# Southgate Wallet > Secure mobile access to Southgate Salary Packaging Cards for balance and transaction management. (iPhone/iPad app by Southgate Financial Services Pty Ltd.) - Source: https://appshunter.io/ios/app/southgate-wallet/id1492023199 (this page in markdown: same URL + `.md`) - Developer: [Southgate Financial Services Pty Ltd](https://appshunter.io/developer/1492023198) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 92 MB - Languages: English - Released: 2020-03-16 - Data updated: 2026-06-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/southgate-wallet/id1492023199/reviews.md ## What is Southgate Wallet? The Southgate Wallet gives you convenient and secure access to your Southgate Salary Packaging Cards anywhere in the world, 24 hours a day/7 days a week. This includes both the Southgate Everyday Purchases Card and/or the Southgate Meal & Accommodation Card. KEY FEATURES OF THE APP: • Check your live card balance • View card transaction history • Track your spending WHO CAN USE THIS APP? Please note, this app is exclusively for use by customers of Southgate Salary Packaging Services who have an active account with us, where your salary package includes the Southgate Everyday Purchases Card and/or the Southgate Meal & Accommodation Card. All other fringe benefit types will continue to be reported via your Online Employee Portal, accessible via our website www.southgatesalpack.com.au. HOW DO I LOGIN? Login to the Southgate Wallet App using the same Username and Password that is used to access your salary packaging account via the Online Employee Portal on Southgate’s website. Both username and password are case sensitive. If you have forgotten your password, please follow the prompts on the login page of the Online Employee Portal via our website www.southgatesalpack.com.au. This will also reset your password for access to the Southgate Wallet App. FOR ASSISTANCE Please contact Southgate on 1300 132 500 if you have any questions or require assistance. ## Key features - Check live card balance - View transaction history - Track spending - Secure 24/7 access - Login with existing portal credentials ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/southgate-wallet/id1492023199/reviews.md ### 5/5 — Great app *2024-11-28, version 4.1.1* Very easy to use - makes packaging so much easier! ### 5/5 — Amazing app *2024-11-27, version 4.1.0* I think they had some issues with the previous update, but they just released a new update now and everything is working well (Thank God) ❤️🫶 ### 5/5 — App doesn’t work *2024-11-20* You need to update your app for the new IOS ### 1/5 — Shocker *2024-11-17, version 3.0.26* Seemingly zero commitment to keeping this app up to date. Doesn’t work at all with iOS 18.x ### 1/5 — Updated my phone with the new IOS *2024-11-05, version 3.0.26* New update isn’t working with the app. This has Ben happening for just about 2 months now. They stated their IT department was working on it but it shouldn’t be taking this long. I now have to carry my old phone around with the apple wallet as I can add it to my new phone. I also have to keep going into safari to check my balance as the app doesn’t work. Very frustrating! ### 2/5 — So frustrating *2024-10-14, version 3.0.26* The app needs updating to support iOS.18.0.1. Hopeless as cannot see balance on account !! ### 1/5 — Cannot access *2024-10-10, version 3.0.26* Cannot access the app to check my balance since the new IOS update. Very frustrating. This has occurred since September. ### 2/5 — Please update your app *2024-10-06, version 3.0.26* The app very rarely works on a new iOS. Haven’t been able to check my balance since the iOS came out on Sept 16. ### 1/5 — Not iPhone iOS 18 compatible *2024-10-05, version 3.0.26* App won’t open in my iPhone since I updated to iOS18 ### 1/5 — Won’t open *2024-10-01, version 3.0.26* App won’t work on new iPhone ## Frequently asked questions about Southgate Wallet ### What is Southgate Wallet used for? Southgate Wallet provides secure and convenient access to your Southgate Salary Packaging Cards, allowing you to check live balances, view transaction history, and track your spending anytime, anywhere. ### Who can use the Southgate Wallet app? This app is exclusively for customers of Southgate Salary Packaging Services who have an active account and possess a Southgate Everyday Purchases Card and/or a Southgate Meal & Accommodation Card. ### How do I log in to Southgate Wallet? You can log in to the Southgate Wallet app using the same username and password that you use to access your salary packaging account via the Online Employee Portal on Southgate's website. Both are case-sensitive. ### What if I forget my password for Southgate Wallet? If you forget your password, you can reset it by following the prompts on the login page of the Online Employee Portal via the Southgate website. This reset will also update your password for the Southgate Wallet app. ### Does Southgate Wallet support multiple card types? Yes, Southgate Wallet supports access to both the Southgate Everyday Purchases Card and the Southgate Meal & Accommodation Card, provided they are part of your active salary package. ### Is Southgate Wallet secure? Yes, the app is designed to provide convenient and secure access to your salary packaging cards, ensuring your financial information is protected. ### How often is Southgate Wallet updated? The latest version of Southgate Wallet is 4.1.5, and it was last updated on July 30, 2025. Updates typically include security enhancements and performance improvements. ### What devices is Southgate Wallet compatible with? Southgate Wallet is available for iPhone, iPad, and iPod devices, and is rated for ages 4 and up. ## Version history (last 5 releases) ### 4.1.5 — 2025-07-30 Everyday Deals area has been added. ### 4.1.4 — 2025-01-13 Fixed an issue with the 'Remember Me' feature when the stored token had expired. ### 4.1.3 — 2024-12-11 Bug fixes. Now handles expired/missing cards. ### 4.1.2 — 2024-12-05 - Incorporated Add to Wallet feature - Updated card image - Error handling improvements ### 4.1.1 — 2024-11-28 Resolved issue with 'Keep me logged in' feature. 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Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*