# South Shore

> Mobile ticketing and schedule information for South Shore Line train travel. (iPhone/iPad app by Bytemark, Inc..)

- Source: https://appshunter.io/ios/app/south-shore/id868220002 (this page in markdown: same URL + `.md`)
- Developer: [Bytemark, Inc.](https://appshunter.io/developer/925346607)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.82/5 from 3,533 App Store ratings · 97 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 90 MB
- Languages: English
- Released: 2014-05-05
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/south-shore/id868220002/reviews.md

## What is South Shore?

The South Shore Line's mobile ticketing solution allows customers to get schedule information, purchase tickets and use their smartphone as an active ticket. Tickets can be purchased from anywhere at any time and activated just prior to boarding the train. It makes traveling on the South Shore easy and convenient.

## Key features

- Mobile ticketing
- Schedule information
- Smartphone as ticket
- Purchase tickets anywhere
- Activate tickets before boarding

## What do users think of South Shore?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient and easy to use
- 👍 Streamlined and simple interface
- 🚂 Great way to travel between Indiana and Chicago
- 💯 Reliable and on-time service
- 👌 Friendly and accommodating staff

**Cons**

- 🐛 Unreliable schedule and train tracking
- 🕰️ Inconsistent time zone display
- 🚫 Limitations on bike boarding
- 💳 Payment and login issues
- 🗓️ Outdated app design after recent update

**Commonly reported bugs**

- App crashes when accessing schedule
- Incorrect time zone display causing confusion
- Login issues and account management problems
- Unreliable train tracking and schedule information

**Most requested features**

- Ability to save home and destination stations
- Improved real-time service updates and notifications
- More payment options (Apple Pay, Google Pay, PayPal)
- Clearer communication on schedule changes and delays
- Better integration of bike and accessibility information

## Recent user reviews (10 of 97)

All indexed reviews: https://appshunter.io/ios/app/south-shore/id868220002/reviews.md

### 1/5 — Skips Gary, Indiana from the Airport

*2026-07-28, version 5.001*

I work nights over in South Bend, Indiana at a company worth over a trillion dollars and this train decides to skip Gary, IN in the morning. I have to ride three trains now just to get home. I refused to buy a monthly pass worth $375 because of that. They are attempting to make me wait an extra three hours at an airport just to get off at my stop at the Municipal Field.

### 5/5 — Lots of info for free

*2026-07-24, version 5.001*

For a free app it offers a lot of information and when I needed a refund, it was processed quickly and accurately.

### 1/5 — Monon Update Worst

*2026-06-20, version 5.001*

When the app was updated to include the Monon corridor, the schedule became harder to read and use. The app no longer remembers selections or scrolls to the relevant times.

### 2/5 — Hate the new version

*2026-06-19, version 5.001*

It always freezes and the schedule is hard to look at? It’s not appealing at all. I truly hate it

### 1/5 — They ruined it

*2026-06-08, version 5.001*

The recent upgrade essentially renders the app useless. You have to buy round trip tickets before you can see the return trip schedule. It’s worse than Amtrak and that’s not saying much.

### 2/5 — The new app barely works now

*2026-05-15, version 5.001*

More often than not, trying to pull up the schedules you’ll be met with a “load failed” message. I end up having to go on the website to check the schedule. It used to work great. Now, not so much.

### 4/5 — Love it, Wish Apple Pay Option

*2026-05-08, version 5.001*

App works Great. Just wish Apple Pay was Option. Just would simplify purchase of tickets.

### 3/5 — Schedule update is a downgrade

*2026-05-08, version 5.001*

The new update to the schedule page is a very clunky web-embedded interface that is vastly inferior to the previous version. In fact, it does not even load at all for me, just providing errors.

### 1/5 — did yall use AI for this update??

*2026-04-21, version 5.001*

what the hell??? why is everything so confusing? the app did not need to be updated it was fine. simple. straight to the point. now it’s completely unusable

### 1/5 — New schedules

*2026-04-15, version 5.001*

make the schedule the same way it was just a few weeks ago, the way it is now is impossible to understand and entirely inconvenient.

## Frequently asked questions about South Shore

### What does the South Shore app do?

This app serves as the mobile ticketing solution for the South Shore Line. It allows users to access schedule information, purchase tickets, and use their smartphone as a valid ticket for travel.

### How do I use my smartphone as a ticket?

Once you have purchased your ticket through the app, you can activate it just prior to boarding the train. Your activated smartphone ticket will then serve as your valid fare for the journey.

### Can I buy tickets from anywhere?

Yes, the app enables you to purchase tickets from anywhere at any time. This means you can buy your ticket conveniently before you even leave your home or office.

### Is this app free to use?

The app itself is free to download and use for accessing schedule information and purchasing tickets. The cost associated with the app is for the train tickets themselves.

## Version history (last 5 releases)

### 5.001 — 2026-03-30

•Updates to Schedules for the new Monon Corridor stations
•Bug Fixes & Enhancements

### 4.140 — 2025-07-30

Bug fixes

### 4.098 — 2025-02-27

Added delete user functionality

### 4.016 — 2020-10-01

New ticket display
New tabs for active tickets and ticket history
“Submit a Report” feature, to be used for non-app related passenger comments/complaints/suggestions/questions
“Contact App Support” embedded submission box to be used for app questions/comments/complaints (previously the link opened the phone’s email client)

### 4.010 — 2019-06-21

Bug fixes.

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All apps by Bytemark, Inc.: https://appshunter.io/developer/925346607

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*