# SpareRoom — user reviews > 308 indexed App Store user reviews of SpareRoom by Flatshare Ltd, rated 4.70/5 from 4,130 ratings. - Source: https://appshunter.io/ios/app/spareroom/id400181250/reviews - App overview in markdown: https://appshunter.io/ios/app/spareroom/id400181250.md - Rating breakdown: 5★ 3,482 · 4★ 326 · 3★ 140 · 2★ 47 · 1★ 135 ## What do users think of SpareRoom? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Great for finding rooms/flatmates - 💡 Useful features like filters - 🌟 Positive overall experience **Cons** - 🐛 Bugs and glitches - 💰 Expensive paid features - 🤖 Fake/unresponsive listings - 🚫 Discrimination in listings **Commonly reported bugs** - App crashes and sign-outs - Inconsistent behavior between app and website - Issues with updating and editing listings **Most requested features** - Better messaging/communication tools - More advanced search and filtering options - Improved verification of listings and users - Feedback/review system for landlords/tenants ## Newest reviews (13 of 308) ### 3/5 — 怎么充钱 *2026-09-03* 展示了一堆问题但我怎么update不告我 **Developer response:** Hi there, we're sorry to hear you've not been able to top up. Once you've upgraded your account, you will be able to top up your Featured Ad funds by going to Account and then Featured Ads. If you are getting an error message or are struggling to find the option, please contact us directly at customerservices@spareroom.co.uk so we can assist you further. Best wishes, The SpareRoom Team ### 3/5 — Expensive member *2026-08-23, version 5.59.2* 28£ /month for message the landlord is rip off . ### 3/5 — Inappropriate low ball inquiries *2026-08-18, version 5.59.2* I keep getting hits from people who aren’t suitable ### 4/5 — Need an option to mark a message as “unread.” *2026-08-13, version 5.59.2* Need an option to mark a message as “unread.” Sometime you accidentally click open a message and there’s no way to mark it as ‘unread’ and could end up forgetting to respond if you’re unable to reply immediately. ### 4/5 — Ratings needed *2026-08-09, version 5.59.1* This is my go to app to find tenants. However it’d be helpful to have some kind of rating system implemented that shows if someone hasn’t turned up to their viewing or responds very slowly or not at all etc. It’d be good to have analytics on who is a serious landlord/tenant. ### 4/5 — Penalise No shows *2026-08-06, version 5.59* It would be nice to see an option to swiftly report no-shows, specially if they don’t notify you with a few hours. I have had in the past a full week with evening appointments for viewings where only two out of ten showed up. The rest didn’t even bother cancelling, zero consideration for other’s time. People are cancelling/postponing things in their life to be available for you! Show some consideration or be penalised. ### 2/5 — Mr *2026-07-21, version 5.58.4* Filtering with key words does not narrow down to desired preferences ### 4/5 — Good App, annoying Users *2026-07-19, version 5.58.4* Not a bad app overall, but I think Admin needs to start giving strikes to Flatmates that don’t respond after they put a listing up and maybe their listing gets taken off or moved to the bottom of the pile or something. There is literally an auto-reply feature so it’s quite irritating that people post their Ads and then don’t respond. Like I am paying to get first dibs and yet people are not responding. ### 1/5 — Disappointing *2026-04-14, version 5.58* The landlords exploit their tenants on this app to the maximum and the racism is alive in well in landlords and tenants who you share with disgusting situation disgusting management after disgusting service from spare room. ### 2/5 — Tommy *2026-04-05, version 5.58* Why do I need to pay before I enquire about a room? ### 3/5 — Ok *2026-03-31, version 5.58* Ok to use. Not loads of options. Few weirdos. Verifying your identity with your ID costs £4.99 though (not really verification, just in app purchase dressed as verification). ### 1/5 — Can’t Register *2026-03-29, version 5.57.3* I tried to register 3 different ways and it said something went wrong. Then it said the support team won’t get back for 1-2 days?? ### 1/5 — Don’t waste time. Full of scammers *2026-03-22, version 5.57.2* Full of scammers and rooms that