# Southwest Airlines: Travel App — Booking flights, hotels & cars

> Book flights, hotels, cars, and vacation packages; manage travel; earn loyalty points. (iPhone/iPad app by Southwest Airlines.)

- Source: https://appshunter.io/ios/app/southwest-airlines-travel-app/id344542975 (this page in markdown: same URL + `.md`)
- Developer: [Southwest Airlines](https://appshunter.io/developer/334693128)
- Category: Travel, Business
- Price: Free
- Rating: 4.80/5 from 7,166,035 App Store ratings · 3,838 written reviews indexed
- Age rating: +4
- Requires: iOS 17.0 · 351 MB
- Languages: American English
- Released: 2009-12-18
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/southwest-airlines-travel-app/id344542975/reviews.md

## What is Southwest Airlines?

The Southwest® app lets you easily book flights, hotels, cars, cruises, or vacation packages. Enjoy a seamless travel experience with easy check-ins, flight changes, and low-cost flights all in the palm of your hand. View boarding passes and add flight extras, such as Priority Boarding, through the “My Trips” tab. Rapid Rewards® Members can earn and redeem Rapid Rewards points1 for qualifying Southwest purchases, flights, hotel bookings, or vacations.  Enjoy the best travel experience from booking a flight or vacation to planning last-minute trips with the Southwest airline ticket and travel booking app. 

Southwest app features:
Flight booking and day-of travel 
- Access low-cost fares with Southwest Airlines® 
- Travel with ease as you search, book, and manage your flight
- View your gate information, boarding position, flight status, and more in the “My Trips” tab
- Customers can now purchase Priority Boarding to board ahead of group one2
 
Book hotels with Southwest 
- Explore more travel experiences with each hotel booking
- View and manage your reservation and find hotel deals

Boarding passes on the go
- Mobile boarding passes for all Passengers on your trip 24 hours in advance
- Flight number, confirmation number, boarding time, tier status, and TSA PreCheck® details found in one place
- Save your mobile boarding passes to Wallet for convenience
 
 
Visit the top travel destinations with Getaways by SouthwestTM 
- Book your entire vacation package—flight, hotel, rental car—all in one place. It’s our most flexible way to vacation
- It’s never been easier to get away for vacations. Cancel or make changes to your package up to 10 minutes prior to your first departure3
- Use the in-app booking widget to search vacation packages in 30+ popular destinations like Las Vegas, Hawaii, Cancun, and more
 
Access inflight entertainment
- Use the app to take you to our Inflight Entertainment Portal, where you can watch free live TV, access free on-demand TV episodes, and view free movies4
  
Earn Rapid Rewards points when you travel
- Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1

Book a flight, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation—all with Southwest.
 
Disclaimers:
1All Rapid Rewards® rules and regulations apply and can be found at https://www.southwest.com/about-southwest/terms-and-conditions/rapid-rewards/.
2Certain exclusions may apply. Priority Boarding is nonrefundable.

3Bookings canceled or changed 72 hours before your first flight’s scheduled departure will be refunded in the form of vacation travel credits less any optional travel charges & travel insurance. Bookings changed or canceled 72 hours–10 minutes before your first flight’s scheduled departure may be subject to supplier penalties. Bookings must be canceled or changed at least 10 minutes before your first flight’s scheduled departure time or funds will be forfeited. Any eligible credits will be less nonrefundable air travel charges & travel insurance. Subject to Getaways by SouthwestTM Terms & Conditions: https://www.southwest.com/vacations/terms-and-conditions/
 
4 Where available. Available only on WiFi-enabled designated aircraft. Due to licensing restrictions, on WiFi-enabled international flights, free live TV may not be available for the full duration of the flight. Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).

## Key features

- Book flights, hotels, and cars
- Manage trip details and bookings
- Access mobile boarding passes
- Book vacation packages
- Access inflight entertainment
- Earn and redeem loyalty points

## Chart rankings

- #14 in Top Free · Travel (US App Store)

## What do users think of Southwest Airlines?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient app
- 💕 Great customer service
- 🤗 Friendly staff
- 🎉 Awesome airline
- 🤩 Best airline
- 🙌 Smooth experience
- 🥳 Excellent app
- 👌 Straightforward app
- 👏 Reliable app

**Cons**

- 🙁 Rude staff
- 😕 Delayed notifications
- 💸 Expensive for changes
- 🤔 Confusing boarding process
- 😤 Poor customer service
- 🤯 Frustrating experience
- 😞 Unreliable airline
- 😩 Terrible experience

**Commonly reported bugs**

- Issues with retrieving boarding passes
- Problems with booking and changing flights
- Inconsistencies between app and website

**Most requested features**

- Allow multiple boarding passes on one device
- Improve mobile boarding pass functionality
- Provide better communication during delays
- Offer more flexible change/cancellation policies
- Enhance app to match website booking capabilities

## Recent user reviews (10 of 3,838)

All indexed reviews: https://appshunter.io/ios/app/southwest-airlines-travel-app/id344542975/reviews.md

### 2/5 — Account creation

*2026-08-25, version 13.19.0*

App is terrible! The process to create an account is awful and took me way longer than it needed to be and made me create 20 different passwords because each one wasn’t good enough i guess? Never had that much trouble with creating an account before in my life!

