# Southland CU — user reviews > 107 indexed App Store user reviews of Southland CU by Southland Credit Union, rated 4.90/5 from 11,200 ratings. - Source: https://appshunter.io/ios/app/southland-cu/id453209532/reviews - App overview in markdown: https://appshunter.io/ios/app/southland-cu/id453209532.md - Rating breakdown: 5★ 10,270 · 4★ 724 · 3★ 124 · 2★ 25 · 1★ 57 ## What do users think of Southland CU? Overall sentiment: positive **Pros** - 👍 Great customer service - 🚀 Convenient mobile banking - 💰 High-yield savings - 🔒 Secure banking - 📱 User-friendly app - 🏦 Long-time member satisfaction **Cons** - 🐛 App crashes and downtime issues - ⚠️ Zelle and transfer problems - 🔍 Missing account number visibility - 🕰️ Slow load times and performance issues - 🤖 Outdated app interface **Commonly reported bugs** - Login issues - Incomplete account list on transfer page - Mobile deposit not working consistently - App orientation problems on iPad **Most requested features** - Dark mode option - Improved mobile deposit functionality - More branch locations - Enhanced Zelle integration - Ability to sort accounts by withdrawals and deposits ## Newest reviews (16 of 107) ### 5/5 — Great bank *2025-10-27, version 4018.1.1* This bank has amazing customer service. That’s why I’ve stayed at a smaller bank with good security and personal attention. It means a lot. ### 5/5 — Long time customer *2025-09-10, version 4018.0.0* I had been in this bank and it has improved with time in terms of online banking. I also appreciate their high-yield savings. They are quite responsive! ### 5/5 — I love it *2025-08-01, version 4018.0.0* Southland CU is a great banking app. I love it ### 5/5 — Ur employee Elizabeth is awesome *2025-07-25, version 4018.0.0* Good patience ### 5/5 — Zelle *2025-02-26, version 4016.0.1* This app hasn’t been able to Zelle for over sometime now and anyone hasn’t looked into it which makes it difficult to send money with out fees ### 5/5 — Great bank *2025-02-07, version 4016.0.1* So far so good ! ### 5/5 — Bank Application *2025-01-13, version 4015.1.2* The application work’s perfectly for my needs ### 5/5 — Doesn’t have options to deposit *2024-11-22, version 4015.0.1* For some reason the app doesn’t give me a option to deposit checks or make transfer to a external account ### 5/5 — Great Services *2024-10-30, version 4015.0.0* I'm happy with Southland Services. It would be great if Southland offered Branch offices in the Inland Empire other wise perfect. ### 4/5 — Good human workers *2024-10-17, version 4014.1.3* What it lacks on the technological side up with Great customer service and understanding people ### 5/5 — The Best Credit Union *2024-09-23, version 4014.1.3* Southland Credit Union, just continue what your doing because your service is World Class! ### 5/5 — The best of the best! *2024-09-09, version 4014.0.0* This is the best bank what I want ### 5/5 — Southland does it right! *2024-07-04, version 4013.1.0* Can view my accounts in seconds and transfer money with ease and best of all user friendly. ### 5/5 — Southland FCU IS THE BEST 😘😎 *2024-06-13, version 4013.1.0* I have been a member since 1967 and all I can say is it’s all good !!!😎 ### 5/5 — Easy as pie *2024-06-13, version 4013.1.0* Love the Southland Credit Union app. It’s super-duper easy to use. ### 2/5 — Says something went wrong try again later *2024-06-10, version 4013.1.0* Very annoying ## Most critical reviews (10 lowest-rated) ### 1/5 — zellle & transfers *2025-07-07, version 4017.2.0* when trying to transfer money into a different account it takes forever to load, for regular transactions & Zelle ### 1/5 — zelle error *2025-05-03, version 4017.0.0* the zelle isn’t working and neither their site or app has a solution, it won’t load or open and i can’t send or receive money fix it and add the solution to the FAQ 😒 ### 1/5 — Bad experience *2025-01-06, version 4015.1.2* Apps pretty terrible if it can’t even give me basic info such as my account number?? I don’t know who decided it was a good idea to CENSOR the account number on my own page but because of this I can’t even have access to it. This has caused me issues at work. The customer service phone numbers don’t work and I can’t get connected to anyone. Worst service ever. 