# Southwest Heritage CU — user reviews

> 14 indexed App Store user reviews of Southwest Heritage CU by SOUTHWEST HERITAGE CREDIT UNION INC, rated 4.84/5 from 1,228 ratings.

- Source: https://appshunter.io/ios/app/southwest-heritage-cu/id1435730554/reviews
- App overview in markdown: https://appshunter.io/ios/app/southwest-heritage-cu/id1435730554.md
- Rating breakdown: 5★ 1,072 · 4★ 53 · 3★ 22 · 2★ 7 · 1★ 20

## What do users think of Southwest Heritage CU?

Overall sentiment: negative

**Pros**

- 🚀 Easy to navigate
- 🚀 Fast turn around time
- 👍 Great when it works
- 👍 Excellent

**Cons**

- 🐛 Crashes and resets all the time
- 🐛 Unsupported URL
- 🐛 Won't let you check balance or anything
- 🐛 Deposits in reverse order causing fees

**Commonly reported bugs**

- App sometimes won't open without uninstalling and reinstalling
- Can't check account on a regular basis without deleting and re-downloading app

**Most requested features**

- Allow push notifications for card charges
- Show transaction locations

## Most critical reviews (10 lowest-rated)

### 1/5 — New update.

*2026-05-30, version 10.0.9*

The new update sucks so bad. Was it not tested before it was released? Signing in EVERY TIME I want to check my account is so inconvenient.

### 1/5 — Terrible Update

*2026-04-13, version 10.0.9*

The app was perfect. But like everything else, people just have to mess with stuff. The new app is not user friendly at all. Please go back to old style.

### 1/5 — Crash’s all the time when I need it most.

*2018-11-25, version 8.0.0*

Always says unsupported URL and will not let you check your balance or anything last about 3 hours till you can check it again.

### 1/5 — Unsupported URL

*2018-10-15, version 8.0.0*

Keeps saying unsupported URL and won’t let me login half the time. When it does, it loads forever. Another thing is it won’t tell me where the transactions occurred like what place I spent my money like the old one would say $100 bucks at Walmart or 20 bucks at stripes. Needs an update

### 1/5 — Fix issues

*2018-10-14, version 8.0.0*

Allow me to get push notifications every time my card is charged!!!

### 1/5 — Unreliable

*2018-10-14, version 8.0.0*

App sometimes gives “unsupported url”, needs more work!

### 1/5 — This app is terrible

*2018-10-09, version 8.0.0*

I hate this app and this new system! App sometimes won’t even open without uninstalling and reinstalling. Deposits have always been posted before withdrawals for years.... now they are in reverse order causing unnecessary fees.

### 2/5 — Problem

*2021-09-08, version 8.0.1*

This app has created a problem to where I can not check on a regular basis without having to delete and re download app. It’s become very annoying

### 3/5 — Great when it works

*2019-02-07, version 8.0.0*

Great when it works. Can’t depend on it, crashes and resets all the time.

### 4/5 — Fairly good!

*2018-10-03, version 8.0.0*

Only issue is I’m unable to get notifications for each charge to my account. Everything else is perfect!

## Most praised reviews (4 highest-rated)

### 5/5 — Love it!!

*2025-07-14, version 9.13.01*

Easy to navigate and fast turn around time while navigating. Love having this option with south west heritage

### 5/5 — Love this app but wish I could check my credit card transactions

*2021-06-10, version 8.0.1*

Love it

### 5/5 — Excellent

*2019-12-20, version 8.0.0*

Works great, no trouble at all, easy to check your account and easy to transfer money...

### 5/5 — I LOVE IT!!!

*2019-04-07, version 8.0.0*

I love this bank, it’s great!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*