# Sounds True One — user reviews > 103 indexed App Store user reviews of Sounds True One by Sounds True, rated 4.60/5 from 1,208 ratings. - Source: https://appshunter.io/ios/app/sounds-true-one/id1609502046/reviews - App overview in markdown: https://appshunter.io/ios/app/sounds-true-one/id1609502046.md - Rating breakdown: 5★ 999 · 4★ 90 · 3★ 22 · 2★ 27 · 1★ 70 ## What do users think of Sounds True One? Overall sentiment: negative **Pros** - 🚀 High-quality content - 💡 Variety of teachings and programs - 👍 Inspiring community **Cons** - 🐛 Frequent app crashes and glitches - 🔋 Audio stops playing when screen locks - 👎 Poor customer support and technical issues - 🤯 Confusing navigation and app design **Commonly reported bugs** - Unable to access purchased courses - App freezes and becomes unresponsive - Inconsistent login and password issues **Most requested features** - Add search functionality to easily find content - Allow background audio playback when app is closed - Improve offline access to purchased content - Provide better integration between app and website ## Newest reviews (18 of 103) ### 3/5 — What happened? Where are we going? *2026-08-16* I had to change my rating. I’ve been a loyal customer of ST for a long time, and was even a founding member of this membership, and I remember being on a customer panel to provide feedback and ideas before this app came out. In the years since, they haven’t done much with it except fix some bug issues and player problems. Now with Sounds True offloading all their book and audio publishing to MacMillan, there hasn’t really been any push to make this app better. I understand Sounds True is now focusing on pure digital direct to consumer products like courses and live online events, but they haven’t really beefed up this membership or app, except funneling customers into a membership when they purchase an online course. Live morning and evening classes have been gone for a while. Book clubs and community discussions with other members have been gone. Live events or specials still direct you to a Zoom link, which feels insulting after paying for this app/membership. The community page still doesn’t allow us to talk to each other as members, just post responses to questions. The premium content series are still great if you are new to them, but slowly released for members who have been around awhile. If the company is focusing more on digital spaces, we need a more updated, interactive app. We should be able to access everything Sounds True offers through the app, and stay within that app. There should be interaction with the members. Customer support is nonexistent except for the one sole agent I’ve spoken to over the last year, who seems more like a contractor than someone who works for Sounds True, or has any deep connection to the brand. Hopefully the customer base is still there. I want to see Sounds True thrive for at least 5-10 more years. Maybe it’s time to start contacting your customer panels again? I can’t be the only one left… ### 2/5 — No support *2025-12-24* Content is good, if you cancel subscription it cancels immediately. No receipt. No support. ### 2/5 — Yep, Complaints About App True *2025-10-12* Bought an online course then spent a lot of time trying to access it. Could not access via Safari browser on iPad, so was forced to get app which took multiple tries to download on iPad. App is not intuitive and, after finally accessing the course, repeatedly stopped and asked to sign in. Then it rejected my password and prompted me to reset it. Oddly, content found its way to my browser where I was able to play without disruption. In the meantime, erroneously subscribed to membership and had to contact customer support to cancel because only option on the app was to “pause” the subscription. I feel like Sounds True is a karmic exercise testing my ability to detach from feelings of frustration. 😅 ### 3/5 — My $6700 Mistake *2025-06-09, version 1.8.2* RUN away from this company, who like so many other “spiritual” institutions, places their financial enrichment over integrity and transparency. I signed up for the MMTCP course, believing their advertisement that the course is flexible and that each month I would be able to choose the best mentor and group session times for my schedules. After all, their own FAQ stated: “You will select a group based on the day/time that will work for you on a monthly basis. Participants come from all over the world, so calls will be offered at many times throughout the day in several different time zones.” As a ship worker, this flexibility worked great for my schedule and I paid the $6700 for the two year course. It was only as the program began, MONTHS after the refund deadline, that I learned the true structure of the course and attendance policy- two fixed monthly meetings, set for the same days of week time monthly for the next two years. Anxiety crept in as I know in my heart this could never work for my schedule. I spent the time in my first mentor session voicing my concerns, and even my mentor suggested I try reaching out for a refund. SURELY the people who offer teachings of compassion would have some kind of kindness for this terrible misunderstanding and be able to make it right? NOPE — After pleading my case and 10 days of agonizing waiting for an answer, I was told that “after careful consideration, I’m sorry to share that it does not meet the criteria for a refund as outlined in our policy.” (The policy which NEVER outlined the attendance or structure of the program.) They were happy to wish my on my “journey”, keeping every penny of my $6800. I