# Spaces: Creative workspaces — user reviews

> 67 indexed App Store user reviews of Spaces by Pathway IP II GmbH, rated 3.36/5 from 118 ratings.

- Source: https://appshunter.io/ios/app/spaces-creative-workspaces/id1264571107/reviews
- App overview in markdown: https://appshunter.io/ios/app/spaces-creative-workspaces/id1264571107.md
- Rating breakdown: 5★ 61 · 4★ 5 · 3★ 5 · 2★ 10 · 1★ 37

## Newest reviews (17 of 67)

### 2/5 — Soporte pesimo

*2026-02-11, version 26.01.01*

Si lo puedes evitar, háganlo. Es un enganche para más cobros

### 2/5 — Auth code is too far

*2025-11-19, version 25.10.0*

The only function I use in the app is to connect to wifi and for this you need Authentication Code which very hard to reach. Go to Access tab, scroll the horizontal tabs in top and the last one is what you need.

### 1/5 — Disappointing Experience – Unreliable App & Rigid Policies

*2025-06-05*

The app has serious flaws when booking coworking spaces. It allowed me to make a duplicate reservation with no warnings, and I was charged over $60 with no flexibility or refund—even after canceling within minutes. Be aware: extra charges can happen easily, and their policies offer no grace or support.

The Spaces membership terms and contracts are confusing when signing up, and the customer service team is unhelpful and unwilling to make exceptions—even for loyal members. I’ve used WeWork for years and regret switching. At least they’re more transparent, flexible, and supportive.

Also, many coworking rooms feel more like backrooms—small, windowless, and uninspiring. Honestly, you’re better off working from a coffee shop.

I don’t recommend the app or the Spaces company as a whole.

### 1/5 — Waste of SPACE

*2025-05-16*

just like the rest of the organization, this app is too complicated to be helpful

**Developer response:** We're sorry to hear you found the app complicated. We're constantly working to simplify the experience and appreciate your feedback.

### 1/5 — Can’t book office space

*2025-01-19, version 24.11.0*

Since update in December can’t use app to book office space. Have to login into web app for this activity. Please fix this asap!!

### 2/5 — Pas la possibilité d’ajouter un pass sur l’application Wallet

*2025-01-07*

Contrairement à beaucoup d’autre espace de co working, il est impossible ici de mettre son pass sur l’application wallet de l’iPhone. Vraiment très dommage

**Developer response:** Thanks for your feedback! We understand that a Wallet pass would be convenient. We'll share this with our team for future improvements.

### 1/5 — Horrible app

*2024-12-12, version 24.11.0*

It’s taking 20min just to login because the app keeps erroring and restarting the process. 

Waste of time.

### 1/5 — Does not work on phone

*2024-12-04, version 24.10.0*

Tried so many times it just does not work

### 1/5 — Very bad

*2024-12-02, version 24.10.0*

Incredible come continuino a peggiorarla, release dopo release, complimenti 👏

### 1/5 — Annoying

*2024-11-12*

Loads of bugs.  Never remembers my details and always loads of issues when it sends me the code , first by text and then an email which you have to wait for ever until it arrives.  Just what you need when you’re trying to open a door it get a WiFi code

**Developer response:** We're sorry for these login issues. We're actively working to improve stability and speed up code delivery for a smoother experience!

### 1/5 — Parou de funcionar do nada

*2024-10-29*

Tinha meu login funcionando normalmente, simplesmente me desligou da última atualização, tento colocar meu email cadastrado, não recebe o código e não consigo logar no Wi-Fi do SPACE…está difícil viu…

### 2/5 — Buggy app

*2024-10-22, version 24.09.02*

Slow to load Bluetooth options, secure link for login is sent so slowly that it shouldn’t even be the default option to login

### 1/5 — 非常糟糕的體驗

*2024-10-21, version 24.09.02*

我沒有見過一個app寫成這樣的
要認證使用email認證
然後打開email認證卻說要使用同一個網頁
他原本就是一個app是怎麼使用在同一個網頁可以告訴我嗎 
還是說我應該學會通靈

### 1/5 — Crashy mccrash face

*2024-09-18, version 24.08.0*

Constantly crashing

### 1/5 — iPad横で使えるように希望

*2024-06-19*

タイトルの通り、横にして使えるようにしてほしい！以上

**Developer response:** We understand and appreciate your feedback on landscape mode. We're always working to improve and will share this with our team!

### 1/5 — Horrible

*2024-04-15, version 24.03.0*

The app constantly signs me out and today it didn’t let me sign in at all. No matter how many times I restarted my phone or reinstalled the app, I couldn’t unlock the door to get access to the office we pay for. This is a huge accessibility issue.

### 1/5 — THIS COMPANY IS A SCAM

*2024-02-01*

This app keeps adding a new membership I have to cancel every month when originally I called them to make sure I only got charged for one month. This is a total bait and switch operation. I have been fighting with them for over a month trying to get a refund for the second month I didn’t use or want and this morning I woke up to another invoice and charge even though I cancelled my membership. I go in the app and there’s a whole other membership added that I had to cancel, so one for each month so far. Is this going to continue happening every month?? I don’t understand. I work in tech, I am not dumb. I literally just designed an app for the App Store, this is not user error. It won’t let me delete my credit card without adding another one. I don’t know what to do their customer service is useless.

