# SPARSH M2S

> Mobile softphone for IP-PBX features and business communication on the go. (iPhone/iPad app by Matrix Comsec Pvt. Ltd..)

- Source: https://appshunter.io/ios/app/sparsh-m2s/id811210161 (this page in markdown: same URL + `.md`)
- Developer: [Matrix Comsec Pvt. Ltd.](https://appshunter.io/developer/569454321)
- Category: Business
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 7.0 · 30 MB
- Languages: American English, French (France), German (Germany), Italian, European Portuguese, European Spanish
- Released: 2014-03-12
- Data updated: 2026-06-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sparsh-m2s/id811210161/reviews.md

## What is SPARSH M2S?

Matrix SPARSH M2S is a mobile softphone application running on the iPhone, delivering full-array of Matrix ETERNITY IP-PBX and Matrix NAVAN features to the user on-the-go.

Advanced Call Capabilities:
Call Transfer, Forward, Conference, Mute, Do-Not-Disturb, Hold, callback, Intercom, Paging etc.

Integration with Corporate directory and Native Contacts:
Easy access to corporate directory and phone’s native contacts

Presence Status:
Supports changing your Presence status as well as you can view the Presence status of other extension users.

Voice Mail Access:
Anywhere access to voice mail to ensure no business opportunities are lost.

Instant Message (IM) and SMS:
Allows to send and receives Instant Messages (IM) and SMS.

Wi-Fi to Cellular Handover and vise-versa:
Allows to move an active application call to your cellular number on the cellular network and vise versa, without disconnecting the call and having to redial the number again.

Busy Lamp Field (BLF):
Monitor the status of another extension or trunk whether it is available or busy or ringing or on hold.

One Touch Transfer:
Transfer an ongoing application call to a fixed extension without entering the number of that extension and vice versa.

Anywhere Access:
Access all call management features of desk phone, while working from field or home

Single Number Reach:
Supersede any chance of missing important business call

Reduce Cost:
Use widely available wireless (WLAN) and mobile data networks to reduce mobile calling and roaming charges

Language Customization:
Support for English, German, French, Italian, Portuguese and Spanish languages

Requirement:
•All Matrix ETERNITY variants and Matrix NAVAN with Master application version V11R3 or higher

IMPORTANT NOTICE: 
•“VOIP OVER MOBILE/CELLULAR DATA”
Some carriers may prohibit or restrict the use of VoIP functionality over their network and may also imposes additional fees or other charges in connection with VoIP.  Installation and logging in to the app means that you agree to abide by your mobile carrier’s network restrictions. Matrix Comsec Pvt. Ltd. will not be held liable for any charges, fees, or liability imposed by your cellular/mobile carrier for using Matrix SPARSH M2S.
Use of MATRIX SPARSH M2S is preferable over 3G/4G and WiFi networks. However, the video and voice quality of calls varies depending on the Wi-Fi or mobile data network connection strength.

•“EMERGENCY SERVICES”
We do not recommend using MATRIX SPARSH M2S for EMERGENCY Calls and Services.
This application is not intended, designed or fit for placing, carrying or supporting Emergency Calls and Services. Matrix Comsec Pvt. Ltd. will not be liable for any costs or damages arising either directly or indirectly from the use of the MATRIX SPARSH M2S for Emergency Calls and Services.

## Key features

- Advanced call capabilities (transfer, conference, DND)
- Corporate directory and native contacts integration
- Presence status monitoring
- Voice mail access
- Instant messaging and SMS
- Wi-Fi to Cellular handover
- Busy Lamp Field (BLF)

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/sparsh-m2s/id811210161/reviews.md

### 1/5 — Background APP Refresh

*2018-12-19*

app gets Not Registered when phone is locked, cannot enable background app refresh.
cannot depend on it for business calls...

### 1/5 — Are you kidding me??

*2018-11-11*

Very old design. No iPhone X support no one is listening.also need recording options
Very very bad support.!!!!

## Frequently asked questions about SPARSH M2S

### What is SPARSH M2S?

SPARSH M2S is a mobile softphone application that brings the features of Matrix ETERNITY IP-PBX and NAVAN systems to your iPhone. It allows you to manage calls, send messages, and access voicemail from anywhere.

### What are the key features of SPARSH M2S?

Key features include advanced call handling (transfer, conference, DND), integration with corporate and native contacts, presence status, voicemail access, instant messaging, and Wi-Fi to cellular handover.

### Can I use SPARSH M2S for emergency calls?

No, SPARSH M2S is not intended, designed, or fit for placing or supporting emergency calls and services. Matrix Comsec Pvt. Ltd. will not be liable for any costs or damages arising from its use for emergency services.

### Does SPARSH M2S support multiple languages?

Yes, SPARSH M2S supports language customization for English, German, French, Italian, Portuguese, and Spanish.

### What are the requirements to use SPARSH M2S?

You need a Matrix ETERNITY variant or Matrix NAVAN with Master application version V11R3 or higher to use SPARSH M2S.

### How does SPARSH M2S help reduce costs?

The app allows you to use widely available wireless (WLAN) and mobile data networks for calls, which can help reduce mobile calling and roaming charges compared to traditional cellular calls.

### What is the user rating for SPARSH M2S?

SPARSH M2S has a rating of 3.0 stars based on 2 user ratings.

### When was SPARSH M2S last updated?

SPARSH M2S was last updated on May 29, 2018, with the latest version being 1.4.4.

## Version history (last 5 releases)

### 1.4.4 — 2018-05-29

This app has been updated by Apple to display the Apple Watch app icon.

- Bug Fixes.

### 1.4.3 — 2018-03-31

Bug fixes

### 1.4.2 — 2016-12-03

Bug fixes

### 1.4.1 — 2016-06-03

Bug fixes

### 1.3.3 — 2015-02-28

Bug fixes

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## More apps by Matrix Comsec Pvt. Ltd.

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- [COSEC VMS](https://appshunter.io/ios/app/cosec-vms/id1461763998)

All apps by Matrix Comsec Pvt. Ltd.: https://appshunter.io/developer/569454321

## Related topics

[sparsh m2s](https://appshunter.io/ios/topics/sparsh-m2s) · [m2s](https://appshunter.io/ios/topics/m2s)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*