was heartbroken, outraged, and disillusioned. One of my greatest fears in signing up for anything from “Sounds True” is that is would “sound” true but be fake, and that I would fall for it, but it would turn out to be yet another capitalistic institution taking advantage of seekers. After going through this experience I see the company places their trust and backing in a policy that values their personal financial entitlement over transparency and integrity. No matter how much compassion or loving kindness is taught or practiced in isolation, the lack of willingness to put it into action where it really counts, financially and in transparency of the program structure, is wrong. It’s decisions like this that perpetuate the paradigm of high control groups taking advantage of seekers and keep students under the boot of control. As an artist who has been taken advantage of by educational groups in the past, it’s infuriating and deeply sorrowful to experience being caught in this kind of entrapment again. Run. ### 1/5 — Cannot get to my paid courses *2025-05-03* They changed the platform and now it is not able to be used on my phone. Need to use website which is super inconvenient and can use it unless at home. Wasn’t always like that. Update: same experience as Horrible had. I Except after multiple attempts, I finally got in on my computer. ### 3/5 — No reliable customer support *2025-04-27, version 1.8.1* Over and over again two programs I purchased and paid for which amounted to almost $500.00 have been “fixed” and “not fixed” multiple times. I was able to finally receive a refund for the last course purchased and a fix for the prior one. I will upgrade my prior one star. ### 1/5 — Dissatisfied Overall *2025-01-18* The app is difficult to navigate. The clips they constitute as live are prerecorded sessions less than 10 minutes long from known teachers. Most of the long form interviews are from random people that don’t have the long time experience from established teachers and lack interview skills. They focus a lot on racial issues and identity. I am unsatisfied with the price I paid and the content that’s being provided. At two months in my membership they denied me a refund. I was unhappy with the service before 30 days in and I should have initiated it then. **Developer response:** Thank you for taking the time out of your day to provide feedback. Race relations are a uniquely sensitive and important topic. Because of this, we welcome feedback on not only these issues but also what is important to our customers and audience members, the pulse of the Sounds True community. Noting unjust disparities in our culture is a step to revealing them and it presents us with a unique opportunity to address the difficult emotions and unresolved pain they might evoke. As a priority, our company centers on looking inward and "waking up the world." Because of this, we offer programs that provide learning opportunities on a variety of topics from experts in their field. We know it takes a lot of compassion and care to make a decision to work with more sensitive topics - especially those that hold a historical charge in our society; but, we hope you see how important it is that we continue to uplift even the most challenging subject matter and provide opportunities for our audience to address these in mindful ways as part of their daily lives. For ay billing issues please contact us at support@soundstrue.com or call us 1-800-333-9185 ### 1/5 — Bad app *2024-12-22, version 1.8* On iPhone app will not play in background Lock Screen, so phone needs to be open and on sound true app only for the entirety of what you want to listen to. Looks like when others write a bad review sounds true just suggests they contact help…. What a bummer ### 2/5 — Not happy *2024-12-20* I don’t find it overly user friendly. Paid for a story but having difficulty downloading the files. The directions don’t seem to apply. ### 1/5 — Horrible! *2024-12-12* I paid over $100 for a course I can’t access. The app is trying to send me to a second app (Thinkific) to view my course and there is no way to browse Thinkific and it does not recognize the course name or Sounds True or anything. Horrible experience, waste of money. No idea when I’ll hear from support. And Sounds True has no website. Just the app. So I can’t try to get to my course that way. They didn’t send any clear, detailed instructions. No mention of having to find a way to find the course on Thinkific. They need to update instructions, email funnels, etc. Very disappointed in a company I used to love. Do better! UPDATE: I’ve talked to support twice. They are extremely unhelpful. I still can’t access the course that I paid over $100 for. Very frustrating! DO NOT DO BUSINESS WITH THIS COMPANY! **Developer response:** "Hi, we apologize that you are experiencing issues within the app. We would love to gain more insight on the specifics. If you could please reach out to us or provide an email. We can look into your account to try and resolve the issue. Please reach out to membership@soundstrue.com so our team can assist with a resolution." You can also call 1-800-333-9185. ### 1/5 — Horrible! *2024-12-07* I paid over $100 for a course I can’t access. The app is trying to send me to a second app (Thinkific) to view my course and there is no way to browse Thinkific and it does not recognize the course name or Sounds True or anything. Horrible experience, waste of money. No idea when I’ll hear from support. And Sounds True has no website. Just the app. So I can’t try to get to my course that way. They didn’t send any clear, detailed