# Spandana — Spandana

> Government platform for citizens to register and track public grievances. (iPhone/iPad app by Real Time Governance Society (RTGS).)

- Source: https://appshunter.io/ios/app/spandana/id1542312167 (this page in markdown: same URL + `.md`)
- Developer: [Real Time Governance Society (RTGS)](https://appshunter.io/developer/1441935082)
- Category: Productivity, Social Networking
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 11.0 · 66 MB
- Languages: American English
- Released: 2020-12-02
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/spandana/id1542312167/reviews.md

## What is Spandana?

Spandana is a public grievance redressal platform, an initiative of Government of Andhra Pradesh, for the citizens of Andhra Pradesh. The grievances can be registered from various sources viz. GSWS, 1902 Call Centre, Mobile App, Web Application, Collectorate grievance day (Spandana Monday).

Once grievance has been registered, Your SPANDANA Request Number (YSR#) will be generated and citizens can track the status of their grievance with the help of the YSR#. The grievance will be addressed by the competent authority within the defined time.

If the citizen is not happy with the redressal of a grievance, citizen can Re-Open the grievance by calling 1902 or by visiting Grama/Ward Sachivalayam or using Spandana portal (https://www.spandana.ap.gov.in/) or using Spandana mobile app.

Spandana portal is intended for registering the grievances only. There is no provision to register the Service Requests in Spandana, all service requests must be registered through Grama/Ward Sachivalayam only.

Spandana grievance redressal process:

1. Grievance can be registered from multiple sources and a unique “ YSR# ” (Your Spandana Request Number) will be generated for each grievance

2. Grievance will be assigned to the respective redressal officer

3. Redressal officer performs the necessary enquiry, action and redresses the grievance

4. Citizen can “reopen” the grievance if not satisfied with the resolution and the same will be assigned to the higher authorities to address the issue

## Key features

- Register public grievances
- Track grievance status with YSR#
- Re-open unresolved grievances
- Multiple registration sources
- Grievance assigned to competent authority


## Frequently asked questions about Spandana

### How do I register a grievance on Spandana?

You can register a grievance through various sources including the mobile app, web application, GSWS, or the 1902 Call Centre. A unique YSR# will be generated for each registered grievance.

### Can I track the status of my grievance on Spandana?

Yes, once your grievance is registered, you will receive a unique YSR# (Your SPANDANA Request Number). You can use this number to track the status of your grievance.

### What happens if I am not satisfied with the grievance redressal on Spandana?

If you are not happy with the resolution, you can re-open the grievance by calling 1902, visiting a Grama/Ward Sachivalayam, or using the Spandana portal or mobile app.

### Can I register service requests through Spandana?

No, the Spandana portal is intended solely for registering grievances. All service requests must be registered through the Grama/Ward Sachivalayam.

### What is the update frequency for Spandana?

The latest version of Spandana is 1.5.2, last updated on February 9, 2021. Further update frequency information is not provided.

### What devices does Spandana support?

Spandana is available for iPhone, iPad, and iPod devices.

### What is the age rating for Spandana?

Spandana has an age rating of 4+.

### What is the user sentiment for Spandana based on ratings?

Spandana has a rating of 1.0 stars from 1 rating, indicating a very low user satisfaction based on available data.

## Version history (last 5 releases)

### 1.5.2 — 2021-02-09

Aadhar related user consent is added.

### 1.5.1 — 2020-12-31

Reopen option has been given for the redressed grievances in the dashboard

### 1.5 — 2020-12-29

Reopen option has been given for the redressed grievances in the dashboard

### 1.4.1 — 2020-12-22

Minor Bugs fixed

### 1.4 — 2020-12-20

Minor bugs fixed

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## More apps by Real Time Governance Society (RTGS)

- [AP AWARE](https://appshunter.io/ios/app/ap-aware/id6756421121)

All apps by Real Time Governance Society (RTGS): https://appshunter.io/developer/1441935082

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*