### 5/5 — Very Convenient

*2026-08-25, version 13.19.0*

I enjoy the points and how convenient everything is. The app is easy to navigate.

### 1/5 — Horrible since the new changes

*2026-08-25, version 13.19.0*

Was a loyal SW customer with over 25 flights per year. All other airlines have better CC perks. Even Frontier much better than SW. even their check-in, select seat policy is idiotic.

### 5/5 — Easy Peasy

*2026-08-25, version 13.19.0*

I always fly Southwest’ I have never had a problem.

### 1/5 — Awful airline

*2026-08-25, version 13.19.0*

Not only did they delay my flight, made me miss my connecting, basically told me I was SOL to find a way home, I arrived at 12pm, I had to wait until 11pm in the Oakland airport and was given a lousy 15$ meal voucher. Made me cry for an hour in the airport bathroom, tried to be on standby for a different flight home, there was an empty seat but their system wouldn’t let me in the plane for whatever reason. THEY GAVE MY SEAT AWAY IN FIRST CLASS AND NOW I GOTTA SIT IN THR BACK OF THE PLANE. NEVER flying southwest again. AWFUL AWFUL AWFUL EXPERIENCE

### 1/5 — Always placed in Group 8

*2026-08-25, version 13.19.0*

I’m not sure why I’m always placed in Group 8. Since the new rules were implemented, I haven’t been placed in any group other than Group 8.

### 1/5 — Soul

*2026-08-24, version 13.19.0*

You sold your soul…

### 5/5 — Loving Southwestern ,but…

*2026-08-24, version 13.19.0*

The new luggage cost and assigned seating really sucks. Regardless loyalty is loyalty ,you stick with who you think is the best and that’s what Southwestern is to me , the best . Fly Southwestern!!😊😍

### 2/5 — Senior Citizen

*2026-08-24, version 13.19.0*

Senior Citizens should be allocated aisle seat automatically with no extra charge.

### 5/5 — Easy

*2026-08-24, version 13.19.0*

For us older people, super easy to use app.

## Frequently asked questions about Southwest Airlines

### What can I do with the Southwest Airlines app?

The app allows you to easily book flights, hotels, rental cars, cruises, and vacation packages. You can also check in, change, or cancel flights, manage your trips, and access mobile boarding passes.

### How do I earn and use Rapid Rewards points?

You can earn Rapid Rewards points on qualifying Southwest purchases, flights, hotel bookings, and vacations by signing up for the program. These points can then be redeemed for flights, hotel bookings, or vacations.

### Is the app free to use?

The app itself is free to download and use. While booking flights, hotels, and packages incurs costs, the app provides a platform for these transactions and does not have a separate usage fee.

### What kind of travel can I book through the app?

You can book flights, hotels, rental cars, cruises, and complete vacation packages through the app. It also offers features for managing existing bookings and planning spontaneous trips.

### Can I access inflight entertainment through the app?

Yes, the app provides access to the Inflight Entertainment Portal, where you can watch free live TV, on-demand TV episodes, and free movies on WiFi-enabled designated aircraft.

## Version history (last 5 releases)

### 13.19.0 — 2026-08-24

We've made improvements and fixed bugs for a smoother ride.

### 13.18.0 — 2026-08-05

We've made improvements and fixed bugs for a smoother ride

### 13.17.0 — 2026-07-22

We've made improvements and fixed bugs for a smoother ride.

### 13.14.1 — 2026-07-15

We've made improvements and fixed bugs for a smoother ride.

### 13.13.3 — 2026-07-01

We've made improvements and fixed bugs for a smoother ride.

## Apps similar to Southwest Airlines

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Expedia: Hotels, Flights, Cars](https://appshunter.io/ios/app/expedia-hotels-flights-cars/id427916203) | 4.8 (5,884,201) | Free | Travel |
| [Skyscanner Flights & Travel](https://appshunter.io/ios/app/skyscanner-flights-and-travel/id415458524) | 4.8 (496,614) | Free | Travel |
| [Hopper: Flights, Hotels & Cars](https://appshunter.io/ios/app/hopper-flights-hotels-and-cars/id904052407) | 4.8 (1,223,161) | Free | Travel |
| [KAYAK: Flights, Hotels & Cars](https://appshunter.io/ios/app/kayak-flights-hotels-and-cars/id305204535) | 4.8 (493,922) | Free | Travel |
| [Booking.com: Hotels & Travel](https://appshunter.io/ios/app/bookingcom-hotels-and-travel/id367003839) | 4.8 (2,122,364) | Free | Travel |
| [American Airlines](https://appshunter.io/ios/app/american-airlines/id382698565) | 4.8 (1,472,742) | Free | Travel |

## More apps by Southwest Airlines

- [SWA CrewHub](https://appshunter.io/ios/app/swa-crewhub/id1619780664)
- [SWA CrewView](https://appshunter.io/ios/app/swa-crewview/id1623389777)
- [SWA CrewDocs](https://appshunter.io/ios/app/swa-crewdocs/id6615087123)
- [Nonrev SWA](https://appshunter.io/ios/app/nonrev-swa/id6745276075)

All apps by Southwest Airlines: https://appshunter.io/developer/334693128

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*