instructions. No mention of having to find a way to find the course on Thinkific. They need to update instructions, email funnels, etc. Very disappointed in a company I used to love. Do better! ### 1/5 — Beyond Disappointed. *2024-11-10* Don’t get me wrong. I think Sounds True is a great organization and I’m a big fan. However, I’m disappointed with this app and the purchases I made from Sounds True. They call them purchases but you don’t really get to have them outside of the app so it is more like a loan from the library. I’ve bought several audio packages and downloaded them and listened to the excellent material they have. But if I go back some time later to listen again the download is no longer there and I have to download them again to listen. This becomes a problem if I’m no longer online so I can’t download anything. It annoys me that things don’t work when I’m offline. Things that I used to have in my library arbitrarily disappear with no explanation. We run our wifi on a timer so we have EMF-free time late in the evening and overnight for sleeping. So when I go to listen to one of my “purchases” before bed it isn’t there anymore. Very infuriating! If the purchases I made from Sounds True were actual purchases I could download them anywhere on my device and they would not disappear on their own. I am infuriated that items “downloaded” during the day (they show a check mark) are somehow no longer downloaded if I’m offline. The only way that could happen is if the title was never actually downloaded at all. The title icon is still there, but there is no content. The chapter list is empty. How can that be called a download? How does that sound true?You can be sure I will never buy any content from Sounds True again. ### 3/5 — app isn’t working good and must be improved *2024-10-08* Good topic and stuff but damn this app is not good. Sorry. To be transferred out of the app to my browser when I want to listen the conference on mp4 all the time without keeping track of where I was when I left and strat the hole path again to find where I was.. Very alienating. ### 1/5 — Awful customer service & possible false advertising *2024-09-02, version 1.7.1* I have been hesitant to sign up (it’s very expensive) but I was lured by an advertised course that doesn’t actually appear to be available. All attempts to reach out for help have been exceedingly frustrating and no help at all. ### 4/5 — I love Sounds True. The app will not rotate. *2024-08-19* What a shame that I cane only enjoy it in slightly akward positions. ### 3/5 — I feel like I was to unsubscribe because of the app *2024-08-18* This app has messed up my earbud sound for any app, I think I have to unpair them and repair them. You can’t watch/listen to something out of the app, listening to something even Picture in Picture closes when you try to do something else in your phone and it’s hard to find your place on what you were watching. I’ve paid for this subscription for more than a year but hardly use because the app is bad and I forget about the things I sign up for. Maybe push notifications would be better than emails. I guess it wasn’t meant to be. Sad because I signed up right in the beginning and I kept it to keep the discounted price but I’ve wasted my money because I haven’t used it. I thought it was neat to listen to live classes but never got to any. **Developer response:** Hello, We are sorry to hear you weren't able to use the app as much as you would have liked to. Although our app is constantly being evaluated and fine tuned, we do appreciate the feedback to provide the best experience possible. We do encourage you to reinstall the latest version and if any problems persist, please reach us directly at support@soundstrue.com. ### 1/5 — Keeps stopping *2024-07-26* I have this app and the program “The Power Of the Crone.” The program runs for about 5 minutes and then just stops and will not start again. This happens on my iPad. Then I switch to my phone and the same thing happens. It runs long enough to get into a story and then stops. Since it is happening on both the iPad and the phone my conclusion is that it is the program. I thought about deleting the app and reloading it, but am told I will lose the program I purchased. Any ideas on how to fix the problem? **Developer response:** Hello, we are sorry to hear you're experiencing issues with the program. Our latest updates should address any of those problems. Please try uninstalling and reinstalling the app which does not delete any or your purchases. If you still encounter problems, please reach us directly at support@soundstrue.com. ### 1/5 — Useless *2024-07-16, version 1.6.1 (5)* It’s 2024 and this app developer hasnt figured out how to keep content playing when the phone locks? Unreal. ## Most critical reviews (10 lowest-rated) ### 1/5 — Membership *2026-06-21, version 1.8.6* The membership has been renewing… it took me several years to realize I have been paying a lot of money for something I never renewed. I think this policy is very smart but preys on people like me who did not realize they had been renewing a membership they haven’t even been using. ### 1/5 — Useless *2026-03-06* Useless to play titles purchased at sounds true- helpdesk- less than useless- really frustrated with this company all round and they will spam you to death once they have your email- save yourself the resentment and don’t go near it. ### 1/5 — Cannot access purchased courses via app *2026-02-18, version 1.8.4* The courses I purchased are now only accessible via the Sound True app, not their website, and now the Michael Singer course