on and green when muted - App won't connect - App won't launch - Connection drops frequently - App does not sync properly when iPad wakes from sleep - Solo buttons/lights do nothing - Cannot configure on enterprise-level network - App only recognizes 192.168.x.x IP range - App does not reflect fader layers as configured on console - App crashes when iPad goes into standby or returns to home screen - L+R does not stay on the right **Most requested features** - Add RTA analyses - Access Fx parameters - Update for iOS 17 compatibility - Improve compatibility with new iPads - Access more hardware features - Add mute groups - Add solo functionality - Provide walkthrough videos - Add TAP delay - Access custom fader layers - Add CUE List control - Allow access to routing and menu functions - Add user pages - Add offline mode (Demo Mode) - Add FX master controls - Add cue recording and recalling - Allow stage performers to mix monitors - Add customizable page with selected channels - Add multi-action hot buttons/faders - Control parametric EQs - Add visual representation of dynamics processing - Add metering - Add audio tools like SPL meter and spectrum graph - Allow saving profiles and shows - Add channel EQ and dynamics control - Add system function for loading scenes or recalling cue lists - Add tap tempo for delay FX - Allow access to FX editing - Add Gain control - Add linking functionality - Add mute group control - Add solo button control - Add spectrum analyzer overlay - Make iPad screen configurable - Add security features/user profiles - Add input gain control - Add visual readout of signal levels - Add 31 band graphic EQ for each send - Add channel fader control - Add buss level control - Add FX control - Add input channel parametric EQ - Add gate, compressor - Add aux lockout - Add fader layers to match board or be customizable - Add two-way sync for settings - Add access to other console features for each channel ## Newest reviews (14 of 83) ### 3/5 — Please update to add this *2026-06-14, version 3.6.2* The recent update has added many great, long expected features such as mute groups and a USER profile to easily sort your channels for use (on client side so each device can have different profiles). The only thing that would make the USER profile better is the ability to deselect “contrib” while in USER so as to return to the main inputs but remain sorted by the USER tab. As of right now the only way to deselect the “contrib” button is to click any other button on the bottom of the screen which also deselects the USER tab. Please update this so that the flow is easier to go from Contrib to Main in the USER tab ### 3/5 — Need to upgrade feature *2022-09-29, version 3.5.6* You guys need to work on upgrading the features of this app to be compatible with any new iPad and also to work with more of the features that’s on the hardware a mixer itself be worked through this app as well then told me and free of the hardware mixer ### 3/5 — Fader reorder *2021-10-27, version 3.5.6* My issue is. If i have piano on socket/fader 3 and singer on socket/fader 4, and I decide to remove piano from socket/fader 3, and put singer into socket/fader 3, then when I copy/paste fader 4 to fader 3 the app will see that the piano is gone but it still thinks singer is on fader 4. So when I adjust volume on fader 3 on the app It actually adjust fader 4 on the console. In other words I removed the piano mic from the socket. I then moved the singer mic over to socket/fader 3 on the console, yet the app still shows and operates socket/fader 4 and the mic had been removed from socket 4. We need mute groups and solo. How about a good walkthrough video on how to use the features of this app for those that are learning this for their church for example? ### 3/5 — App constantly crashing *2019-10-20, version 3.5.1* Please fix ### 3/5 — Missing Features *2019-09-22, version 3.5.1* We use in a church setup that is based around the CUE List. Unfortunately, this app does not include a CUE capability. It has worked nicely for EQ and mix contrib around the building. Please add CUE List control. ### 1/5 — Fbcpm *2019-09-01, version 3.5.1* Unable to link to soundboard after update. Checked all setting, restarted multiple times ### 1/5 — Freezes wayyyyyyy too much *2019-07-28, version 3.5.1* The app is half decent when it works, but it only works 30% of the time! Version 3.5.1 is absolutely horrible when it comes to reliability. I used the app for a concert that I was the sound engineer for and it froze 8 times in a one hour time frame. Eventually I said forget it and just worked from the board directly. Sound craft really needs to work on this apps reliability. ### 1/5 — Wish I bought a Behringer *2019-06-16, version 3.5.1* I have tried to use this app with my Si Impact board multiple times. Every time it ends in frustration and regret. I have setup a stand-alone router, followed the instructions to the T, and nothing I can do makes it work. Please fix this ASAP. IF YOU ARE SHOPPING FOR A BOARD I WOULD AVOID AT ALL COST. ### 1/5 — Non functional *2019-05-19, version 3.5.1* No support from Soundcraft on fixing this it has been two years and nothing. This app is about 4 years behind any comparable app on the market. Every other manufacturer has a better app, sad when behringers cheapest console has a better app then Soundcraft SI series, embarrassing one of the reasons I don’t use the console anymore for small venues. ### 2/5 — Helpful app except when meters freeze *2019-04-07, version 3.5.1* As others have mentioned, after 30-45 minutes all the meters freeze. The only solution is to reboot the board which is not an option mid-show... ### 1/5 — Limited IP addresses *2019-03-09, version 3.5.1* Limited to 192.168.