# Space - Digital Banking — user reviews > 54 indexed App Store user reviews of Space by JSC TBC Bank, rated 4.90/5 from 10,177 ratings. - Source: https://appshunter.io/ios/app/space-digital-banking/id1334713643/reviews - App overview in markdown: https://appshunter.io/ios/app/space-digital-banking/id1334713643.md - Rating breakdown: 5★ 9,599 · 4★ 233 · 3★ 76 · 2★ 41 · 1★ 228 ## What do users think of Space? Overall sentiment: negative **Pros** - 🚀 Fast and easy to use - 👍 Great customer service - 💡 Innovative features like cash-back - 🎁 Excellent delivery service **Cons** - 🐛 Frequent crashes and technical issues - ⏱️ Slow transactions and updates - 🔕 Annoying promotional notifications - 💻 Difficult to use without frequent updates **Commonly reported bugs** - Transactions page not working properly - Issues with ID card and face recognition during registration - App stuck in different language after installation **Most requested features** - Add support for multiple currencies - Improve in-app settings to control notifications - Provide an English language option ## Newest reviews (16 of 54) ### 1/5 — SAYS 4 Languages… *2021-07-02, version 2.3.0* I really wanted to try this app! But even though it say it’s available in 4 LANGUAGES it is not!! Falsely advertised 🤬😒 ### 3/5 — last update *2021-06-24, version 2.3.0* new home screen is worse than last one ### 1/5 — Want to use *2021-05-22, version 1.8.4* Every time I try to use this app it’s in a different t language ### 2/5 — In LOVE *2021-04-24, version 1.8.4* I absolutely love this bank. literally the most comfortable bank in Georgia so far. I just wish they had currencies other than GEL, that's the only thing that keeps my main finances in the other Bank. **Developer response:** Hello from Space! 🚀 We are working on it and hope that soon you'll be able to enjoy fully with our application 🙂 ### 1/5 — English *2021-03-24, version 1.8.3* I would be able to use if I can read it English which is what I speak. ### 1/5 — App *2021-03-22, version 1.8.2* The language is messed up right now please fix ### 1/5 — Total fixer-upper *2021-02-12, version 1.8.2* When you look at the app in the App Store it looks great, and then when you download it and open the application it’s in a totally different language with no choice of changing the langue to English. Highly frustrated about this. ### 1/5 — Not in English!! *2021-02-11, version 1.8.2* I can’t do anything with this app because it is another language. I don’t know how to switch it to English, even tried to go through the Help option but that isn’t English either. Never had an app do this to me before. It’s crazy. Very disappointed. **Developer response:** Hello from Space! We are sorry but currently our app is only available in Georgian and for citizens of Georgia. But we are working on it and hope that soon you'll be able to enjoy our digital banking service in English🙂 ### 1/5 — Wish I knew... *2020-12-30, version 1.8.0* This is not an app for US dollar banking. After downloading I realized it is in the Georgian language and I couldn’t translate. Please indicate this in the advertising at the top of your sellers page. Very misleading and now I can’t get it off my phone! Not good. ### 3/5 — Confused *2020-12-04, version 1.7.9* I wanted to try space and see how I liked it. I’ve had sooo many apps that helped me budget and have an account with. But i hated how I had to do much updates, and lose my log in. Canceled my accounts and closed 80 percent of my banks. I wanted something that will work, stay on top, easy to use, and have an account to have my direct deposits come through and ACTUALLY KEEP MY ACCOUNT!!! but... it’s in Georgian... how do I change settings to English? I’m in the USA and would LOOOOVE to try this app. I’ve had so many tell me is amazing and they adore using it!!! if I can change it to English I was TOTALLY TRY IT!!!! WILL UPDATE! **Developer response:** Hello from Space! We are sorry but currently our app is only available in Georgian and for citizens of Georgia. But we are working on it and hope that soon you'll be able to enjoy our digital banking service in English🙂 ### 1/5 — Confused 🤔 *2020-10-01, version 1.7.6* I download and opened the app only to find it on another language with someone else’s info on an account with my name. Please fix this ASAP. ### 1/5 — Advertise in English but app only in Georgian *2020-07-04, version 1.7.6* Weirdest thing to advertise the app in English yet the app is only available in Georgian which might as well be alien for all intents and purposes. Perplexing as to why they even available in the App Store. ### 1/5 — Language *2020-06-18, version 1.7.6* I understand apps take a second to develop but why only make this a one language app? I’ve had plenty of apps from the day of launch till now and they all featured multi language. This app seemed very hopeful but I can’t use it. **Developer response:** Hello from Space! We are sorry but currently our app is only available in Georgian and for citizens of Georgia. But we are working on it and hope that soon you'll be able to enjoy our digital banking service in English🙂 ### 1/5 — Downloads in the wrong language *2020-06-02, version 1.7.6* I can’t read anything. How am I to set up an account. ### 1/5 — Scam *2020-05-17, version 1.7.6* So you advertise the app in English but when we download it it’s in a completely different language.. Very disappointed. ### 1/5 — Different language *2020-05-03, version 1.7.6* Why are all the reviews in English leading me on but the app is a completely different language? ## Most critical reviews (10 lowest-rated) ### 1/5 — Annoying Promotional notifications *2023-11-04* the app keeps sending me annoying promotional notifications that I don’t want to see. This is against the Apple guidelines which state that apps must get explicit permission before sending any promotional notification and must provide an in-app settings screen that lets people change their choice. This app has no way to disable promotional notifications, so I have to turn off ALL notifications from it, which is very frustrating. Do better. ### 1/5 — Transactions page isn’t working *2023-06-21* It is almost impossible to open transactions page and god forbid if you decide to filter it, app might crash :) ### 1/5 — Overall experience *2023-03-06* The app itself and the idea is not bad but the way app works is killing me, you have to wait for a light year to do any operation, which is annoying and costs of lot of time and nerves **Developer response:** Sandro, Hello from Space ! 