# SpareBank 1 Mobilbank — user reviews

> 33 indexed App Store user reviews of SpareBank 1 Mobilbank by Sparebank 1 Utvikling DA, rated 4.70/5 from 1,129 ratings.

- Source: https://appshunter.io/ios/app/sparebank-1-mobilbank/id463742159/reviews
- App overview in markdown: https://appshunter.io/ios/app/sparebank-1-mobilbank/id463742159.md
- Rating breakdown: 5★ 932 · 4★ 125 · 3★ 29 · 2★ 12 · 1★ 31

## What do users think of SpareBank 1 Mobilbank?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 👍 Good GUI
- 👍 Very nice bank
- 👍 Helpful and understandable app

**Cons**

- 🐛 Crashes and freezes
- 🐛 Buggy app
- 🐛 Logout issues
- 🔍 Lack of transaction search
- 🌐 Limited English support

**Commonly reported bugs**

- App crashes on iOS 14.x
- Login issues with incorrect data error
- Widget not updating properly

**Most requested features**

- Advanced transaction search
- English language option
- Balance reservation display

## Newest reviews (11 of 33)

### 2/5 — Karlis

*2023-02-03, version 8.9.15*

I dont know other banks in Norway but this is technological nightmare. Just a few things:
Bank has named my first and main account in some random name.
Option to use English language you can choose on website only when you started registration process-WHY? I can understand not offering other languages but why only in middle of process?:D
To start using app was nightmare too.
How to start BankID Im still struggling to find. Not a single section in banking app. Oh and I need to have 3 applications to use bank -One time code, bank app itself and Bankid app. Its horrible that Im forced to fill my phone with garbage if I just wanted to have banking app and bankid.

### 2/5 — English Translation

*2022-10-02, version 8.9.5*

Good app but the English version only translate like 10% of the app. Wish the team could update this. Thanks

### 3/5 — Widget

*2020-06-02, version 6.3.0*

Widget oppdaterte Saldo da jeg la den til igjen etter og ha tatt den bort . Men da j gjennomførte en overførsel fra kontoen med widget til en annen og swipet, ville den ikke oppdatere mere :( er det noe intervall på hvor lenge i mellom den kan oppdateres ? Om ikke får jeg den stadig ikke til og virke på min iPhone se

### 3/5 — English Language option please!

*2019-05-10, version 4.7.3*

Any chance a change of language option can be added to the app please!?

### 4/5 — Love, but..

*2018-12-02, version 4.6.1*

I love the app, but there is one function i am missing, and that to see your reservation. So it could say balance = 200kr , but aveliable balance = 140kr. For ex if you have a pending reservation for 60kr. It has happend to me alot that i use more, because its hard to tell when the money is there or just an reservation! 

Hope you can fix this!

### 2/5 — Okay but

*2018-10-24, version 4.6.0*

Is there a way to change it into English?

### 3/5 — Language

*2018-10-01, version 4.5.4*

Why just in Norwegian?!

### 1/5 — Useless

*2018-09-01, version 4.5.2*

Very confusing, very buggy. 
Tried to transfer money between accounts, it came up with «404 page not found»
Tried paying money into my friend’s account, same problem
It keeps suggesting to log into nettbanking while i’m already logged in
Can’t recommend downloading or using this app as all these problems make the app absolutely useless

### 1/5 — Translate to English

*2018-04-05, version 4.3.2*

Can you develop a feature to translate app into English?  This will help non-Norwegian clients.

### 4/5 — English?

*2018-03-21, version 4.3.1*

Useless if you cant speak Norwegian... Wouldn't it be worthwhile to translating for non Norwegian speakers? Or you don't want foreign customers?

### 3/5 — English please

*2017-03-15, version 3.0.0*

Please offer the App in English as well.

## Most critical reviews (10 lowest-rated)

### 1/5 — Waste men

*2024-05-30, version 2024.05.24*

Waste

### 1/5 — Transaction search is needed

*2024-02-17, version 2024.02.12*

Hello
Advanced Transaction search is needed. I used to use it to find specific transactions based on transaction cost range or max and min. Please bring it back.

### 1/5 — Predatory bank

*2023-01-23, version 8.9.13*

Poor customer service, bad app. Look literally anywhere else for a bank.

### 1/5 — Idiotisk opplegg

*2022-11-29, version 8.9.10*

Jeg har face ID på. Enda så logget denne appen meg ut av nettbanken. Når jeg prøver å logge inn igjen får jeg bare «feil inntasted data». Hva pokker betyr det??? Hvorfor logger dere ut folk rett før jul? Jeg er i Texas, og hvert år har jeg problemer med enten kodebrikke eller passord. Dette er helt utrolig hvir vanskelig dere gjør ting for internasjonale kunder. Jeg prøvde å ringe kundeservice. Kl er 22.30, ventet lenge i kø før jeg ga opp. Ansikts gjenkjenning burde da være nok for ID. Dere pleide å være foran andre når det gjaldt teknologi, men så stoppet det brått for ti år siden. Og nå går kvaliteten bare ned. Helt utrolig.

### 1/5 — Don’t work on ios 14.x

*2022-06-13, version 8.9.0*

You got the bug again

### 1/5 — Oppeatering siste versjon

*2022-03-25, version 8.4.1*

Appen crasher får ikke åpnet den da den fryser . Prøvd og slette appen og installere på nytt samme skjer . Til dere som leser dette IKKE last ned versjon 8.4.1 

Vennligst fiks feilen

### 1/5 — Worst bank ever

*2022-01-19, version 8.0.1*

Lack of customer service 
Doesn’t help ,actually make it impossible to access online banking 
Just use other bank

### 1/5 — Recent update

*2020-06-03, version 6.3.1*

The last update didn’t work with fingerprints at all....a nightmare to use.

### 1/5 — No English

*2019-07-11, version 4.8.2*

There is no option to change language for English

### 1/5 — Good luck

*2019-05-30, version 4.7.3*

No English language in 2019 says it all really.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy

*2025-02-27, version 2025.02.13*

Easy to use and very good GUI

### 5/5 — Good service

*2023-10-09, version 2023.10.02*

Thank you to David, Harstad 9405, who supported me a lot to fix my account many time.

### 5/5 — Review Oslo

*2023-02-10, version 8.9.15*

It is very good organized also user friendly with English menu for everybody

### 5/5 — Easy to use Good Service on the bank thank you

*2022-09-23, version 8.9.5*

Very nice Bank

### 5/5 — Very good app but…

*2022-05-30, version 8.7.1*

This is a very good and easy to use app, but I have not found a way to logout. If I could logout of this app, I would give this app 5 stars. It seems to logout automatically if I close the app and wait several minutes, but I would rather logout before I close the app.

### 5/5 — This app 5 stars

*2021-11-20, version 7.6.1*

I give 5 stars for this app because, it’s English meniu makes for me more easy to understand and do what I need to do.

### 5/5 — Helpful

*2021-02-11, version 6.9.3*

This app is very helpful and understandable, thanks.

### 5/5 — Need English version

*2018-12-02, version 4.6.1*

Mobile banking with Sparebank is a good and convenient service, but could be greatly improved for customers who are new to Norway and still learning to speak Norwegian by including an eglish language version/option.
Thanks,
Nosa

### 5/5 — Perfect

*2018-11-13, version 4.6.1*

Like having a bank Office in my pocket

### 5/5 — Flott app

*2011-10-02, version 1.0*

Har ventet på denne lenge

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
