# Source & Cast — user reviews

> 15 indexed App Store user reviews of Source & Cast by Syngency, Inc., rated 4.66/5 from 711 ratings.

- Source: https://appshunter.io/ios/app/source-and-cast/id1584013396/reviews
- App overview in markdown: https://appshunter.io/ios/app/source-and-cast/id1584013396.md
- Rating breakdown: 5★ 537 · 4★ 36 · 3★ 11 · 2★ 13 · 1★ 29

## What do users think of Source & Cast?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate interface
- 🤝 Successful casting opportunities and networking
- ✅ Effective for submitting to roles

**Cons**

- 🐛 App freezes during picture uploads
- 🐛 Frequent crashes and black screen issues
- 🐛 Premium/Standard choice screen stuck and unresponsive
- 💰 Paid subscription model for casting information
- ⏰ Time-sensitive casting opportunities missed due to app failures
- 📧 Non-functional customer support and refund process
- ❌ App refuses to open or launch

**Commonly reported bugs**

- App freezes at picture submission stage
- Black screen preventing access to any features
- Premium or Standard choice screen locks up and won't scroll or close
- App fails to open after installation
- Frequent glitches to notification screens
- App won't exit premium/standard choice screen even after reinstall
- Multiple duplicate notifications from single submission

**Most requested features**

- Fix notification system to prevent duplicate notifications
- Implement working edit submission feature
- Add ability to scroll and navigate past premium choice screen
- Improve app stability and prevent crashes

## Most critical reviews (10 lowest-rated)

### 1/5 — App is only partially functional.

*2026-05-08, version 1.0.27*

Cannot see most roles, must go to computer and the app does not work on a smaller phone.

### 1/5 — It’s Frozen, No one to help‼️

*2025-11-21, version 1.0.27*

I depend on this for work (duh) I’m sure it’s on the servers end, one notification turns into ten. When I submit it takes me thru then freezes at my pictures every-time.  I NEED SOMEONE TO HELP ME‼️‼️

### 1/5 — Terrible

*2025-01-15, version 1.0.25*

App doesnt give new castings its a complete scam do not pay for it

### 1/5 — BUGS!

*2024-09-20*

Please fix the bugs! Cant get past the Premium or Standard Choice page. Literally won’t let me scroll down or close out of the screen. I’ve even uninstalled and reinstalled it.

**Developer response:** Thank you for your feedback. The screen you are speaking to does not need to be scrolled, it presents as two tabs defaulted with the 'Premium' option. If you tap on the 'Standard (Free)' tab it will switch with an action button for you to continue. If you continue to have any issues, please feel free to email our support team at support@sourceandcast.com

### 1/5 — App refuses to open

*2024-03-23, version 1.0.20*

Been this way since I downloaded it months ago.

### 1/5 — Pay to play

*2022-12-09, version 1.0.10*

No one in the union should have to pay for casting information

### 2/5 — Annoyed at this point

*2025-01-22, version 1.0.25*

My free trial ended and for MONTHS it will not exit out of the “Premium or Standard Choice is yours” screen. Won’t scroll down, won’t let me select anything, won’t let me back out. Seriously a waste and not worth installing if it isnt fixed

### 2/5 — Been a decent app but now nothing but a black screen- PLEASE FIX

*2024-01-31, version 1.0.17*

App has been decent for submitting to roles but today only get a black screen and not able to access anything. PLEASE FIX! Time is of the essence when submitting for casting calls!

### 2/5 — Won’t open

*2024-01-11, version 1.0.17*

The app frequently won’t open. Time is of the essence in casting so this eliminates many opportunities. Very disappointing.

### 4/5 — Bug

*2024-08-11, version 1.0.22*

Glitches to notifications screens frequently.

## Most praised reviews (5 highest-rated)

### 5/5 — Review

*2026-04-28, version 1.0.27*

Good

### 5/5 — Actor

*2024-12-21, version 1.0.25*

Every set that they have had me on has been successful. I’ve made new relationships. Looking forward to new jobs.

### 5/5 — Jesus is King

*2024-07-25*

Accept Jesus Christ as Lord and savior

### 5/5 — Customer service doesn't work

*2022-11-03, version 1.0.08*

Tried to edit a submission - doesn't work & support email does not work I want a refund

### 5/5 — VP AZ

*2022-08-17, version 1.0.05*

Very very good easy to navigate !!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*