# Soundwise Audio — user reviews > 71 indexed App Store user reviews of Soundwise Audio by Soundwise Inc., rated 3.10/5 from 55 ratings. - Source: https://appshunter.io/ios/app/soundwise-audio/id1290299134/reviews - App overview in markdown: https://appshunter.io/ios/app/soundwise-audio/id1290299134.md - Rating breakdown: 5★ 20 · 4★ 5 · 3★ 5 · 2★ 10 · 1★ 15 ## What do users think of Soundwise Audio? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 👍 Easy to operate - 👍 Smooth user experience - 👍 Helpful for learning - 👍 Good for audio courses - 👍 Convenient for daily use - 👍 Great for meditation - 👍 Good sound quality - 👍 Offline listening capability - 👍 Sleep timer feature - 👍 Playlist functionality - 👍 Speed control feature - 👍 Device download feature - 👍 Note and PDF attachment facility - 👍 Allows interaction with creators - 👍 Works well with audio files - 👍 Convenient for on-the-go learning **Cons** - 🐛 Frequent crashes - 🐛 App not functioning - 🐛 Login issues - 🐛 Content not accessible - 🐛 Downloads not playing offline - 🐛 Random chapter skipping - 🐛 Unresponsive app - 🐛 Clunky UI - 🐛 Difficult to track progress - 🐛 Battery drain - 🐛 Slow performance - 🐛 Lacks basic organization features (folders, tags) - 🐛 Purchasing process disliked - 🐛 Unreliable - 🐛 Buffering issues - 🐛 Lost data on pause - 🐛 Requires frequent reinstallation - 🐛 No support for account issues - 🐛 Interval rewind/fast forward missing - 🐛 Unlabeled buttons for voice-over - 🐛 No categories for browsing **Commonly reported bugs** - Login broken (account mismatch) - Randomly skips chapters - App not working after adding to phone - Downloads don't play offline - App crashes when trying to play content - Cannot access paid content - Tracks won't play - Cannot access information within tracks - App crashes when offline - App crashes immediately upon trying to play content - App won't load paid content, starts then crashes - App crashes constantly - App constantly buffering - App stops working - App crashes and data is lost - App crashes and stories get deleted - App becomes a white screen - App not uninstalling - App drains battery - Cannot log in with valid account info - Login issues after changing email - Request for new password not received - App freezes on login screen - App locks up requiring deletion and reinstallation - Playback buttons (30 sec rewind/forward) require multiple taps - Unlabeled buttons for voice-over - Cannot do interval rewind or forward on mini player from locked screen - Profile doesn't show logged-in email **Most requested features** - Add more extra features - Allow user to sort playlists - Add interval rewind/forward on mini player - Add folders or tags for organization - Improve browsing with categories ## Newest reviews (16 of 71) ### 2/5 — Login is broken *2026-04-22* Have an account with email, try to login, says there’s no account with my email. I try to sign up with the same email and it says there’s an account already associated with that email. ???? Please fix. I can login through web fine but the app login is broken. **Developer response:** Please contact us at support@mysoundwise.com using the email address registered with Soundwise. Our team will promptly assist you in resolving the issue. ### 2/5 — Worthless *2025-11-18* There's no way to keep track of where you are at. Randomly skips chapters. Very hard too keep track of where you're at unless you listen in one sitting. ### 2/5 — Doesn’t work *2025-01-06* This app just doesn’t work. Things don’t download. Downloaded files don’t play when offline. It’s really awful so if you are a content creator please use something else ### 2/5 — Skips Chapters *2024-09-05* I’ve only listened to two audiobooks using this app, but both books haves skipped chapters consistently. Not sure what causes the glitch, but the only reason I noticed is because I’m following along with an e-book and noticed that the chapter wasn’t aligning. I listen to audiobooks while driving, and it defeats the purpose if I have to mess with my phone to find the correct chapter. I’m listening to an 8 hour audiobook and have had to rewind 10-15 times so far. ### 4/5 — Keeps crashing *2024-02-20* UI is a bit clunky and not as intuitive as it could be and it occasionally crashes. However I like the note and pdf attachment facility as it’s helpful when following courses. ### 3/5 — Worked great when it worked…. *2024-01-09* It worked great the first few days, now I can’t even open it. Keeps crashing ### 4/5 — Multipurpose​ *2023-05-03* It has everything I need, including a sleep timer, playlist, speed control, and device download.​ ### 2/5 — App crashes and glitches *2023-04-02, version 4.1.2* This app needs to be updated far more often than it is. Currently I cannot access my paid for content because the app won’t load. It starts to then crashes. If I uninstall and reinstall I have to contact the company I purchased the content from to download it again. It seems like the developers aren’t even actively working to keep the app up and running, which is very frustrating. ### 2/5 — very buggy and limited *2023-03-14* a few of my favorite podcasts sell audio on this platform, otherwise i’d never use it. it is very buggy. on multiple occasions, i would add a playlist only to have an existing list disappear. several times, the app just locks up and i need to delete it, reinstall, then rebuild my playlists. worse, it doesnt have basic features like folders or tags fir organization. ### 5/5 — Very useful tool *2023-02-23, version 4.1.2* This application makes it easier for me to listen to my exam prep materials. ### 5/5 — Excellent! *2023-02-23, version 