## Most critical reviews (10 lowest-rated)

### 1/5 — Quite an awful app

*2026-07-15*

Horribly buggy for what should be a simple experience

### 1/5 — Door unlock is a buggy mess

*2026-07-14*

Opening the doors with the app worked flawlessly before the redesign/update. Now it works only one out of 5 or 6 attempts where you need to restart the app and perform a vodoo dance to get this thing to unlock the door. It‘s for all colleagues at my company. Instead of adding a useless AI chatbot consider building a reliable app that can perform the main tasks you need from such an app, like opening the door.

### 1/5 — Clowns

*2026-02-09*

Filled out the form and they called me and were disappointed when I only asked for a day pass. They put me on hold and then hung up… lol. I’ll just go work at Starbucks.

**Developer response:** We apologize for this frustrating experience. That's definitely not the service we aim for. We're looking into it to prevent this from happening again.

### 1/5 — 暐順六樓服務之差

*2025-12-17, version 25.12.10*

新竹暐順6樓服務態度很差，櫃檯小姐都在聊天，整層都是他們的笑聲，聲音有如魔音傳腦般，非常吵。中間休息2小時，如有有事找他們，還會被白眼，上班常常遲到，造成租客非常不便，包裹簽收態度不佳，往往都是東西擺著就走人，簽收單一秒都不願意等，還要租客拿回去櫃檯給她們。 該補貨的常常沒有。（如設膠帶台，沒膠帶，設釘書機，沒釘書針，反應竟然回覆買不到）
要不是常常需要坐高鐵，真的不需要委屈在這邊受氣。
櫃檯形同虛設。

### 1/5 — Poor UX

*2025-12-01*

Very poor UX and design

**Developer response:** We're sorry to hear this. Your feedback on UX/design is valuable, and we're actively working on improvements. Thanks for letting us know!

### 1/5 — SCAM

*2025-11-08*

Horrible app. Horrible company. Total scam. Signed up for a month to month service. Cancelled after the second month. Then they said I signed up for a two year commitment and I’ll be taken to collections or court if I don’t pay monthly. Then the app never works. Customer service is non-existent. Avoid like the plague.

**Developer response:** We're concerned by your experience. This is not our standard. Please contact our support team at Client Support so we can investigate and resolve this.

### 1/5 — 欠錢不還有問題的公司！

*2025-10-23, version 25.09.10*

這間公司內部有很多問題，遇到事情非常難解決，一個問題要溝通非常久，工作人員和客服只會官方回應不會幫你解決問題
退租兩年後還沒收到押金退還，而且系統直接把案子關閉，導致無法用郵件溝通

### 1/5 — Annoying

*2025-10-01*

Lots of codes just to get on WiFi. Every time it updates it forgets all the login details so need to go through all the login steps. It can be much easier to use.

**Developer response:** We're sorry to hear this is annoying and thank you for your feedback! We're constantly working on improvements & will share your suggestion.

### 1/5 — this doesn’t work

*2025-07-23, version 25.06.01*

they keep emailing be bills though i didn’t ever got to use them

### 1/5 — App wont load

*2025-07-11*

I updated the app recently and it doesn't go past the first screen. Please fix this.

**Developer response:** We're sorry to hear you're experiencing loading issues. Please update to our latest version or reach out to support so we can help!

## Most praised reviews (10 highest-rated)

### 5/5 — Top app

*2020-04-30, version 20.2.0*

Zeer tevreden.

### 4/5 — Cannot log in

*2024-10-31*

After the update I cannot log in, the confirmation email is not arriving. If I try to register as a new account, the mail comes. Please fix this 🥲

**Developer response:** We're sorry to hear about your login issue after the update! We are actively investigating this and appreciate you flagging it. Thanks for your patience.

### 4/5 — Can you add Apple Pay

*2023-03-09*

If you could update the payment options, add Apple Pay or save payment method will make it easier to use and make bookings faster.

### 4/5 — Apple Watch app to unlock doors for 5 stars

*2021-11-11, version 21.09.0*

Good app, if you also release the OSWatch app with the “unlock door” feature then it will be perfect.

### 4/5 — Will update to 5/5 when it’s updated for iPhone XS

*2019-03-19*

Yesirrrr

### 3/5 — Can’t use door access

*2025-09-16, version 25.08.0*

Can someone pls check and ensure that the door access works on the app pls (it’s been on-going on and off for ages 🙏🏻)

### 3/5 — App works okay

*2024-02-06, version 24.01.02*

App works okay, could clean up the UI so the code to connect to the internet was easier to find.

Also, the virtual key never works so dont ever plan on using that

### 3/5 — When will it be available on Apple Watch?

*2023-03-13, version 23.01.01*

When will it be available on Apple Watch?

### 3/5 — Currently not working

*2020-06-23*

Could be a good app, but currently each request (even the login) results in a “unacceptable content-type text/html” error

### 3/5 — Average

*2020-03-03*

The app is ok, but not great. When you book a meeting room, it doesn’t show the room number in your reservation. You have to either search through to find it or ask one of the staff members.  Also, the user experience needs to improve.  It isn’t easy when selecting specific date and time and duration due to the layout of the page.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*