# Southern Cross Credit Union — user reviews > 22 indexed App Store user reviews of Southern Cross Credit Union by Southern Cross Credit Union. - Source: https://appshunter.io/ios/app/southern-cross-credit-union/id1298871889/reviews - App overview in markdown: https://appshunter.io/ios/app/southern-cross-credit-union/id1298871889.md ## Newest reviews (7 of 22) ### 1/5 — Not working on iPhone *2022-05-04, version 1.0* Doesn’t work at all with IOS Please fix ### 1/5 — Not working with new IOS at all *2021-01-26, version 1.0* The app not working since my iPhone updated to new iOS. Can you bank do something? Hopeless ### 1/5 — Not working at all *2021-01-03, version 1.0* Doesn’t work at all since updating my phone to latest iOS ### 1/5 — Won’t open *2020-12-15, version 1.0* App crashes immediately as soon as I try to open it. Please fix this. ### 1/5 — App *2020-12-05, version 1.0* I’ve been trying to use the app all weekend to transfer money. WILL NOT OPEN. !!! ### 1/5 — App is broken on OS14 *2020-12-01, version 1.0* Someone should get around to fixing this. It doesn’t even get to an first screen. ### 1/5 — App keeps crashing *2020-11-28, version 1.0* Keeps crashing and sometimes won’t open ## Most critical reviews (10 lowest-rated) ### 1/5 — Please fix *2025-02-02, version 4.0.10* The probl is that about once a week, when I open the app it freezes and no matter how long I wait it stays frozen. I have to delete app, reinstall app, then it works. Hella frustrating as this happens often! ### 1/5 — Freezes *2024-08-02, version 4.0.9* Agree with last review. The app is no where near as good as it should be for a financial institution.The amount of times I have been caught out being unable to access my accounts because the app freezes is deplorable. ### 1/5 — Doesn’t work *2023-06-05, version 4.0.2* Round and round in circles.. finger print id, select action, finger print id, select action Should never have been released ### 1/5 — App needs work to keep up! *2023-05-19, version 4.0.2* Been with SCCU for decades and want to be supportive but the app needs serious work. I can’t even login as the face scan just keeps popping up every time I try to go to another page. I can’t get to anything. This is also the latest version that was upgraded last week. ### 1/5 — Pathetic *2022-12-01, version 4.0.1* Seriously. If a bank can’t get their app right - doesn’t work every other day I go to use it - then how are customers meant to feel secure knowing this company is in the care of their hard earned money? If a small gaming company can sort out glitches and bugs every few weeks then surely a multi-million dollar bank can. I’m switching banks, I’ve had enough. ### 1/5 — Useless *2022-07-20, version 4.0.1* Won’t remember me, have to log in with number & password each time ### 1/5 — Doesn’t work since update *2022-07-06, version 4.0.1* Ever since update cannot sign in to my account through the app. The old app was outdated but at least it worked ### 1/5 — New update is garbage *2022-07-02, version 4.0.1* Touch ID to sign in doesn’t work since the update. ### 1/5 — Can no longer do anything in the app since updating *2022-06-30, version 4.0.1* The old app was terrible but at least it worked ### 1/5 — Login Failure *2022-06-30, version 4.0.1* App keeps asking for login and does not go beyond that! ## Most praised reviews (5 highest-rated) ### 5/5 — Easy *2025-10-09, version 4.0.11* What an easy app to use! Love the updates ### 5/5 — Love the new app *2025-05-14, version 4.0.11* Way more functionality, easy design to navigate and better tools to help with my budgeting! SCCU is always getting better, and I love it! ### 5/5 — Easy *2023-10-13, version 4.0.2* Such an easy and seam free app to use ### 5/5 — Great Improvement *2022-08-10, version 4.0.1* Great update, a minor teething issue on migration from the old app but resolved by the friendly sccu contact centre, love the new look and feel and additional functionality. ### 5/5 — I love the new app! *2022-07-06, version 4.0.1* SCCU are finally catching up with the rest of the banks, this app is so much better! Now they just need OSKO payments, Pay ID and to update their 1990’s web browser banking and they’ll be all caught up Anyway I do love the new app! Great work 😀👍🏾🚀 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*