# Southern Connecticut Gas — user reviews > 192 indexed App Store user reviews of Southern Connecticut Gas by AVANGRID, INC, rated 4.70/5 from 2,727 ratings. - Source: https://appshunter.io/ios/app/southern-connecticut-gas/id1490254200/reviews - App overview in markdown: https://appshunter.io/ios/app/southern-connecticut-gas/id1490254200.md - Rating breakdown: 5★ 2,348 · 4★ 222 · 3★ 56 · 2★ 23 · 1★ 78 ## What do users think of Southern Connecticut Gas? Overall sentiment: positive **Pros** - 👍 User friendly and convenient - 🚀 Easy to pay and check account - 🚀 Intuitive and straightforward - 🚀 Fast and efficient - 🔒 Secure payment process **Cons** - 🐛 Occasional glitches and bugs - 🔍 Difficulty updating payment info - 🔍 Inconsistent features between app and website - 🔍 Unreliable auto-payment setup **Commonly reported bugs** - Login issues, with accounts not recognized - Inability to save payment info for future use - Billing information not updating properly **Most requested features** - Add support for more payment methods (e.g. Apple Pay, Google Pay) - Improve auto-payment functionality to be more reliable - Provide more detailed billing information and history ## Newest reviews (15 of 192) ### 2/5 — Face Id not working *2026-05-12, version 26.03.2806* The App is problematic. FaceID stopped working. Billing history does not show payments made outside of app. ### 5/5 — Payments *2026-03-09, version 25.12.0806* Easy way to pay for my bills ### 4/5 — Awesome *2026-03-05, version 25.12.0806* Intuitive app, simple and to the point. Breaks down the bill’s components nicely as well! ### 5/5 — Very good *2026-02-26, version 25.12.0806* I like ### 5/5 — Customer service *2026-02-23, version 25.12.0806* Satisfaction is the word for this company that silently served the community without any doubt is the in the Fairfield community Txs for your business !! ### 5/5 — Wouldn’t change for anyone else *2026-02-21, version 25.12.0806* Reliable and dependable ### 5/5 — Easy *2026-02-19, version 25.12.0806* Love it ### 5/5 — Great app *2026-02-13, version 25.12.0806* Easy to use and convenient ### 5/5 — Mr *2026-02-13, version 25.12.0806* Things could be a little better ### 5/5 — I like this app *2026-02-10, version 25.12.0806* I love this app cause it’s easy for me to make my payments . Don’t got to be calling . Just add card details and make your payment easy at SCG! ### 5/5 — It’s magnificent!!!!! *2026-02-10, version 25.12.0806* I never had no problem with The Gas Company, they are excellent and economic services. Thank you so much!!!!!! ### 3/5 — It’s Better But… *2026-02-08, version 25.12.0806* Unable to sign up for biometrics. Says I don’t have a biometric device which I do. ### 5/5 — GREAT APP! *2026-02-07, version 25.12.0806* Quick, easy and efficient to use. I can find everything I need ASAP. ### 5/5 — Convenient *2026-02-06, version 25.12.0806* Easy and fast way to make a payment on time. ### 5/5 — THANK YOU 😇 *2026-02-04, version 25.12.0806* 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst *2026-03-30, version 26.03.2806* You could not make a worse app if you tried. Constantly quits by itself; incredibly slow, seemingly zero logic on the times when it decides to let you log in vs not log in; pretends your account randomly doesn't exist or that your credentials suddenly "don't match", and evil app from an evil company charging overpriced gas thanks to their monopoly ### 1/5 — New App is not an Improvement *2026-03-30, version 26.03.2806* Changes to the original app are not user friendly and will not allow me to pay my budget amount…the original app was 5 stars ### 1/5 — Super annoying *2026-02-25, version 25.12.0806* Lots of issues where autopay randomly stops working and doesn’t let me set it up even after setting it up with someone on phone it still doesn’t work right ### 1/5 — Sucks *2026-02-13, version 25.12.0806* Never works ### 1/5 — The app is very soft Because I’m trying to put in how much I need to pay and I can’t pay it *2026-02-04, version 25.12.0806* You guys need to fix this problem ### 1/5 — Bueno *2026-01-25, version 25.12.0806* Good ### 1/5 — App *2025-07-31, version 25.03.2601* This app is terrible! ### 1/5 — Scum *2025-05-30, version 25.03.2601* SCG can SMD. ### 1/5 — Not good *2025-05-15, version 25.03.2601* Customer serves very bad ### 1/5 — Absolutely the Worst *2025-04-24, version 25.03.2601* Wish I had a choice with what supplier runs my home. Just found out I was paying the wrong account for years, and they’ve taken about 7 months so far to try and solve the issue, everytime I call to ask, they claim they are ‘escalating’ the issue. Absolute criminals ## Most praised reviews (10 highest-rated) ### 5/5 — Website *2026-08-12, version 26.03.2806* Very good ### 5/5 — Stone *2026-07-20, version 26.03.2806* Excellent ### 5/5 — Allanric1234 *2026-07-06, version 26.03.2806* Very easy to use ### 5/5 — . *2026-07-03, version 26.03.2806* THIS IS THE BEST APP ### 5/5 — Gas Co App *2026-06-09, version 26.03.2806* I appreciate having ease of communication and access to my bill usage. ### 5/5 — J *2026-06-03, version 26.03.2806* G ### 5/5 — Easy to get it there *2026-04-30, version 26.03.2806* Easy/ visualized ### 5/5 — SCG App *2026-04-01, version 26.03.2806* App is extremely easy to use & view your bill. You can pay your bill in less than 10 seconds. 5 Stars ### 5/5 — Muy bueno *2026-03-24, version 26.02.2706* Píquelo ### 5/5 — User friendly! *2026-03-19, version 26.02.2706* Best way to access your account. Quick payment and view of your bill. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*