#.# addresses. This is completely unacceptable as many halls and businesses use a different ip range and subnet. Fix to allow other IPs like 10.100 and subsets. Update: unresponsive developers. Over a year with many issues and no updates. Soundcraft makes good mixers but needs to fix this issue as competitors are realizing the potential of tablet integration and this impacts customer choices. Side note: the ViSi-Listen app for musicians to adjust their own mix is even worse. ### 3/5 — Works well with newer iPads *2019-03-04, version 3.5.1* I’ve been using this app on my SiExpression3 for several years. Metering was slow, sometimes my adjustments would not take on the console, when I had 2 additional users mixing their own monitors it would freeze on the oldest iPad in our group. Last year I bought a new iPad and router with mumimo support. What a difference. Metering is very smooth now. Even when I had 53 inputs over the holidays. I have 3 guys mixing their own iems on visi listen, and me using visi remote. Works great now. STILL the app lacks basics...NO MUTE GROUPS. NO ACCESS to ROUTING or other menu functions. Yes, I’ve worked on A&E dLives, SQs, QLs, Yamahas, plenty of others that have better apps. But for the price point, this works for me. If Soundcraft would open up access to the system settings and add a MUTE group feature in the app, I would give it 5stars. ### 2/5 — App needs work *2019-01-04, version 3.5.1* First off this is my first digital sound board ever, so being able to control it remotely is already amazing for me. I use it in a basic manner, control main faders and mix faders. The biggest issue I have with this app is how it freezes and disconnects to the point where the quickest fix is to uninstall the app and reinstall it... I wish that was a exaggeration but it’s not, unfortunately. How it freezes? Randomly and especcially when switching the the app to other apps like YouTube. Being that I livestream I switch from this app to YouTube and then back which for some reason freezes the app. sometimes its simple as close and open the app other times its doing what I stated earlier. Would love a simple stability improvement. ### 3/5 — Sound check only *2018-12-16, version 3.5.1* I am a volunteer as the sound engineer at a small theater. We just got an si impact. I am responsible for a couple of holiday shows and then a handful of other live bands, theater performances, and talks through the year. Not a professional. I experienced the sound board locking when using the app. This is a major concern. I’ll live within the limitation of knowing I get 5-10 minutes on the stage before needing to close the app or risk having to reboot the soundboard. Hoping upgrading firmware will fix this. (Minus 1 star or more) Last night during rehearsal, I used the group mute feature on the board and then went down to the stage to help the musician balance the monitors. One of the mics stopped working. Ran upstairs to the booth to find the sound board had the channel muted but the app said it was on. Lesson learned not to trust the app output. With our previous board and remote tool, I could run the show from anywhere as the app gave me access to nearly everything. My first impression is the si impact has more features and the app seems to lack more things than the presonus versions. I may only notice the missing things in the app because I am trying to do more with the board/app. The mechanical faders help a lot when going back and forth between app and board. However, I’d like to have the app reflect the fader pages and the order I’ve set up channels. I’d like to be able to use the mute groups or cues from the app as for many theater shows that’s what I am primarily doing away from the soundboard. Lots of other wish list items. That said, I can set main and monitor levels and tweak the eq from anywhere. But I expect I will have to run shows with this board from up in the booth with the actual board and not from the floor with the iPad app which is why it only gets 3 stars from me. