# SPAN Home — user reviews > 45 indexed App Store user reviews of SPAN Home by Span.io, Inc, rated 3.70/5 from 96 ratings. - Source: https://appshunter.io/ios/app/span-home/id1501617838/reviews - App overview in markdown: https://appshunter.io/ios/app/span-home/id1501617838.md - Rating breakdown: 5★ 53 · 4★ 5 · 3★ 9 · 2★ 14 · 1★ 15 ## Newest reviews (17 of 45) ### 2/5 — Cool App But Buggy *2026-05-27* The last version 3.18 has been freezing a lot on my iPad Pro. It will work for a minute or so, and then it would lock up which would require the app to be forced closed. Since multiple products are connected to some circuits, it is also not accurate in showing electricity usage. This is true despite me listing every device on each circuit. ### 3/5 — The Most Important Control is Hidden *2026-04-06* The control titled “Custom Priority Order” in the PowerUp feature is hidden at the bottom of the page that you get to by clicking on “How It Works” in the PowerUp page. This control is the main reason I bought a Span Panel, and yet the app developers have hidden it in a place that’s hard to find rather than putting it where it should be, in the main PowerUp page. In addition, the graphic on the main PowerUp page is unclear and is not explained anywhere that I can find. To me, this feels like Span wants to use the PowerUp feature to sell the product, but doesn’t want the customer to actually find the control and use it. Update: my panel now reports that I have not used any energy yesterday or today. Clearly false. If this is representative, it seems it’s not very reliable. ### 2/5 — No features pr updates in years *2026-01-06, version 3.10.0* No features or updates in years, original panels dont even get new interface. Monitors less than a $200 sense ### 3/5 — Time of Day Plans needs Work *2025-12-19* I have a time of day plan that provides truly free nights (at the cost of higher rates during day), but the app refuses to acknowledge that my Off Peak cost is $0.00/Kwh. Please fix. Warn a user that $0.00/Kwh may be wrong, but don’t block them from using that value, as some of us DO have that as the cost at certain times of the day. (Tesla’s powerwall accepted $0.00/Kwh as a cost for off-peak… deep state.) ### 2/5 — Crickets from help desk *2025-12-18* The app loses connectivity with my batteries so frequently I have given up trying to rely on it as a way to keep track of anything related to my solar array. The promise of the span product is great, but the reality is sadly and predictably nothing close to the mark. This is especially troubling after an outage and only portions of the 240v circuitry come back online in a way that can only be remedied by the support team. Troubling turns into outright anxiety when the batteries go offline and many (4+ and counting) attempts to get help go unacknowledged. Now I need to contact my installer to learn how to manage this system without input from the span panel's backbone tech. Messy. ### 2/5 — Not great for the best customers *2025-11-14* I have two span panels a 32 and a 48 that are linked together. The app does not support this integration though and I actually need totally separate accounts and logins to see the two panels, and they do not accurate together. This is very inconvenient and disappointing given wha I’ve spent to have these panels on a brand new install. If they can add this feature my rating would definitely change! ### 2/5 — Unreliable app *2025-11-04, version 3.6.0* Setup was a pain, and now the app is in a cycle of constant loading — can’t get past the loading screen! ### 3/5 — Limited Usefulness in Older Homes and Some Poor App Design *2025-08-30* The Span App has some interesting information if the circuits in your house are all perfectly associated with you breakers - and that is not usually the case in an older home. In that case expect a significant project of mapping circuits to make the information useful. Not the fault of Span, but without it the usefulness is greatly diminished. For some reason Span makes changing the password a bizarre experience where the current password cannot be displayed, copy and paste are not allowed, and oftentimes the password doesn’t “take”. Rarely have had issues with any other apps. ### 1/5 — Still Not a Dependable Home Automation App *2025-03-23* Have been running this app with solar panels and backup batteries for over two years. If you're expecting continuous, up-to-date monitoring of your system, forget it. App bombs or just quits 2-3 times daily and many times displays data that is hours old. If it's designed as a "check-in a few times a day" app, they should say so. Also, inexplicably, it recently deleted my entire panel backup instructions for grid outages. And, while it says it fully integrates and supports my battery vendor, it reliably reports a 4 kWh difference with the actual battery charge