# SouthShoreBankMobile — user reviews

> 6 indexed App Store user reviews of SouthShoreBankMobile by South Shore Bank, rated 4.78/5 from 1,856 ratings.

- Source: https://appshunter.io/ios/app/southshorebankmobile/id639594339/reviews
- App overview in markdown: https://appshunter.io/ios/app/southshorebankmobile/id639594339.md
- Rating breakdown: 5★ 1,622 · 4★ 121 · 3★ 33 · 2★ 13 · 1★ 34

## Most critical reviews (6 lowest-rated)

### 1/5 — Horrible

*2022-03-02, version 21.2.70*

No other banking app I use requires to call to reset the password, no other banking app I use requires me to reset facial recognition. Get a better app developer, no one wants to be constantly calling in.  I am honestly closing my accounts because I rely a lot on online banking and it’s so frustrating, it stinks because I absolutely love our local branch.

### 2/5 — Frustrating!

*2022-04-25, version 21.2.70*

When it works its great, but its down every time I need to get into it. You set up the instant balance or fingerprint login and it goes away by the next time you log in. Keeps shutting down on me in the middle of trying to view accounts.  Needs a lot of work!

### 2/5 — Frequent in-usability

*2020-05-30, version 19.3.20*

I would recommend to have the app for Mobile/Online banking, but the app needs improvements in the User Interface and some areas of function. 

Often times the app will tell me that they cannot validate my credentials for my user name and password, and have me unable to access my account. This happens at the minimum of once a week, only for me to be able to sign in the next day. 

The overall interface is practical, but it feels out dated in the overall style. This is not a huge concern though as it has all the online abilities as other mobile apps.

### 5/5 — Works great

*2022-05-09, version 21.3.40*

This is one of the best and most consistent apps I use. This is of the utmost importance to me as my finances are key. It’s easy to use!

### 5/5 — Bill paying

*2019-04-03, version 18.3.80*

Very difficult  phone different from IPad
Also there are fees on the phone when you put in next day
Time too change banks 
Also will not accept old iPads
You do not worry about steady customers for 20 years
Not sure why new system is better then the old one
No advantage
Joan Matthews
Ps you make things very difficult 
Even hard for a nick name. Had too makeup  20 diff names
You are ridiculous. Still will not accept

### 5/5 — Frustrating

*2018-10-30, version 18.2.70*

The app keeps closing and displaying an error message, happens at night or early morning. When it’s working, it’s great. It seems to be down for whatever reason a lot so it’s frustrating.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*