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update very overdue *2023-12-28, version 3.5.6* When will this app get updated? iOS 17 is out but this has not been updated for 3 years. Poor customer support. ### 1/5 — Practically useless… *2023-07-18, version 3.5.6* I use my iPad to control a variety of soundboards and Soundcraft is by far the worst. I have almost nothing nice to say about this app; it loses connection constantly and can’t reconnect unless I reboot the board. Sometimes I can see the meters move but nothing else is functioning. I have a 3rd-party app that works better than this one. On a scale of 1 to 10, it’s a 1. ### 1/5 — Inconsistent *2020-06-16, version 3.5.6* App needs to be updated to help access FX and many other features. Has been very inconsistent. ### 1/5 — Does NOT Work, and Harman DOESN’T CARE *2020-02-23, version 3.5.6* The app won’t connect, even though I can ping the sound board from the iPad. And forget about getting any support from Harman - they ignore their customers after the sale. When we had a board failure, I chased them for about four months just to get WARRANTY support. STAY AWAY FROM SOUNDCRAFT. ### 1/5 — Meters frozen *2020-02-17, version 3.5.6* When the meters aren’t frozen, I really like this app. The SI Impact is my first digital console so I can’t compare to anything. Currently, all the meters are frozen. I have tried resetting WiFi, reinstalling app, reassigning new HiQnet address,and even replaced my iPad. Nothing seems to work. Meters still frozen. Useless. ### 1/5 — So many issues *2020-01-03, version 3.5.1* I wish you guys cared about the products you made even if the product is a few years old. ### 1/5 — I can’t edit FX in the IPad *2019-12-16, version 3.5.1* Please Harman, we need TAP delay In the App!!! ### 1/5 — App Now Crashes *2019-10-06, version 3.5.1* It’s been a year since this app was updated. Came into church this morning to run sound and now the app will not open. Even tried completely resetting the iPad and reinstalling ViSiRemote and it still crashes. Before the issue of crashing I learned a valuable lesson, never trust this app! I discovered that if you use mute groups you can not unmute any channels that have been muted at the board. What’s worse is you may not even realize the channels are muted since the app shows a channel being on and green. ### 1/5 — Freezes *2019-09-08, version 3.5.1* About 10 minutes into using app. All meters freeze, resetting router and app do nothing. Very frustrating. ### 1/5 — They don't care *2019-09-05, version 3.5.1* The app freezes way too much! There is no way to access the fx units without going to the console itself. There is no tap delay in the app. I contacted them about the app and was told 2 years ago they were working on an update to address these issues and nothing has been done. It shows that they really don't care ## Most praised reviews (10 highest-rated) ### 5/5 — Bug *2024-12-17* Visi remote jump out unexpectedly when selecting send on vi1000 mixer Is it possible to add RTA analyses on future updates? Another necessary thing is to access Fx parameters to visi remote ### 5/5 — Very happy *2024-06-11, version 3.5.6* No issues with current version. I own a SoundCraft Si expression 2 mixing console and iPad Pro. The app connects through a cheap modem I bought from Walmart. All physical functions from the console can be accessed remotely through the app. Extremely convenient to be able to wander around and check levels of either front of house or stage monitoring. ### 5/5 — Needs Update *2022-11-04, version 3.5.6* The app was working great until the new apple update. It shows only one part of the screen and doesn’t work. Please update ### 5/5 — Awesome *2021-02-06, version 3.5.6* Stop functioning because of latest iOS update of 14.4. Please update app ASAP. Prior to the latest update worked great without failure! ### 5/5 — ViSi Remote *2012-06-15, version 1.0.9* Downloaded for my Si Compact, followed the setup instructions and it worked like a dream... The hot channel function is great and I expect it will be even better as new features come along! ### 4/5 — Version 3.5.6 works for me *2020-09-15, version 3.5.6* Been using the latest version with our Si Impact for a few months now and have only had one or two freeze-ups. The console and app is used twice on Sundays for over an hour each service and every Wednesday for over an hour. Running’s 3 iPads simultaneously. 1 front of house and two on sub mixes. ### 4/5 — Simple and Easy to Use for Monitoring from Stage *2019-12-03, version 3.5.1* Works great, but no access to custom fader layers ### 4/5 — Needs more features *2018-07-08, version 3.5.1* Works well but wish it had features for fx, mute groups, etc. ### 4/5 — ViSi Remote *2017-05-14, version 3.4.1* I love the application! Our church uses it to allow fine tuning of the system in the room! The only things I would love to see are the ability to have a custom fader layer and the most important one would be being able to access the Cuelist! ### 4/5 — Additions *2017-05-05, version 3.4.1* The app is great! I love using and it and makes my job easier. Carrying this anywhere I want and adjust is awesome. Some things they don't have are the Cue List available in the app or the effects. That should be added. Thanks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*