level. You would think a technology advanced product like Span would be supported with a sound, high quality app. Not so at all. ### 3/5 — Forgotten? *2025-03-12, version 2.17.1* No new features, no updates, no basic voltage readouts which help diagnose grid issues / neutral issues ### 1/5 — Terrible on iPad *2024-12-05, version 2.17.1* App does not feature native iPad support. This is inexcusable today. Not only is it a small, terrible looking app on an iPad; but it doesn’t support features like split screen, hover screen, etc. I’d have Tesla Powerwalls with the Span circuit box. I’d like to have both apps open, side by side, but I cannot. Or open with something like NetZero or other reporting apps. Nope. Just a small, iPhone app on a large tablet. Please make more of an effort, Span.IO. This taints an otherwise solid product. ### 4/5 — Needs better smart home integration *2024-11-24* Good app, love my panel. Needs more smart home integration including Apple HomeKit and automation. ### 1/5 — Lacking *2024-10-21* Span had a good idea, but I failed to invest in making their app more usable. The multi panel experience is terrible. The concept of areas falls flat on its face as you can only assign circuits in the primary panel to an area. Please invest more in keeping this up to and working with existing panel installations. ### 3/5 — Pretty good concept, not the best execution *2024-03-26* Something as simple as renaming circuits seems to be broken. Tech support offered to type in the name of those circuits for me. Another strange issue is that you only are allowed a certain number of characters for a given circuit. This makes sense, but if I have multiple rooms with multiple devices on the same circuit, I want to put them in to the name. It’s crazy you have to click on the existing name of the circuit, and then use your finger to, scroll around in the text field before you can make changes. There is no pop-up window that allows you to see the entire description of the circuit as you name it, so inevitably you make mistakes. As echoed by some other reviewers, it appears some of the data reported by the SPAN is substantially delayed, by hours. Other information, appears to be immediate, or perhaps every two or three seconds updated there is no way in the app to see what the frequency of updates will be forgiven pieces of data. This is inevitably going to be required when a public API is published. Doing automations in Home Assistant based on information from the SPAN is essential. ### 4/5 — Great App, please make desktop dashboard! *2024-03-25* The mobile app is great, no complaints. Really like the data and feature set. The only suggestions for improvement are: 1.) Make a desktop dashboard available via the web or web app to keep tabs on energy on a bigger screen. 2.) Create a smaller SPAN sub-panel in order to track data/power usage on separate buildings such as a shop or ADU that only has a few breakers needing monitored. A full size span would be overkill for a few breakers. Even something modular that can be added to specific sub panel breakers would be better than nothing. Thank you SPAN team! ### 1/5 — App is slow *2023-08-26, version 2.10.0* Take 5 seconds for things to load. ### 1/5 — App is so sluggish and chunky *2023-07-18* You tap on a button and take 5 seconds to load. Other users complaining about similar issues. Please fix this. ## Most critical reviews (10 lowest-rated) ### 1/5 — App and hardware are junk *2026-06-04, version 3.18.0* Ive had the span panel for almost 2 years now. I’ve had priority circuits go off when power events happen, engaged with support which proved worthless and the span app is complete garbage. Just buy a regular electrical panel and monitor it some other way. ### 1/5 — Missing fundamental features *2026-05-03* I have two span panels, but due to the models of them the app does not integrate both of them. Therefore I have to have separate sign ins for each panel, log off/login when I want to view each respective panel, and there are no integrated insights. This is fundamental flaw for me impacting their better customer. I will re review once this issue is resolved. ### 1/5 — Fix this, please *2026-04-29, version 3.17.0* Since this latest app update in 4/2026 every time I open the app, it launches a web browser to an advert for “ SPAN edge, intelligent service point” way to piss off your paying customers. ### 1/5 — Lag and delayed *2026-02-20, version 3.12.0* This app is an embarrassment for a company claiming to provide offer a smart electrical panel. Often the data is wrong, fails to load and stalls. ### 1/5 — Not good *2025-12-06* App solar production figures are not reliable. Span app shows solar production in the middle of the night. When I get a power outage the system does not function as intended. I loose power to breaker that should always