# Spark Voicemail — Visual Voicemail from Spark

> Visual voicemail with transcription, lock screen access, and email forwarding. (iPhone/iPad app by Norwood Systems (Aust) Pty Ltd.)

- Source: https://appshunter.io/ios/app/spark-voicemail/id1460219317 (this page in markdown: same URL + `.md`)
- Developer: [Norwood Systems (Aust) Pty Ltd](https://appshunter.io/developer/576271358)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.00/5 from 4 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 52 MB
- Languages: American English
- Released: 2020-11-17
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/spark-voicemail/id1460219317/reviews.md

## What is Spark Voicemail?

Spark Voicemail revolutionises your voicemail experience, making it effortless to retrieve and respond to voicemails.

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Please note: To use Spark Voicemail, you must be a Spark mobile customer.

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KEY FEATURES:

READ YOUR VOICEMAIL VISUALLY
You can read automatic transcripts of your voicemail. Want to listen to them? That's easy; just press play.

LISTEN TO OR READ YOUR VOICEMAIL ON THE LOCK SCREEN
That's right - you don't even need to enter the App to read or listen to your latest voicemail.

NATIVE SUPPORT FOR DARK MODE
We've crafted a beautiful dark mode experience that's easy on the eyes.

ACCESS YOUR VOICEMAILS IN ANY ORDER
Navigating your voicemails is now as easy as a scroll and tap. View voicemails in threads, organised by contact.

PLAYBACK SPEED CONTROL
Save time or listen carefully to your voicemails with 0.8x, 1x, 1.5x, or 2x speed controls.

EMAIL FORWARDING
Add up to two email addresses to receive your voicemails right in your inbox. Why two email addresses? So you can boost your responsiveness by also sending voicemails to your assistant or team to respond on your behalf! Don't worry; you can filter out calls from personal contacts.

SEARCH YOUR VOICEMAILS BY NAME OR KEYWORD
With our built-in automatic transcription service, Spark Voicemail makes your voicemails effortlessly searchable.

EASY PERSONALISED GREETING SETUP
Spark Voicemail lets you easily record a new greeting. Change it every season, or if you're away on holiday.

EASY MANAGEMENT
Managing your voicemails has never been easier. Call back contacts, share your voicemails or delete them to save space.

UNLOCK WITH BIOMETRICS
Protect voicemails on your phone with a passcode and biometrics - Face ID and Touch ID.

COMPLETE NOTIFICATIONS
Read or listen to voicemails right from your lock screen or notification centre.

Privacy Policy: https://www.spark.co.nz/help/other/terms/policies/privacy-policy/
Terms of Use: https://www.spark.co.nz/help/other/terms/

## Key features

- Visual voicemail transcription
- Lock screen playback and reading
- Playback speed control
- Email forwarding
- Searchable voicemails
- Personalized greeting setup
- Biometric security

## What do users think of Spark Voicemail?

Overall sentiment: negative

**Pros**

- 💡 Visual voicemail management
- 📝 Transcription of voicemails
- 👍 Easy to read voicemails
- 🔄 Works well for some users
- ✨ Concept is brilliant

**Cons**

- 🐛 Voicemails delayed
- 🐛 App crashes frequently
- 🐛 Activation failures
- 🐛 Messages not arriving
- 🐛 App stops working
- 🐛 Transcriptions inaccurate
- 🐛 Slow loading/refreshing
- 🐛 Duplicate/deleted messages reappear
- 🐛 No notifications
- 🐛 Poor support
- 🐛 Not working with newer iPhones
- 🐛 Dual SIM issues
- 🐛 Messages not in chronological order
- 🐛 Cannot delete messages
- 🐛 Outdated voice recognition

**Commonly reported bugs**

- Voicemails arrive a day later
- Voicemail messages do not arrive in the app
- App not working correctly with iOS updates
- App fails to activate
- App crashes on launch
- App stops receiving voicemails
- App requires frequent reinstallation
- Activation failed with error code 500
- App locks users out after updates
- App crashes when playing voicemails
- App shows 'refreshing' and doesn't upload messages
- App shows 'refreshing' for extended periods
- App not accepting mobile number for activation
- App closes immediately after launching
- No notifications for new voicemails
- App populates with old, deleted voicemails
- New voicemails not appearing even after combing through old ones
- Messages come back and repopulate after deletion
- Messages not ordered chronologically
- Cannot delete messages
- Voice to text translation is inaccurate/rubbish
- App stopped downloading voicemails after last release
- App is slow with notifications, messages arrive 24 hours later
- App shows 'this person has temporarily disabled this number' message
- App shows error code 401 during activation
- App shows error code 500 during activation
- App crashes at caller ID proceed screen
- App crashes immediately after launching
- App closes automatically when opening to check a message
- App revives deleted messages
- App sorts messages into random order
- App does not show contact names in email notifications
- App does not have app badge or other notifications
- App does not have time and date stamp on voicemails
- App does not allow deletion of messages
- App messages are not ordered understandably
- App transcription is embarrassing garbage
- Push notifications are intermittent
- Messages from days ago appear after pull to refresh
- Messages do not display in chronological order
- No option to automatically forward all messages to email
- Cannot select both audio and transcription when forwarding to email
- App doesn't understand English names
- App shows 'this person has temporarily disabled this number' when activated