🚀 Sorry for the inconvenience, our team is working to make the app faster. ### 1/5 — Frustrating experience *2022-12-31, version 2.14.0* I had an unpleasant experience with the app and was restricted from continuing after a few unsuccessful attempts to register. 1. license agreement text was loading for a long time, and I had to wait for it to load before I could continue. 2. ID card recognition was extremely difficult, I had to try multiple times before it was recognized. 3. Face verification: After the ID card was recognized, I was asked to take a picture of my face. after a certain number of unsuccessful attempts, the app prevented me to continue until the next day. Tried with the different phones, lighting/angles/distances, and different facial expressions, but I was not able to complete the registration process. These types of problems can be frustrating and inconvenient, especially if the app is advertised to provide quick and easy access to money. **Developer response:** hello from Space! 🚀 We are sorry, if there was any misunderstanding 🙁 Please, call us 032 2 711 711 and we will try to help ### 1/5 — technical issues *2022-11-18, version 2.13.3* you cant even change your number or register normally, operators cant help you too many technical issues and bugs. ### 1/5 — Updates, updates, updates.. *2022-07-29, version 2.10.2* The application cannot be used without weekly updates. In an important situation, when you have very little time and you need to use your mobile banking app, you can't do anything 😒 **Developer response:** Hello from Space! 🚀 Updates occur approximately once every 1-2 months .Updates are required for the application to work properly. We are very sorry for the inconvenience. ### 1/5 — Don't suggest *2022-06-24, version 2.9.1* Don't recommended this bank and TBC Bank they are same. Closing accounts without explanation and only answer from there side is that they can do it❗️ ### 1/5 — Constantly getting worse *2022-02-06, version 2.7.3* Every month starts with new problems. Have you fixed iOS 12 issues so far? It started with non working transfers, and now application would not start at all. I would be ashamed if I were you. :( **Developer response:** მოგესალმებით სფეისიდან! 🚀 თუ შეგიძლია რომ მოგვწერო მესენჯერში ან დაგვირეკო 032 2 711 711 ზე, უფრო კონკრეტულად გვითხრა უკმაყოფილების მიზეზი და ვეცდებით გავითვალისწინოთ ### 1/5 — Can’t use *2021-10-06, version 2.5.1* I loaded it up and it’s all squigglys looks like a good app but just can’t understand it ### 1/5 — Don’t understand so cant use *2021-07-23, version 2.3.1* i wanted to download space to see if it was good to use and if i liked the set up, one issue is its in a completely different language that even google translate doesnt understand, and it says in the app store that there is english language, but if theres a way to change that i dont know how to because i cant even understand the language. i csnt even sign up or ‘get started’. **Developer response:** Hello from Space! We are sorry but currently our app is only available in Georgian and for citizens of Georgia. But we are working on it and hope that soon you'll be able to enjoy our digital banking service in English🙂 ## Most praised reviews (10 highest-rated) ### 5/5 — Refresh *2023-07-26* Only thing I don’t like is when you have purchased something, amount of money is not refreshing automatically and it shows that amount you hade before purchase. **Developer response:** Hello from Space! 🚀 Thank you for your review, Our developers are working on it and we will fix it as soon as possible. 🙂 ### 5/5 — My favorite mobile bank *2021-07-03, version 2.3.0* I've been using space for more than 2 years already and I LOVE it. The only thing I would add is different currencies but they told me they're already working on it, so I'm waiting patiently ✨ ### 5/5 — On point *2020-09-30, version 1.7.6* Everything is perfect,only,add withdrawal with QR or anything...(withdrawal without a card) ### 5/5 — My app is stuck in another language!!! *2020-07-21, version 1.7.6* Help please! My app is stuck in Georgian and I don’t know how to switch it 😅 does anyone know what to do?!?! Please! **Developer response:** Hello from Space! We are sorry but currently our app is only available in Georgian and for citizens of Georgia. But we are working on it and hope that soon you'll be able to enjoy our digital banking service in English🙂 ### 5/5 — Space *2020-03-21, version 1.7.5* Space is the best online bank app. Thank you ♥️ ### 5/5 — Translation? *2020-02-06, version 1.7.3* Have this in english? ### 5/5 — Can’t read language to use app *2019-11-08, version 1.6.7* Can’t use what I can’t understand. Help me ASAP **Developer response:** Hello, currently app only supports Georgian language. ### 5/5 — Fast and easy 🙌🏼 *2019-11-04, version 1.6.7* Adore Space !! Fast and easy to pay🙌🏼 Always supportive operators and Service group 🎁❣️ cash-back is the most coolest thing ever 😻 I’m using Space more than 6 month and I’m obsessed!!’ 🎊❣️ Oh and amazing and creative delivery service and uniforms 😻 Thank you so much !! 🙌🏼💜 ### 5/5 — Great app! *2019-09-15, version 1.6.1* This app is very helpful for everyday life ### 5/5 — Feedback *2019-09-10, version 1.6.0* Zaal is very helpful and positive operator. I’m crazy on your customer service. Super 5* --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*