# Southern Sitters — user reviews > 13 indexed App Store user reviews of Southern Sitters by Southern Sitter LLC, rated 4.60/5 from 24 ratings. - Source: https://appshunter.io/ios/app/southern-sitters/id6746660802/reviews - App overview in markdown: https://appshunter.io/ios/app/southern-sitters/id6746660802.md - Rating breakdown: 5★ 21 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of Southern Sitters? Overall sentiment: positive **Pros** - 👍 Great app design - ❤️ Excellent customer service - 🚀 Efficient job management - 🔒 Reliable and secure **Cons** - 🐛 Notification issues - 📱 Poor mobile optimization - 🤔 Limited customization options **Commonly reported bugs** - Notifications not working - Layout issues on mobile devices - Filters and preferences not functioning properly **Most requested features** - Improved notification system - Better mobile responsiveness - More customization and filtering options ## Most critical reviews (10 lowest-rated) ### 1/5 — Love the business not the app *2025-12-03, version 1.4* I love southern sitters as a company but the new app is impossible to use, it used to be so easy before the update 😫 if it’s at all possible please bring back the old app ### 1/5 — Hate the new app *2025-07-24, version 1.0* I’d like to share some honest feedback about the new app. It seems like the new app was designed only for desktop instead of mobile devices . I’m using it on my phone, and the layout doesn’t adjust properly. It’s really hard to interact with and not optimized for mobile devices. It’s difficult to navigate, the interface feels disorganized, and there are very limited options to filter or customize preferences, or the filters don’t work well. These issues make interacting with the app frustrating. It seems like the team that designed the app may not have tested it thoroughly from a user’s point of view. I truly hope this message isn’t seen as criticism, but rather as a suggestion for improvement. Please consider going back to the old app or redesign the new app, because the current version is horrible. ### 1/5 — Miss the old app *2025-07-01, version 1.0* New app doesn’t show direct bookings or jobs already accepted, doesn’t have a place to clock in and out, and doesn’t refresh half of the time. Also there are way too many buttons and some of the tabs are overly complicated. The old app was better. ### 4/5 — Great App, but Notifications don’t work for me. *2025-07-29, version 1.0* I love the look of the new app. However, the app won’t send me notifications. I’ve reset my settings and uninstalled the app before reinstalling it several times. I’ve been through almost every setting in my phone trying to figure out what’s wrong, to no avail. I think it’s a bug. I hope to see this fixed soon! ### 5/5 — Love being a nanny *2026-01-15, version 1.4* Southern Sitters has been super helpful with finding new families for me to nanny for! I’ve had nothing but great experiences and I recommend them to anyone looking to become a sitter or nanny! ### 5/5 — the BEST childcare app ever *2025-07-19, version 1.0* Hey everyone! I currently work for Southern Sitters and I could not even begin to say enough good things about this service! From the lovely other sitters to the amazing office team, everyone apart of this company is so kind, supportive, and passionate about providing professional childcare! For all your childcare needs, please please please consider this wonderful team! ### 5/5 — A Game Changer! *2025-07-18, version 1.0* Southern Sitters has such an exceptional team! They all work promptly and do everything they can to help these families. I love Southern Sitters❤️ ### 5/5 — Love this service! *2025-07-15, version 1.0* Hello! I really love using Southern Sitters as a nanny. They offer a great service and are fun to work with on finding placements. ### 5/5 — Love *2025-07-14, version 1.0* I absolutely love southern sitters and have had nothing but great experiences!! ### 5/5 — New SS app! *2025-07-14, version 1.0* I love the new SS app! My favorite feature would have to be the ability to dismiss jobs that I am unavailable to take or ones I am not interested in! As a sitter/nanny this is very helpful. ## Most praised reviews (3 highest-rated) ### 5/5 — LOVE *2025-07-14, version 1.0* Absolutely love using Southern Sitters!! ### 5/5 — GREAT *2025-07-13, version 1.0* If I could give 6 stars I would. Needed a dog sitter last minute and had no issues getting a great sitter booked. Can’t recommend enough. The sitter sent me pictures and updates of my pup throughout the weekend and I never had to worry. ### 5/5 — AMAZING CAREGIVERS! *2025-06-25* Caregivers are fully vetted, CPR certified, SIDS certified, background checked, and so much more. Amazing customer service team. Love this safe and exceptional caregiver team. HIGHLY recommend Southern Sitters. ❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*