👎 ### 1/5 — Juice *2024-12-28, version 4015.1.2* Complains complains is all I had for every single other bank. Except this one, nothing bad to say at all. Only that they need more locations so everyone can know how great this place is hands down. ### 1/5 — Zelle *2024-04-14, version 4012.2.0* How do you find your Zelle QR code? I’ve been looking for it all week on the app ### 1/5 — This app still doesn’t work *2023-11-12, version 4010.2.1* Can’t even open/register my account on the app I’ve been here for months too 🤦🏽‍♂️ ### 1/5 — Not consistent *2022-09-20, version 3023.4.0* One second it works, next second it stalls and doesn’t load. You can’t even make a payment without an error code popping up every minute. Ridiculous and waste of time. ### 1/5 — Does not work *2021-07-30, version 4.1.7* This app and the desktop or both are beyond broken and have been for too long. Someone needs to fix it or fire whoever is in charge and hire someone who knows what they are doing. ### 1/5 — App has a horrible format! *2021-05-04, version 4.1.7* So far can't complain about the bank, but the app is literally old fashioned looks like out of a Macintosh 99 or something. Needs upgrade, immediate modification. All reviews are quite similar. Someone needs to take initiative! ### 1/5 — Unsafe *2020-07-14, version 4.1.5* It is too easily hacked. I’ve had it about a month and already two days in a row I’ve had trouble signing in as if my password doesn’t work yet it does via laptop. Changed password each day and now login image and slogan/security word was changed... definitely hackers. Can’t trust this so why would I continue to use the app? ## Most praised reviews (10 highest-rated) ### 5/5 — Simply The BEST! *2026-07-20, version 4021.1.3* I lost count of the number of years I’ve been a Southland Credit Union customer. Southland Credit Union has worked with me in times of business matters when I needed service. Southland is always timely, efficient, and professional. Thank You Southland Credit Union. ### 5/5 — Awesome *2026-04-27, version 4020.2.0* I think Southland is cool and def worth checking out 🤑✅ ### 5/5 — Great App, Great Bank *2026-04-05, version 4020.2.0* This app does everything you need it to do and rarely has downtime. It’s also awesome to know there’s abranch nearby with helpful folks to help you in person if needed. I recommend people move to Southland CU all the time and the app is part of the reason why. ### 5/5 — SL mobile is great *2026-03-10, version 4020.0.0* 4 ### 5/5 — Service *2026-02-05, version 4019.1.0* I recently visited the branch in saint Mary hospital, Joanna Lopez, the young lady CU Associate that took care of my wife, daughter and I, was so helpful and professional providing such a service that my wife end up closing her well Fargo account ( savings & checking) and bringing them over to our credit union; she even did couple of phone calls-fallow ups just to make sure everything was okay. She’s such an asset to our credit union. ### 5/5 — The Love I Have For My Bank!! *2026-02-03, version 4019.1.0* GOD Has Given Me Thee Opportunity To Bank With This My Branch. Your Services Too Me Has, And Are Been Far But Great And I’m Grateful Thank You And May GOD BLESS AMEN 🙏🏽🙌🏽🙏🏽🥰❤️ ### 5/5 — So easy to use! *2025-12-03, version 4018.1.1* Awesome! ### 5/5 — LePapillon1 *2025-12-02, version 4018.1.1* I have been with Southland Credit Union for quite sometime and I am happy to have signed up when I did. ### 5/5 — CU 3 Stars *2025-11-24, version 4018.1.1* 3 in a half maybe even 4 stars work pretty well and it’s a union ### 5/5 — App is always down *2025-10-28, version 4018.1.1* I’ve had this app for years and it’s ALWAYS down when I need it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*