# South Bay Credit Union Mobile — user reviews

> 12 indexed App Store user reviews of South Bay Credit Union Mobile by south bay credit union, rated 3.62/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/south-bay-credit-union-mobile/id498390753/reviews
- App overview in markdown: https://appshunter.io/ios/app/south-bay-credit-union-mobile/id498390753.md
- Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — Stay away from this credit union

*2023-11-30*

This credit union stinks frankly. Their customer service is very poor and they give absurd, nonsensical reasons for denying applications for credit cards. There are much better credit unions and lending institutions out there. These people will just be a waste of time and they will put inquiries on your credit profile for no reason.

### 1/5 — Update is terrible

*2021-08-27*

Never can get past the loading screen

### 1/5 — New update is terrible

*2016-03-07*

The app worked fine before the update. Now it is glitchy, it makes you repeat the same steps over and over. It starts you over in the middle of doing something. I wish I could go back to the old version. Please fix asap!

### 1/5 — NOT WORTH A STAR

*2015-07-29*

I have tried to use the app on an iPhone 4S with no results.  It simply does not work.  I notified the issue to SBCU people by phone but has not taken it into accounts.

### 1/5 — Terrible

*2015-04-12*

I use to love this app. The new update is terrible. They added an unnecessary menu and now I can't scroll to see my past charges on my account. Bad app. Hope they fix it.

### 2/5 — App is really lacking

*2025-02-01*

They did an update not long ago but still, I bank with 4 other institutions and SBCU is the most dated app of all. I would be a more active member if it wasn't for that.

### 2/5 — No log out option

*2017-02-04*

With the merger of the two apps you lost the functionality to log out. Will you be adding this back soon?

### 2/5 — Latest update is no good

*2015-04-09*

So I love this app, but the latest update is terrible. There's an unnecessary menu, and you have lost the ability to scroll? I could barely see what I had in my checking account today.

### 3/5 — App is okay

*2016-05-19*

Does not have touch ID login. Get with the times, every other banking institution has it.

### 5/5 — South Bay is one of the best credit unions I’ve had.

*2025-11-16*

I’ve only had credit unions from Xceed which was bought out by Kinecta. Kinecta are crooks! Charging over draft fees when you weren’t over drafted, Kinecta was the place this was an issue at. Since I been at South Bay, I’ve been at ease, never had a problem with overdraft, great customer service. Love how they can make me a new card on the spot. The app has work great for everything I’ve needed. Hope it continues..

## Most praised reviews (2 highest-rated)

### 5/5 — Face ID

*2019-06-08*

Easy to access with Face ID!

### 5/5 — SBCU

*2012-11-19*

Works well with easy log in.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*