# Southwest Gas — Manage your account on the go

> Utility account management for gas service, usage, and payments. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/southwest-gas/id1436732354 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.80/5 from 99,478 App Store ratings · 271 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 31 MB
- Languages: American English
- Released: 2020-08-12
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/southwest-gas/id1436732354/reviews.md

## What is Southwest Gas?

Self-service has never been easier. With new features that are easy to navigate, you’ll easily stay in control of your account. Manage your gas usage, costs and manage payments, whether you’re a residential or a business customer. 

You’ll be able to:
• Start, Stop or Transfer service 
• Save debit/credit card information for quick and easy one-time payments
• View and export gas usage and billing history
• Compare current and previous year usage
• Link multiple accounts including residential and business
• Manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP)
• Receive outage notifications and get the latest restoration updates

## Key features

- Start, stop, or transfer service
- Save card info for quick payments
- View and export usage/billing history
- Compare current and previous year usage
- Link multiple accounts
- Manage payment plans
- Receive outage notifications

## What do users think of Southwest Gas?

Overall sentiment: negative

**Pros**

- ⚡ Easiness of payment
- 📊 Convenient app
- 🚀 Clean and easy to navigate app
- 🔒 Two Factor Identication

**Cons**

- 💰 Fees
- 🐛 Notification Bug Won't Clear
- 🔍 Confusing payment options
- 🤯 Archaic
- 🤖 Stuck in a loop
- 🤔 No way to delete multiple notifications
- 📄 Automatically trying to enable paperless billing
- 🤯 Billing info is inconsistent
- 🐛 Can't remove notification
- 🔒 Impossible to log in after update

**Commonly reported bugs**

- Payment amount keeps getting changed
- Autopay not working properly
- Login and account management issues after app updates

**Most requested features**

- Allow credit card payments without fees
- Improve payment flow and visibility of terms/agreement
- Add ability to see usage/balance mid-billing cycle
- Improve account management features (delete bank accounts, etc.)
- Fix notification bug and make it easier to clear

## Recent user reviews (10 of 271)

All indexed reviews: https://appshunter.io/ios/app/southwest-gas/id1436732354/reviews.md

### 5/5 — Bill pay finna be a hassle

*2026-08-23, version 2.37*

Sum times bill pay finna be a hassle but dis app wuz make it real easy n stuff

### 5/5 — Making a payment is easy

*2026-08-20, version 2.37*

On my busy days this makes it quick and easy for paying my gas bill .

### 5/5 — Succinct!

*2026-08-20, version 2.37*

Straight and to the point. No bells and whistles, just business. Greatly appreciated.

### 1/5 — Scam Gas Co

*2026-08-18, version 2.37*

I recently moved so I shut my gas off at my old address. I then get a bill, I paid as I do every month. I figured that was my final bill and all is well. Then I receive a bill that says final bill but it’s after the date I moved out. So how can I owe a gas bill when I didn’t even live at the property. Turns out they didn’t go to shut the gas until after I moved and the bill is all for administration charges. So no bill for gas usage. They will extend your shut off so they can collect this BS administrative fees. Make sure when you move call a month in advance so you don’t get ripped off as I did. Forget about getting help with this their customer service it is as much of a joke as the company itself.

### 5/5 — Gas

*2026-08-16, version 2.37*

Gas is great

### 1/5 — App sucks

*2026-08-15, version 2.37*

Your app doesn’t work

### 2/5 — Designed by committee?

*2026-08-15, version 2.37*

The UI was terrible ten years ago and hasn’t changed much since. Now it’s just inexcusable. Slow, error prone, and ugly.

### 5/5 — I love Southwest Gas

*2026-08-14, version 2.37*

The easiest way to pay ever!!! Thank you

### 5/5 — Simple

*2026-08-13, version 2.37*

Makes life easier TY

### 5/5 — Timesaver

*2026-08-07, version 2.37*

Easy to use. I can pay my bill quickly and be done!

## Frequently asked questions about Southwest Gas

### What can I do with the Southwest Gas app?

The app allows you to manage your gas account on the go. You can start, stop, or transfer service, view and export your gas usage and billing history, compare your usage to previous years, and manage payment plans like Automatic Payment Plan (APP) and Equal Payment Plan (EPP).

### How do I pay my bill through the app?

You can make quick and easy one-time payments by saving your debit or credit card information within the app. The app also supports managing your Automatic Payment Plan (APP) and Equal Payment Plan (EPP) for recurring payments.

### Is the Southwest Gas app free to use?

Yes, the Southwest Gas app is free to download and use. There are no charges associated with managing your account or accessing its features.

### Can I manage multiple accounts with this app?

Yes, you can link multiple accounts, including both residential and business accounts, within the app. This allows for consolidated management of all your Southwest Gas services.

### What if there's a gas outage?

The app provides outage notifications to keep you informed. You can also receive the latest restoration updates directly through the application, ensuring you're aware of any service disruptions.

## Version history (last 5 releases)

### 2.37 — 2026-07-17

This update includes bug fixes and a few small performance improvements.

### 2.36 — 2026-03-17

This update includes bug fixes and a few small performance improvements.

### 2.35 — 2025-11-25

This update includes bug fixes and a few small performance improvements.

### 2.34 — 2025-09-06

This update includes bug fixes and a few small performance improvements.

### 2.33 — 2025-04-29

This update includes bug fixes and a few small performance improvements.

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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
- [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284)
- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*