# Souperholic — user reviews > 51 indexed App Store user reviews of Souperholic by The Soup Spoon. - Source: https://appshunter.io/ios/app/souperholic/id568781854/reviews - App overview in markdown: https://appshunter.io/ios/app/souperholic/id568781854.md ## Newest reviews (14 of 51) ### 4/5 — Logged out and unable to login *2025-10-28, version 3.7.8* Logged out from app and now it’s taking too long to log back in sigh ### 2/5 — Credit Card details cannot be saved *2025-07-17, version 3.7.4* Credit Card details cannot be saved ### 1/5 — Help *2024-07-11, version 3.5.15* My mobile number is registered but I cannot login. Support email is not working ### 3/5 — Seriously *2023-12-05, version 3.5.4* If you’re making me download a whole app for one store the least you can do is make the menu available at all times (if just for browsing or price check after hours) ### 1/5 — Store list is wrong *2023-11-09, version 3.5.4* Cannot even order at my usual store after app update. Missing store list. ### 1/5 — Food is good, app is bad *2023-11-09, version 3.5.4* Unable to add credit card, unable to pre-order chicken breast. ### 1/5 — Can’t place order after update *2023-11-09, version 3.5.4* Forced to update to place an order. Don’t get it. Can’t place order after update ### 1/5 — Error after update *2023-11-09, version 3.5.4* Need to update they said. App crashes after trying to check out on an online order 👎🏼 I guess I'm eating something else today. ### 1/5 — Poor UX, unable to add/pay by card *2023-09-30, version 3.5.2* The app does not fulfil its purpose to allow users to order thru app because it is unable to save / add cards successfully, which you’ll discover only at the end of making an order. Along the way, it manages to tick you off by making it hard to click certain buttons as the keyboard is in the way. ### 1/5 — Poor design *2023-09-26, version 3.5.2* App was good before a recent update. Now the barcode is too small to be easily scanned by the scanning device in the store. Quite irritating ### 4/5 — Missing location *2023-05-22, version 3.4.3* App is good but noticed that own fo the location - The Metropolis is missing ### 3/5 — App will crash when press FAQ *2023-04-02, version 3.4.2* App will crash when press FAQ ### 1/5 — Unable to sign in *2023-01-06, version 3.4.1* Cannot tap confirm button on iPhone 14, the keyboard obstructs the button and there is no button to hide the keyboard. Unable to sign in. ### 1/5 — No birthday voucher *2022-09-22, version 3.4* I downloaded the app specifically and only to get my birthday voucher by registering on 23 Sept since my birthday is in September, but wasted all that time to find out that my voucher list is completely empty after registering. What a waste of time ## Most critical reviews (10 lowest-rated) ### 1/5 — Updates for Worse? *2025-12-09, version 4.0.2* The update for this app is really mysterious. I never saw any improvement, but strange glitches and bugs. For example, the take out choir miraculously disappeared. When I asked the staff whether it’s the shop’s decision to stop the function of “take-out” altogether, they said no. ### 1/5 — Pls fix it *2025-12-02, version 3.7.8* It would be great if it works !!!! App keep shutting down when i add item in the cart. " session expired " pop up in every click. ### 1/5 — Outdated and Buggy *2025-11-19, version 3.7.8* Does not support Apple Pay. Also it keeps crashing. Do better with your app please. ### 1/5 — Update *2025-06-02, version 3.7.3* The update of app take forever and doesn’t move at all ### 1/5 — App is crashing after latest update *2025-05-21, version 3.7.2* App crashes immediately at login page. I can’t access my member benefits.. ### 1/5 — Cannot login, network problem and keep crashing *2025-05-18, version 3.7.2* Cannot login, network problem and keep crashing ### 1/5 — App crashes, cannot login *2025-05-14, version 3.7.2* After update, app keeps crashing while trying to login ### 1/5 — Terrible after update *2025-05-14, version 3.7.2* App keeps crashing ### 1/5 — Terrible *2024-09-25, version 3.6.2* Had to add card 10 times. Would have been faster to go to the counter to order. Will not use again ### 1/5 — Cannot login *2024-07-22, version 3.5.15* cant login to the mobile app at all on ios, pls fix ## Most praised reviews (10 highest-rated) ### 5/5 — good loyalty and transaction app *2026-02-23, version 4.0.5* great app that not only supports the souperholic loyalty program, but can actually do store ordering for self collection. the loyalty program is really good, now i even receive monthly vouchers to use. ### 5/5 — More stable and less buggy now *2026-02-20, version 4.0.5* The latest version of the app works better now, I can see and redeem my Souperholic vouchers when I order via this app and the transaction feels more steady now. Should give this a chance and try yourself, it’s really an amazing experience to sit in the restaurant and order without having to queue at the kiosk 😆 ### 5/5 — Improvements in app *2026-02-20, version 4.0.5* The app has significantly improved since it was first Launched and now there are vouchers on app, the receipts can be sent to email for claims purposes, and orders can be done on app and paid on app for dine in and takeaway. ### 5/5 — App updated 👍 *2026-02-20, version 4.0.5* good to have the app updated ### 5/5 — App has been updated *2026-02-10, version 4.0.5* Think the negative reviews are possibly when the app was first developed many years ago. They have constantly updated the app and besides loyalty features, they have added many features like self ordering to allow self collection, vouchers etc. 5 stars! ### 5/5 — Please add Apple Pay *2023-04-06, version 3.4.2* Thanks ### 5/5 — TheSoupSpoon *2022-07-04, version 3.4* The app is working fine and smooth as ever. Makes ordering food so much better ### 5/5 — Work Great! *2022-07-04, version 3.4* Extremely convenient and I can order at any time for takeaway at any outlets, great experience! ### 5/5 — Improved great app *2022-07-04, version 3.4* Noticed I can now view and order my last order, which is convenient and fast. Grateful for the new version! ### 5/5 — Great app by Soup Spoon *2022-07-04, version 3.4* Would be even more perfect if i can order for deliveries --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*