don’t exist or aren’t real ## Most critical reviews (10 lowest-rated) ### 1/5 — Not value for money *2026-08-18, version 5.59.2* Very few rooms popping up in my area in uxbridge maybe for a weekly cost I can message one advertiser that’s all making it quite expensive. ### 1/5 — Over priced *2026-08-03, version 5.59* App is so buggy and unreliable it’s horrendous to use. On top of that you have to pay extortionate prices to message people. Use any other app but this one ### 1/5 — Unable to login *2026-07-21, version 5.58.4* I never had issues in returning to Spareroom and logging in with my Facebook account but it became impossible. Tried with google and apple and the same happened. Just deleted the app. Awful in all ways from scammers to not being able to even use the app. Life is already hard why make it worse for people? ### 1/5 — I call it Spare dafty *2026-07-04, version 5.58.4* Avoid it at all costs ### 1/5 — 👎 *2026-06-25, version 5.58.4* Disgusting app, it's impossible to contact anyone without paying. Housing is one of the most basic human rights, yet people are left in miserable situations because of these greedy developers. Totally unacceptable. ### 1/5 — Scam *2026-06-25, version 5.58.4* Took my money after I’ve paid for verification and deleted my account. ### 1/5 — Over priced *2026-06-14, version 5.58.3* You have to pay to message people, extortionate prices. Would not recommend ### 1/5 — Massively gone down hill *2026-05-16, version 5.58.3* Used to be the go to app, but paywalls and shadow bans have made this virtually unusable, I’ve been searching 4 months and don’t get any reply’s to any adds I’ve message, support staff don’t seem to know basic maths let alone how to organise a refund. ### 1/5 — It’s not perfect *2026-05-15, version 5.58.3* Ive payed enough and still using the app for a few more weeks Getting in touch with landlords take days Also landlords don’t take down advertisements when rooms are full, I’m sure that’s in the T&Cs very annoying and unprofessional I think, ### 1/5 — WORST EXPERIENCE *2026-05-04* i have been trying to make a single post as i’m looking for a roommate for 4 months now. i’ve talked to multiple employees including the owner and have been told i would be approved 5+ times only to be denied every single time and left on read now. i have genuinely never had such a horrible experience, and now i may lose my home because of them. **Developer response:** Hi RodiKro, we're sorry to hear this! We'd like to help you get the most out of your time on SpareRoom. Please get in touch with our Customer Service Team using customerservices@spareroom.co.uk, and they'll be happy to take a look over your account to ensure everything is working as it should. Best Wishes, The SpareRoom Team. ## Most praised reviews (10 highest-rated) ### 5/5 — Seeking professional female roommate with emotional intelligence. *2026-06-22, version 5.58.3* Ages can range from 25 to 55. Ideally, close to DTLA. ### 5/5 — It’s amazing and useful app for search of accommodation *2026-06-11, version 5.58.3* It’s wonderful app plz must try ### 5/5 — Functionality *2026-06-07, version 5.58.3* Easy to use ### 5/5 — Mr *2026-05-10, version 5.58.2* Good for apartment ### 5/5 — SpareRoom who else ? *2026-05-02, version 5.58.2* Have been using SpareRoom for over 15 years and would not use any other platform. Most certainly and unequivocally the BEST ♥️💎🤙🏽 ### 5/5 — Great! *2026-03-31, version 5.58* Very good app with a simple and straightforward interface that allows you to quickly navigate the content and make connections with other people landlords and tenants. ### 5/5 — Very efficient way to find a house mate!! *2026-03-14, version 5.57.2* You will find a tenant or room very quickly using this site, it’s amazing thank you so much. ### 5/5 — Qasim *2026-03-06, version 5.56.6* Excellent service and I highly recommend to every one ### 5/5 — A Gaxha *2026-02-20, version 5.56.6* Great place to find what you need ### 5/5 — Excellent *2026-02-15, version 5.56.6* I’ve been using Spare Room for over 7 years. I’ve been very successful and grateful for all the people I’ve had/found renting my late husband’s house and my daughter’s old room in my home. Great platform.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*