# South African Airways — user reviews

> 50 indexed App Store user reviews of South African Airways by South African Airways (Proprietary) Limited, rated 1.50/5 from 80 ratings.

- Source: https://appshunter.io/ios/app/south-african-airways/id619821296/reviews
- App overview in markdown: https://appshunter.io/ios/app/south-african-airways/id619821296.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 5 · 2★ 2 · 1★ 66

## Newest reviews (17 of 50)

### 1/5 — How ist this helpful?

*2019-08-08, version 2.0.9*

I can’t even begin to describe how useless this app is. Not even displaying basic information about the flight that you are entering. Who needs this?

### 1/5 — Poor app

*2019-07-27, version 2.0.9*

You still can’t update your voyager profile

The worse airline app I have ever experienced. When will the app work properly

### 1/5 — Very bad app should be removed from store

*2019-07-10, version 2.0.9*

Why does apple not check apps on store and allow shot apps like this one?

### 1/5 — Ugly

*2019-06-14, version 2.0.9*

Could never log on. Even tried using the google option. Would just drop the signal. Hope their plans are better maintained

### 1/5 — Unstable

*2019-04-03, version 2.0.9*

I have consistently crashes when searching for flight details-either by flight number for by city.

### 1/5 — Useless

*2019-03-09, version 2.0.9*

It doesn’t recognize my booking!

### 1/5 — Worthless app

*2018-12-06, version 2.0.9*

Don’t even bother downloading this app. It gives no useful information and has too many bugs to be able to use

### 1/5 — Constantly Crashing

*2018-11-18, version 2.0.9*

I can’t even see the details of my booking. Useless app!

### 1/5 — Useless

*2018-10-12, version 2.0.9*

Cannot even get through the first booking screen. Calendar does not work. Might be worth investing just a little into developing a working app. Embarrassing

### 1/5 — Useless app

*2018-09-06, version 2.0.9*

This app will give you your very basic booking no info. Flight number, origin, destination, time. That’s it. No gate info or seat info. Forget bag tracking. That’s way above this coder’s ability. I expected much more from a country that spawned Elon Musk. I guess the ability to write a decent app left the country with him.  Better off using Tripit app.

### 1/5 — Crash doesnt work

*2018-08-21, version 2.0.9*

Cannot start the app. Keeps on crashing.

### 1/5 — Useless App!!

*2018-04-14, version 2.0.9*

How can a airline company today have such a useless app!!! Their in-flight entertainment is just as bad!!

This serious questions whether you should even fly with this airline.

### 1/5 — Pathetic indeed

*2018-04-14, version 2.0.9*

App won’t even complete loading. Useless!

### 1/5 — Embarrasing

*2018-03-23, version 2.0.9*

Useless app. Just like their flights, terrible

### 1/5 — Pathetic, useless developers! A joke!

*2017-11-28, version 2.0.9*

You can’t link your Voyager to your profile, though the morons who get paid to maintain and develop this app keep putting out new versions saying they’ve solved the problem. Idiots like this don’t deserve to be in business.
SAA should fire them, but of course they run just as bad a business! I cannot stress how much I hate idiot developers that take cash to under deliver consistently. They should be ashamed of themselves. Don’t they read what people write here? Aren’t they ashamed of their pathetic rating? No because they’re a joke!

### 1/5 — Bail outs for what?

*2017-11-20, version 2.0.9*

Not that it wasn’t already obvious, but your app is terrible.

Poorly functioning and badly designed.

### 1/5 — What a bloody useless App

*2017-11-19, version 2.0.8*

Trying to do a multiple city booking, keeps going to payment page after first leg! Have to go through 3 pages of crap before I get to booking page! SAA IT are stupid and bloody useless!
Still useless ! Linking to Wallet App not working! 😖😖

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless App

*2022-12-06, version 3.1.1*

Can’t print boarding pass! Checking in is impossible. Don’t waste your time!

### 1/5 — Useless App

*2022-06-23, version 2.0.9*

Really poor development.  App just doesn’t work how any normal airline app should.  Don’t bother.

### 1/5 — Just doesn’t work.

*2020-12-08, version 2.0.9*

If you can’t make a booking then what use is this app?

### 1/5 — App usage

*2020-10-06, version 2.0.9*

South Africa airways got to check  this app ,Is not easy using it

### 1/5 — Useless

*2020-01-05, version 2.0.9*

Impossible to add voyager profile, useless app with no updates or support. Failing organization, failing app, failing airline.

### 1/5 — Useless

*2020-01-04, version 2.0.9*

Useless. It crashes after opening it.

### 1/5 — Not User Friendly

*2019-11-01, version 2.0.9*

Tried to sign up twice, but App kept getting error messages. App also recorded my email and said it was already in use. Would not let me sign up or sign in.

### 1/5 — Worst airline app

*2019-10-13, version 2.0.9*

The app requires you to sign in. Once you do nothing happens. It just doesn’t load. Probably one of the worst apps that I’ve ever used.

### 1/5 — Joke is on us!

*2019-09-27, version 2.0.9*

This is probably the worst app I have ever encountered. Besides not being user friendly, the app has a propensity to close for no reason and zero warning. If you paid someone to create this app, you were robbed!

### 1/5 — Poor Quality

*2019-08-16, version 2.0.9*

I travel internationally often and use my phone to hold my boarding passes and other vital pieces of information. This is not an app that assists in that endeavor. Avoid this app

## Most praised reviews (5 highest-rated)

### 5/5 — Safe Flight

*2019-03-19, version 2.0.9*

Being using this airline for 3 times now and it is really safe and comfortable.

### 3/5 — Great app

*2018-04-05, version 2.0.9*

It Is a great app but I lost my headphones so I cannot listen to music straight into my ears

### 2/5 — Remember your passenger

*2018-12-06, version 2.0.9*

1) Almost all mobile Apps remember who is logging in because the users profile is device specific.
Why does the SAA App not remember its customers and one must enter your Voyager number each time. Poor effort.

Better still - present the flights you know the customer has booked based on Voyager #

2) Downloading the boarding pass to the IOS Wallet has not worked for about a year. Please fix. Really poor effort when actual functionality has bugs after a year.

SAA needs to fire its App developers if they can’t deliver industry minimums.

### 2/5 — Very slow

*2015-12-16, version 1.0.2*

This SAA app is extremely slow after clicking any tab. The app looks old and outdated. Please have an app that looks and acts like it was made in 2015. The same goes for your website!

### 2/5 — Long way to go

*2014-12-18, version 1.1*

If you have a booking, this app will let you check in, choose a seat and put your boarding pass in passbook. No other functionality. 

• all data (ID, frequent flyer etc) has to be re-entered every time you use the app. Completely unnecessary. 

• when flying out of Johannesburg, having an electronic boarding pass makes no difference. You still need to queue and get a printed pass. 

Needs a complete re-think to get it up to the level of the competition.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