4.1.2* This audio programme is great! The user interface is fairly simple. I use it every day and strongly suggest it to everyone who appreciates listening to audio information while flying. ### 5/5 — The app is fantastic. *2023-02-23, version 4.1.2* This was an excellent way for me to review my bar exam preparation materials. ### 5/5 — A wonderful experience! *2023-02-23, version 4.1.2* This software provides me with an excellent user experience. Very smooth and easy to use. ### 5/5 — It works perfectly. *2023-02-23, version 4.1.2* The audio player works very well, and the transition from purchase to sign in was simple. ### 5/5 — Excellent tool for audio creators. *2023-02-20, version 4.1.2* I develop meditation music, and Soundwise makes it easy for me. ### 5/5 — This app is extremely helpful. *2023-02-20, version 4.1.2* I really need this app because I listen to a sleep meditation track on repeat every night. ## Most critical reviews (10 lowest-rated) ### 1/5 — Access to App *2025-01-31, version 4.1.6* I added this app to my phone and it’s still not working. Tried various methods to fix this issue but nothing worked. ### 1/5 — Keeps crashing *2024-11-05, version 4.1.6* UI is a bit clunky and not as intuitive as it could be and it occasionally crashes. However I like the note and pdf attachment facility as it’s helpful when following courses. Update: I now cannot access any of my paid content, which was very expensive. Awful app, crashes as soon as I try to play content. ### 1/5 — No response not functioning *2024-03-23, version 4.1.2* This app has worked so well until it stopped completely. No reply from developer and can’t access any of my content. It’s infuriating! Very unhappy and don’t recommend. ### 1/5 — Crashes when offline *2024-03-21, version 4.1.2* The app crashes when I attempt to play downloaded media offline. Defeats the object of downloading items to listen to them later if I can only do so when connected to internet. ### 1/5 — One of the worst *2022-03-22, version 4.1.2* This application is so bad…. It works 1time out of 10, its slow and not reliable at all…. A big fail ### 1/5 — Cannot get support *2022-02-21, version 4.1.2* I love this app and I used it a lot until recently. I changed my email address so cannot sign with my new email address. I have tried to contact the app developer, Andrew Johnson direct via Facebook and by email and have not received a reply to any of them. I have paid for this app but cannot use it. I am very disappointed that nobody has got back to me to try and resolve the issue. I feel like I have wasted quite a lot of money here. It is very disappointing because I’ve always used andrewjohnson apps and found them to be very useful. It’s a great shame there is no support for customers who have paid for the app ### 1/5 — Stopped working *2022-01-06* It use to work. Now it constantly is buffering and I am unable to listen to my content. Disappoint and frustrating. If the solution to to delete and reinstall the app every time you want to use it, then there needs to be a different solution. Not practical to do every time. **Developer response:** Hi there, sorry to hear you’re having issue with the app. Could you please log out of the app and log back in to see if it helps with your issue? If not, could you kindly write to support@mysoundwise with your account email? We’ll try our best to help. Thanks a lot. ### 1/5 — Terrible App *2021-12-12, version 4.1.0* I have to delete, reinstall and log back in every time I pause. I lose all my data. ### 1/5 — Not working *2021-12-09, version 4.1.0* I have to download app every time I use it. ### 1/5 — Perte de temps *2021-10-01, version 4.0.0* Votre application est toujours plantée!! Cest ridicule ## Most praised reviews (10 highest-rated) ### 5/5 — Unresponsive lately - problems fixed *2024-07-21, version 4.1.5* Tracks won’t play and can’t access the information contained within each track. App will open and that’s pretty much it. Closing app doesn’t work, reinstalling doesn’t work. Today 7/21/24 @5:46am the app did an update from within the app itself and appears to be working normally again. Updating to 5 stars but leaving previous review. ### 5/5 — A fantastic adventure! ​‍ *2023-05-10* This app gives an amazing user experience for me. Extremely smooth and simple to operate.   ‍ ‌  ‍ ### 5/5 — Freedom in your hand *2023-03-30* I really enjoy the app and it really help me enjoy my moment to the max without any distractions. Awesome app ### 5/5 — A great invention *2023-03-30* App is very helpful in daily life and work. so far i don't find any other app that work fine just like this app ### 5/5 — Ideal concept *2023-03-30* Thumbs up to the person who come up with this idea. it's really fresh and helpful. ### 5/5 — Amazing app *2023-03-30* overall the experience so far is amazing and i will update again if there any glitch on the app ### 5/5 — Great job guys *2023-03-29* User-friendly, easy to navigate and you can use it without manual. What else should I say? I did not find any issue to blame the app ### 5/5 — Fascinating *2023-03-29* At first i was worried that the app will somehow give me the bad experience but so far, all good and it exceed my expectation ### 5/5 — More option *2023-03-29* I wish the developer will add more extra features to help enhance more use of the app. just my opinion but overall the app is already good ### 5/5 — Great tools *2023-03-29* It work just fine with the audio file as well. I can listen to my audiobook in leisure and no need to concern about the play option and etc. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*