# Southeast Financial CU — user reviews

> 75 indexed App Store user reviews of Southeast Financial CU by Southeast Financial Credit Union, rated 4.80/5 from 1,734 ratings.

- Source: https://appshunter.io/ios/app/southeast-financial-cu/id497732732/reviews
- App overview in markdown: https://appshunter.io/ios/app/southeast-financial-cu/id497732732.md
- Rating breakdown: 5★ 1,414 · 4★ 121 · 3★ 36 · 2★ 6 · 1★ 22

## What do users think of Southeast Financial CU?

Overall sentiment: positive

**Pros**

- 👍 Convenient mobile banking
- 🚀 Easy to use and navigate
- 💡 Useful features like mobile check deposit
- 🔒 Secure banking experience
- 👍 Excellent customer service

**Cons**

- 🐛 Occasional app crashes or bugs
- 🔍 Limited functionality compared to website
- 🔍 Restrictive mobile deposit limits
- 🔍 Difficulty seeing pending transactions

**Commonly reported bugs**

- App crashes on certain devices
- Mobile deposit feature not working consistently
- Login screen freezing for some users

**Most requested features**

- Ability to transfer to external accounts
- Increase mobile deposit limits
- Add option to view pending transactions
- Improve mobile app design and layout

## Newest reviews (12 of 75)

### 5/5 — SECU4LIFE

*2019-07-30, version 6.0.1.16*

I love my credit Union!

### 5/5 — Banking and App

*2019-03-02, version 5.11.14*

EXCELLENT!!! Without a doubt the best bank and everything to do it banking I have ever dealt with

### 5/5 — Love it!!!!!

*2019-02-23, version 5.11.14*

Amazing bank and an amazing app to go with it!

### 5/5 — Review

*2018-09-17, version 5.5.0*

This App is easy to use, and does what I need. I was hesitant at first, but am glad I got this. I love being able to deposit any check I may receive!

### 5/5 — Love it

*2017-09-27, version 5.5.0*

I love this app. Everything about it. Easy to use & conscience with security with mobile banking.

### 5/5 — Love it!

*2016-09-16, version 5.2.5*

Awesome

### 5/5 — Very Convenient

*2016-01-18, version 4.6.3*

Since downloading long ago it's been a handy tool for daily use. Only a handful of times it hasn't worked due to upgrades.

### 5/5 — Great App!!

*2015-12-01, version 4.6.3*

I love this app! Super easy to work!

### 5/5 — Great App

*2015-08-27, version 4.5.0.0*

Love this app and our CU.  This app saves us so much time and gasoline.

### 5/5 — Awesome!!!

*2014-10-10, version 4.1.1.1*

This has got to be the easiest, most user-friendly app available! I can see exactly what is happening with my account and I can conduct transactions in seconds! Whoever created this app should be given a customer service award in the Needs Anticipation category. This is just what we (the customer) need. Please don't ever change it. Awesome!!!

### 5/5 — Easy pezzy

*2014-09-26, version 4.1.1.1*

Simple straightforward. Love it for my on the go life.

### 4/5 — One complaint

*2014-08-16, version 4.1.1.1*

App is very functional; however, the "pay a person" function has failed for me twice and working with the outside vendor was neither pleasant nor easy.

## Most critical reviews (10 lowest-rated)

### 1/5 — My own line banking is off now

*2025-12-23, version 2025.10.1.2*

New system is no good. It keeps me calling trying to get everything straightened out.

### 1/5 — If ain’t broke don’t fix it

*2020-05-13, version 6.3.1.22*

The newest update is extremely ugly. I can no longer see pending deposits. Something about the letters make my flesh crawl, Change back to old format. Please.

### 1/5 — Needs updating

*2019-03-03, version 5.11.14*

Many of the features do not work. I use this app to check my balances... that is about it.

### 2/5 — Not much use if I can’t pay my bill on it!  It definitely needs this update to make it practical!

*2018-04-07, version 5.5.0*

Update the app so I can pay my bill on it!  It’s tedious to have to get on my laptop.  Plus when I do, the login disappears after my user name is typed in.

### 2/5 — Just ok, mobile deposit is horrible

*2013-11-21, version 3.5.2.0*

This app is good if you only want to check your account balances or make transfers, but mobile deposit is a joke. I often have to retake pictures up to 5 times just to get the app to accept them. Then, it takes up to two full days for the money to show up in the account. I also had one mobile deposit canceled. The only information I was given was through email, and stated that the submitted photo need to be cropped, even though the original picture was accepted by the app upon submission. I have an account at another, larger chain bank, and have never had a mobile deposit issue with them.

### 3/5 — Crashing on Samsung Note 4

*2015-09-30, version 4.6.3*

App works fine on my iPad, but immediately crashes on my phone.

### 3/5 — Good, But...

*2013-05-24, version 3.3.1.0*

For some reason check photos are over exposed. Otherwise a good app.

### 4/5 — Lacking a lot of features compared to wells fargo

*2020-06-14, version 6.3.1.22*

Ye

### 4/5 — Southeast Financial

*2015-09-10, version 4.5.0.0*

App works great. I have experienced a slight delay in seeing transfers posted but it has always completed satisfactorily if I just wait a minute.

### 4/5 — I like it!

*2014-12-02, version 4.1.1.1*

The app is pretty user friendly. Favorite part is the check deposit. It makes life so much easier... 2 caveats: 1) The photo scanner is pretty picky and may take several shots to get right. 2) You cannot deposit a check larger than $1000.00. This makes no sense and needs to be adjusted for larger deposits.

## Most praised reviews (10 highest-rated)

### 5/5 — Love it here

*2026-06-03, version 2026.01.01*

When I say I only been here a few months they treat you like family truly. Any problems or concerns I have it’s nothing to get the help I need. I’m never leaving

### 5/5 — Great place to bank

*2026-02-05, version 2025.10.1.2*

I’ve been using the credit union since I started working for the phone company in 1979 or 1980.  They’ve always been helpful, friendly, and reliable providing solutions for all my financial needs.

### 5/5 — Grateful

*2025-09-12, version 2025.5.0.1*

Grateful to start a journey with Southeast Financial CU! Thank you!

### 5/5 — Great Service

*2025-03-11, version 2024.10.10*

Always feel welcome. Everyone treats me like family. Enjoy going to the Brentwood office.

### 5/5 — SFCU

*2024-09-25, version 2024.4.0.10*

Corinth branch rocks nice helpful some great lady there.

### 5/5 — Love Southeast Financial!!

*2024-06-10, version 2024.01.01*

Lo

### 5/5 — Transfer to external accounts

*2022-01-02, version 2021.11.0.32*

I would like to be able to make transfers to external checking and savings accounts. I have not discovered how, if this is possible.

### 5/5 — Love my credit Union

*2021-10-06, version 2021.6.0.27*

I have been a member over 10 years, receiving nothing less than awesome service!!!

### 5/5 — Love the app and bank

*2020-06-16, version 6.3.1.22*

:D

### 5/5 — Long Time Member

*2019-08-09, version 6.0.1.16*

I’ve maintained an account with Southeast for a long time.  The app has certainly made it easier for my banking purposes. Easy to understand, easy to work and if one ever has questions, they are there to help.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
