# Southern Oregon Sanitation — user reviews > 26 indexed App Store user reviews of Southern Oregon Sanitation by Southern Oregon Sanitation, rated 4.80/5 from 387 ratings. - Source: https://appshunter.io/ios/app/southern-oregon-sanitation/id1437007366/reviews - App overview in markdown: https://appshunter.io/ios/app/southern-oregon-sanitation/id1437007366.md - Rating breakdown: 5★ 336 · 4★ 44 · 3★ 5 · 2★ 1 · 1★ 1 ## What do users think of Southern Oregon Sanitation? Overall sentiment: positive **Pros** - 👍 App reminders for trash/recycling - 👍 User-friendly interface - 👍 Remembers address automatically - 👍 Great customer service - 👍 Dependable service - 👍 Helpful with holiday schedule changes - 👍 Drivers do a wonderful job - 👍 Knowledgeable employees - 👍 Quick to help - 👍 App provides pickup calendar - 👍 No unnecessary notifications - 👍 Relevant to user's address **Cons** - 🐛 Bill pay link broken **Commonly reported bugs** - Bill pay link broken **Most requested features** - Recycle glass and plastic - Expand recycling options ## Newest reviews (14 of 26) ### 5/5 — Satisfied *2022-08-18* My kids were alway forgetting to put the Recycle or garbage can. SOS always worked wit me to help in those situations. They told me to just add bags of garbage can and they’d have the driver pick it up. That was awesome. The Recycle they told me to box it up and the driver would throw it on. You can’t ask for better service than that. Getting the information on what the driver was picking up the day before really helped also. Thank you SOS!!!! ### 5/5 — Helpful App *2022-02-08* Always pops up just when you need it. Reminds me of what trash carts to put out on the correct days. Love it. Very helpful. ### 5/5 — Works *2021-11-25* Does everything I expect and I like the reminders. ### 5/5 — So I won’t forget ... *2021-01-14* This app reminds me to take out trash / yard debris the night before the day of pickup. It’s much more effective than my wife’s words. ### 5/5 — Reminders *2020-04-20, version 2020.3.18* It is nice to be reminded what week the lawn care is picked up ### 5/5 — Great resource!! *2019-07-09* Living here in Grants Pass is great to have a reminder of our days to have refuse recycled and garbage taken away. Thank you ### 5/5 — Reminder *2019-02-12* I always forget which can to put out. The reminder the day before saves me from waiting until the morning of to see what can everyone else puts out on the street. ### 5/5 — Very Useful *2019-01-17, version 2018.12.19* Helps me keep track of recycling!!! ### 5/5 — Very Helpful *2019-01-04* So glad to have the days listed when there is a change. Like around the holidays so we know when to put the can out. ### 5/5 — Very helpful *2019-01-03, version 2018.12.19* I love the reminders, especially what week to take out the yard debris can. ### 5/5 — Helpful *2018-12-20* It saves me having to check on holiday schedules. This company has always responded positively and obviously takes customer service seriously. ### 5/5 — It’s all good *2018-12-13, version 2018.10.10* Snappy and pleasant service. No mess. Great app-updates on changes in delivery days, what’s recyclable, etc. I like SOS. ### 5/5 — Doug *2018-11-27, version 2018.10.10* I don’t have to call all of the time to see if it’s a recycle week. Thanks for the app! ### 5/5 — Works awesome! *2018-10-17, version 2018.10.10* Works great. My recycling were answered perfect! ## Most critical reviews (10 lowest-rated) ### 3/5 — Link broken *2023-02-18* Great for the calendar of what cans to put out, but the bill pay link is broken **Developer response:** Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. -Micah @ ReCollect Systems Inc. ### 4/5 — Love the reminder. *2019-02-12* Our garbage pickup is only once every two weeks so I tend to get mixed up especially around the holidays. This is a great app. ### 5/5 — Trash Pickup *2024-09-22* The drivers are great do a wonderful job. Always come early in the morning we can put our cans away. ### 5/5 — Great app *2024-06-04* I only use this app to remind me when my trash is going to get picked up - since I only pick up every other week. This app is great because it remembers my address. I don’t have to login or do anything. I am immediately shown my calendar upon opening the app. Thanks guys! I couldn’t have asked for more! ### 5/5 — Best Customer Service *2024-05-09* I had to call into the office more than a few times because I’d forget which days were trash & recycle. Now I have the app and I have the info at my fingertips. I have to tell EVERYBODY… the women is the office are AMAZING !!! They have the Best Customer Service !!! ### 5/5 — User friendly *2024-02-28* No unnecessary notifications and relevant to our address every time! ### 5/5 — Satisfied customer *2024-02-13* Great company. Very knowledgeable employees. Quick to help you. I recommend them to anyone in their route area. ### 5/5 — Dependable *2024-02-12* We’ve used your services for many many years. So very dependable. Thank you!! ### 5/5 — Reminders *2023-12-11* Every Monday is easy to remember but every other week recycling is hard for me unless I put it on the calendar which I never look at. So I really appreciate the app and the reminders. ### 5/5 — Helpful reminder! *2023-10-31* Trash & recycling is not near my house so the helpful reminder is so useful! ## Most praised reviews (2 highest-rated) ### 5/5 — Glass and Plastic *2023-05-31* It would be great if we could recycle glass and plastic (that is not now recyclable) in bins also at curbside so that it doesn’t go into the trash cans due to lack of time or means to take to the transfer station. ### 5/5 — So happy to have the app! *2022-11-13* It’s wonderful to have a reminder of the weekly pickup! I would absolutely forget which is garbage day and which is recycling! I love that I can stay up to date so easily! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*