that I purchased is no longer appearing in the app. I am also getting error codes for other purchases I made that are only available through Sounds True. Save your money. This company used to be a favorite of mine. Now, it is only a frustrating time suck and a waste of too much of my money. ### 1/5 — Frustration *2026-02-11, version 1.8.4* Very difficult to find the app, get it open and get on with the course. I have to go in thru the website. ### 1/5 — Terrible customer service *2026-01-17* The videos will not play for some reason. Did all the suggested trouble shooting but no solution found. I then asked for a refund but they ignored the request. I’ve paid for two months without being able to use the app. Extra disappointing from this company, who would seem more concerned with ethical conduct. ### 1/5 — Not what it used to be *2025-12-24, version 1.8.4* Purchased a course and it was empty. Customer service was ai. Over a week emailing without help. Not until I reached out to my bank did they respond and they still have not been able to give me access to the monthly subscription I was charged for nor the empty course. Great content, horrible customer service and tech support. ### 1/5 — Terrible app *2025-12-03, version 1.8.4* Awful experience every time I try to use this app. Not worth my time anymore. ### 1/5 — Full of glitches *2025-09-02, version 1.8.4* Won’t download the app or items in my library! ### 1/5 — Good content, terrible app *2025-07-12* This app seriously lacks functionality and perhaps sounds does as well. Forced to download this app while trying to access a course through a mobile browser, yet when I access the course through the app it opens in a new window in my mobile browser. ### 1/5 — Not functional *2025-06-16* I want to access the courses in my library and it is not possible. Every time you open one, it opens safari, then tries to take me onto Thinkific app. The problem is there is no course or company to choose on Thinkific so that I can access my content. There is no information anywhere about the migration to Thinkific or how to access it on tablet or mobile. This makes all the content I purchases completely unusable ## Most praised reviews (10 highest-rated) ### 5/5 — Quality material and Production *2025-10-02* I have done several courses online with sounds true. I have found audiobooks that have changed my life. Some of the things I learned here I can still practice in my relationship in ways that bring us connected and growing together. In particular the courses and books with Garbor Mate and Dick Zwarts are profound, accessible and practically useful. The app works well and the marketing is clean and accurate. ### 5/5 — Sounds True Truth *2025-06-22* I have been inspired by Tami Simon and Sounds True for all the knowledge and joy of learning I have received from Sounds True in listening to the podcast and books. Thanks for helping me and the world. I enjoy the speakers and all the programs. ### 5/5 — Weird restrictions and confusing *2024-07-04, version 1.6.1 (5)* Honestly kinda confusing to navigate and has annoying features like not being able to play content when the phone is locked makes it way more impractical than just being able to download the files ### 5/5 — Absolutely Fantastic *2024-06-09, version 1.6.1 (5)* I was hesitant to buy a subscription to Sounds True but it’s been a fantastic journey. There’s so much access to different teachings that anyone could find a connection to what works for them. For whatever reason I don’t follow people which is both good and not good when confusion sets in but without fail I get what I need to hear. After 4 years of wondering about the desert dying and feeling completely forsaken the teachers appeared! Thanks Tami for remaining open and letting this oasis spring forth from within this dream most call life. ❤️ ### 5/5 — a very comfortable journey *2024-04-27* journeying through the clips is a deep exploring experience that’s available to anyone and everyone who’s genuinely interested in discovering their inner resources. ### 5/5 — Wonderful from the first listen! *2024-03-02, version 1.5(4)* I loved Tami Simon before…but now? She’s the most delightful, beautiful human. And the gift of her work…priceless. Loving every minute I get to spend with Sounds True One. ### 5/5 — Chances to expand your mind and soul! *2023-11-04, version 1.4.6* I absolutely love Sounds True! The live classes and the courses offered. You have so many opportunities to select classes and courses suited to you. Or perhaps try something new! I find that to be exciting as I’m always open to learning. I think that’s part of life. I don’t like to remain stagnant! Thank you to Tami and all the guests and teachers! I appreciate you and send you my love! 💜 ### 5/5 — Mystic’s Today *2023-10-25* Brilliant cinematography and intimate interviews with leading luminaries of our time. Tami Simon is the best interviewer in world! Grateful for this opportunity to learn through this state of the art new Sounds True One App. ### 5/5 — Good for the soul! *2023-06-08* I’m loving the high quality teachers, content, and videos. Always learning something new and gaining wisdom that I can apply to my own life. It’s a positive place for me where I feel inspired and uplifted! I also like being in a space where there are like-minded members also wanting to learn, grow, and live their best life. ### 5/5 — I love it!!! *2023-06-08, version 1.4.3* Everything I need is here when I need it. On the go, I can access my breathing practices in the click of a button to unwind. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*