stay on. The hours and minutes estimated on my battery during a power outage are ALWAYS incorrect by a lot. The customer service is horrible. It’s mostly email based and they take forever to answer back. I’ve yet had a single issue taken care of by span. Save your money and wait for a better system from a better company that has a better app. ### 1/5 — No Powerwall 2 Support *2025-10-27, version 3.6.0* New SPAN 48 Panel suffers from bad firmware issues so data is unreliable. No powerwall 2 support for it either. Internet is required to control circuits even on local network. Responsiveness turning breakers on and off is hokey at best. Takes several tries when switching things on and off. My biggest issue is the lack of powerwall 2 support though. ### 1/5 — Actually being updated? *2025-09-24, version 3.4.0* When are you gonna fix the ‘areas’ feature for multi panel set ups? ### 1/5 — Constant Reporting Problems *2025-09-15* SPAN 48 does not support Powerwall 2, so only circuit monitoring. Without Powerwall 2 support, there is no solar or battery information provided. Unfortunately circuit monitoring is always breaking, but no clarity as to why. Keep opening support requests. Works temporarily but stops reporting after awhile. SPAN panel is hardwired to Ethernet so no reason for it to lose internet connectivity. Finally the crappiest thing I find with the panel is that it doesn’t function offline. I cannot control it from within my local network. So the app as is, is pretty lame. Would not recommend anyone get SPAN panel. Loved the idea, but highly disappointed. ### 1/5 — Buyer beware! Not compatible *2025-08-28* You will need two separate logins if you have different panels. Some of their new panels and not compatible with some of their other new panels. You will need to have two totally separate emails and logins. Not worth it. ### 1/5 — App says panel is offline when it’s not *2025-07-17, version 2.30.0* Title says it all. App won’t work and won’t read any settings. I can access the panel from my laptop, so it is online. ## Most praised reviews (10 highest-rated) ### 5/5 — Panel switching ….. *2024-08-15, version 2.16.0* Hello, I have two panels and it would be great to be able to toggle (swipe right or left?) to switch which panel the user views. ### 5/5 — Love the SPAN IO *2023-09-28* I have had SPAN for about 7 months now and I love it. The app is instant in its updates of what is happening. I have it matched wit my Tesla Powerwalls, so it is a beautiful to have it shed loads during a power outage to save the Powerwalls. I have also used the info to understand what circuits are consuming power that I never thought about before, which led me to saving real money. ### 5/5 — Great app with v cool energy insights *2023-06-23* Love span’s energy usage data. It updates almost instantly and I’ve never had this much info about my home. It’s pretty incredible. I’ve actually spotted a few ways to reduce my energy and it’s saving me quite a bit on my bills. Only thing is that the app crashes and take a while to launch. ### 5/5 — Flawless execution, truly *2023-01-29, version 2.6.0* Love our Span.io system. We installed at same time as Tesla solar panels, and very pleased. The ability to drill down on energy utilization allowed us to calibrate our solar system. Ultimately, because of the Span.io, we are installing a geothermal system when this app demonstrated we were using 60% of resources on HVAC. The panel and the app have changed the way we live. ### 5/5 — Best home upgrade *2022-09-09, version 2.3.3* It pairs so well with Tesla gateway. Instance AI Capability for home smartness ### 5/5 — I know my home like never before *2021-07-22* This is a product that delivers: understand how you use electricity, save energy (and money), and help grow a smart grid for the 21st century. I’ll never go back to a non-smart panel again. ### 5/5 — Complete control *2021-07-21* Beautiful new interface. A ton of info on real time and cumulative energy usage. Also shows what sources my energy is coming from (including what is powering the grid!). Full control over my home loads, including large ones like my water heater. I’m ready to add more solar and battery storage now! ### 5/5 — Looks great and operates intuitively *2021-07-21* I am impressed with the smooth navigation and futuristic color scheme. Having total control over the home’s energy is a dream come true and the added context around grid energy sources and PV production is a massive bonus on top. ### 5/5 — Killer App *2021-03-02, version 1.5.18* SPAN is the Killer App for the Smart Home - setting the standard. ### 4/5 — Need to force quit *2026-03-28, version 3.15.0* The app works well, but I often have to swipe to force close it to get it to work. If I don’t, it just shows the elements with no flows. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*