# SparqGo — user reviews

> 21 indexed App Store user reviews of SparqGo by UnitedHealth Group, rated 4.90/5 from 4,556 ratings.

- Source: https://appshunter.io/ios/app/sparqgo/id6495063092/reviews
- App overview in markdown: https://appshunter.io/ios/app/sparqgo/id6495063092.md
- Rating breakdown: 5★ 4,254 · 4★ 227 · 3★ 46 · 2★ 6 · 1★ 23

## What do users think of SparqGo?

Overall sentiment: negative

**Pros**

- 👍 Easy to access resources
- 🚀 Works great

**Cons**

- 🐛 Inconsistent performance
- 🐛 Freezing issues
- 🐛 Compatibility issues with certain devices
- 🐛 Unusable after updates

**Commonly reported bugs**

- Login screen freezes
- Magnified screen on initial load
- Inability to click on links

**Most requested features**

- Dark mode option

## Newest reviews (2 of 21)

### 2/5 — Can't Access Info

*2025-02-15*

Up until the past few days I was overall happy with the app. It is great to be able to look at my paycheck or check for PTO availability without logging into my computer. However, whenever I log into the app these past few days I get 1 screen that looks magnified, can't choose any of the links. Deleted and reinstalled and the same thing is going on.

### 2/5 — Update bug

*2025-02-14*

New update causes the app to be unusable if you have a iPhone SE as it’s to zoomed in on the initial pop up

## Most critical reviews (10 lowest-rated)

### 1/5 — This app sucks

*2026-01-27*

This app and the company make it so hard to get a hold of your personal information

### 1/5 — Doesn't work since updating

*2026-01-03*

Never works ever since upgrading my phone. I don't know if it's the app or my operating system.

### 1/5 — Fix the app

*2025-11-01*

They need to fix this because connection issue but it’s really the app

### 1/5 — Unauthorized

*2025-10-15*

Months of “Unauthorized”Error to view my own schedule/PTO is not working “quickly” to fix the issue. Major inconvenience!

### 1/5 — Never works

*2025-06-25*

The app never works.

### 1/5 — Worthless

*2024-10-05*

None of the useful links work. 
Don’t bother installing.

### 1/5 — Not working

*2024-08-29*

I sign in but I only get the loading wheel and it doesn’t change.

### 1/5 — Trash

*2024-07-09*

Can login but it won’t let me click anything

### 1/5 — Unable to use app

*2024-05-15*

I am able to login to the app but I’m not able to select anything.

### 2/5 — Inconsistent

*2025-04-14*

This app doesn’t always work. I put my password and confirmation code and it keeps going back to the login screen.

## Most praised reviews (9 highest-rated)

### 5/5 — The best app

*2026-06-27*

This is the best app ever you have everything hands every tool that you need any information about your work.

### 5/5 — Inpatient coordinator

*2026-04-02*

I find the app easy to use and very convenient

### 5/5 — Thank you

*2025-01-01*

I love the app it’s about time Happy New Year’s

### 5/5 — Works great

*2024-11-22*

App works great, I’d recommend working with IT if you run into issues logging in

### 5/5 — Easy to use

*2024-08-15*

Great app!

### 5/5 — Helpful

*2024-05-30*

Easy to access uhg resources

### 4/5 — Slow

*2026-06-16*

Needs to be faster

### 3/5 — Quality Control

*2026-02-09*

The fonts are all over the place , some visuals are covered by others. All links go to a webpage is nothing local to the app ? So behind on features

### 3/5 — Freezing

*2025-02-14*

Since the update, my app freezes on an opening screen.  Anyone else?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*