**Most requested features**

- Multi-line support for dual-SIM phones
- Ability to block spam callers
- Integration with native iOS voicemail
- Improved transcription accuracy
- Option to disable transcription
- Background refreshing
- Human support option
- Option to set temporary greeting on a schedule
- Contact names in email notifications
- Option to forward both audio and transcription to email
- Automatic forwarding of all messages to email
- Ability to delete all messages
- Time and date stamp on voicemails

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/spark-voicemail/id1460219317/reviews.md

### 3/5 — Brilliant concept, but misses the mark for dual-SIM phones

*2026-05-31, version 4.0.21*

The app itself works wonderfully for managing voicemails visually. However, it desperately needs the ability to handle more than one voicemail box. Many of us use a single phone for multiple numbers nowadays (e.g., business and personal lines). Having to jump through hoops or choose just one number to track defeats the purpose of an all-in-one voicemail manager. Please add multi-line support!

### 1/5 — Poor

*2025-09-09, version 4.0.21*

It tells me I have a voice message but to often they come through a day later

### 2/5 — Good app, but let me block spam!

*2025-04-02, version 4.0.21*

Nice being able to read my voicemails but how come I get spam calls here but not on my phone? Let me block these callers please 💥✋

### 2/5 — Update not working correctly with iOS 18.0.1 ?

*2024-10-14, version 4.0.17*

I have just updated to Spark voice mail App 4.0.17 and iOS 18.0.1 and Spark Voice mail not working correctly. 50% of the time voice messages do not arrive to the App. But I get a message saying I have a new voice message in notifications. Is this a problem with Spark voice  message App not being compatible with iOS 18.0.1  ?? No one seems to know.

### 1/5 — Come on spark. Sort it out

*2024-08-28, version 4.0.17*

The worst voicemail app I have ever used. 
Worked fine on my iPhone X, since upgrading nothing.

### 1/5 — Won’t activate

*2024-07-19, version 4.0.17*

Try and activate to use and fails each time

### 5/5 — Works fine for me

*2024-07-07, version 4.0.17*

I was surprised at the number of negative reviews as I’ve had this app on my iPhone XR since the beginning and it works fine. Transcribes messages and notifications come through immediately after a phone call.

### 2/5 — App is OK but support is terrible

*2024-07-06, version 4.0.17*

The app is OK. But I have contacted Spark a number of times due to an visibility issue on the app. You get to talk to AI. And AI is dumb. The few humans I dealt with were equally useless.  No understanding and did not bother to go back to our email trail. Steer away from Spark and their app of you require human intervention on occasion.

### 1/5 — App does not work

*2024-03-14, version 4.0.15*

Since getting new phone(iPhone 15 pro max) app has not worked at all.voice mails in there ,but do not appear in app, have uninstalled and reinstalled many times. If you have a modern phone don’t bother with this app.

### 2/5 — Always have to re install

*2023-11-14, version 4.0.15*

Always have to re install as after a few weeks of use it stops receiving voicemails in the app. 

This time I re installed not a single voicemail is in there 

Cmon guys.

## Frequently asked questions about Spark Voicemail

### What does Spark Voicemail do?

Spark Voicemail revolutionizes how you interact with your voicemails. It provides automatic transcripts so you can read your messages, offers lock screen access for quick listening or reading, and allows for easy management like calling back or sharing.

### What are the key features of Spark Voicemail?

Key features include reading voicemails visually through automatic transcripts, listening or reading directly from the lock screen, email forwarding of voicemails, searching messages by name or keyword, and controlling playback speed.

### Is Spark Voicemail free to use?

Yes, Spark Voicemail is a free application. The provided data indicates no in-app purchases or ads, suggesting it is offered as a free service to eligible customers.

### Who can use Spark Voicemail?

To use Spark Voicemail, you must be a Spark mobile customer. It is designed to enhance the voicemail experience specifically for Spark subscribers.

### How can I manage my voicemails with this app?

You can easily manage your voicemails by calling back contacts, sharing messages via email or other platforms, deleting them to save space, and organizing them by contact. The app also allows for easy setup of personalized greetings.

## Version history (last 5 releases)

### 4.0.22 — 2026-07-02

Here's what's new Spark Voicemail 4.0.22:
• General bug fixes and performance enhancements

### 4.0.21 — 2025-03-26

Here's what's new Spark Voicemail 4.0.21:
• General bug fixes and performance enhancements

### 4.0.20 — 2025-03-20

Here's what's new Spark Voicemail 4.0.20:
• General bug fixes and performance enhancements

### 4.0.18 — 2024-11-19

Here's what's new Spark Voicemail 4.0.18:
• General bug fixes and performance enhancements

### 4.0.17 — 2024-07-01

Here's what's new Spark Voicemail 4.0.17:
• General bug fixes and performance enhancements

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## More apps by Norwood Systems (Aust) Pty Ltd

- [World Phone](https://appshunter.io/ios/app/world-phone/id956373738)
- [World Wi-Fi](https://appshunter.io/ios/app/world-wi-fi/id1044009889)
- [World Message](https://appshunter.io/ios/app/world-message/id1052480932)
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- [World Voicemail](https://appshunter.io/ios/app/world-voicemail/id1383605480)

All apps by Norwood Systems (Aust) Pty Ltd: https://appshunter.io/developer/576271358

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*