# SouthStar Bank Mobile — user reviews

> 11 indexed App Store user reviews of SouthStar Bank Mobile by SouthStar Bank, S.S.B., rated 4.80/5 from 671 ratings.

- Source: https://appshunter.io/ios/app/southstar-bank-mobile/id1017169394/reviews
- App overview in markdown: https://appshunter.io/ios/app/southstar-bank-mobile/id1017169394.md
- Rating breakdown: 5★ 611 · 4★ 36 · 3★ 12 · 2★ 3 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Sorry App

*2026-04-04, version 25.2.100*

It never works right

### 1/5 — App needs work

*2018-01-12, version 17.3.169*

The app could be better. Face ID could be introduced to the app since the iPhone X doesn’t have Touch ID the Face ID could be very useful. Also, maybe the function to be able to temporarily disable a card if lost should be added to the app. Another thing is that I have it set to where I should be able to view my account balance without having to sign into the app, which is a very useful feature, but it doesn’t work.

### 2/5 — Down a lot.

*2026-07-10, version 25.2.100*

It's down a lot

### 3/5 — Update Interface and features

*2025-06-08*

The app is slow. It’s missing a lot of features that other bank apps have!! There’s no way to dispute anything. No chat option. No editing. No customization nothing. We have to call in for everything

### 3/5 — Update Interface

*2025-01-04*

It’s bout time to update the interface and app. It’s missing features that should be incorporated into the app. Some features and options are slow while others that’s needed we have to go to the website for

### 3/5 — Display

*2024-11-18, version 24.1.70*

I love SouthStar bank, but the app seems very outdated. I like the interface CashApp uses and I think it would be cool for it to be similar to that. Also, my phone doesn’t use Face ID and it gets very old after awhile constantly having to put my password in and having to verify a code through text every time.

### 4/5 — SHINEON

*2022-01-02, version 21.2.70*

Yes!

### 5/5 — Great Bank

*2025-01-03, version 24.1.70*

Great to do business with. Always helpful!

### 5/5 — SouthStar bank

*2021-11-20, version 21.2.70*

The best people the best service. I recommend this bank completely. I’ve been with them for some years now. Any time I have questions or an issue they help me out no matter what it may be and always with a smile. Thank you SouthStar

### 5/5 — Great small town bank

*2020-06-04, version 19.3.20*

Moved over from a major Credit Union due to lack of adequate service. The app has everything the old Credit Union app had. Face unlock and mobile deposit were the main ones. Also the app gives you the ability to set monetary and location limits on debit cards attached to the account. This is of great help with teenagers just starting to explore independence. This feature wasn’t offered at the larger Credit Union at all. All in all I’m glad to be back with the small town bank. Where they know your name.

## Most praised reviews (1 highest-rated)

### 5/5 — Wonderful bank!

*2019-03-28, version 18.3.80*

We moved here to Texas from a small island off the west coast of Florida 
We loved our local bank where ‘everyone knew your name’ and did a terrific, personal  job.
It is the same at south star bank.  Friendly, very professional staff with a sincere, gracious atmosphere.
The children’s savings accounts are great as they encourage the kids to save with fun promotions etc.
We have been so nicely surprised and our extended family has and is moving their accounts to South Star.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*