# Spartan Race — user reviews

> 31 indexed App Store user reviews of Spartan Race by Spartan Race, Inc, rated 3.00/5 from 81 ratings.

- Source: https://appshunter.io/ios/app/spartan-race/id6468272431/reviews
- App overview in markdown: https://appshunter.io/ios/app/spartan-race/id6468272431.md
- Rating breakdown: 5★ 30 · 4★ 4 · 3★ 7 · 2★ 12 · 1★ 28

## Newest reviews (11 of 31)

### 2/5 — Add To Apple Wallet Feature Stopped Working

*2026-04-21*

I rarely use this app but I found it useful for adding my race tickets to my Apple Wallet, and also for claiming my tickets. Well, it looks like the add ticket to Apple Wallet feature is not working. I hit the button and nothing happens. I’ve tried all the solutions including deleting and reinstalling the app but it still doesn’t work. So what changed? It worked just fine for the last race which was a month ago. If something else breaks in this app, I’m permanently deleting it. Get the Apple Wallet feature fixed please.

**Developer response:** Hi, Thank you for your feedback. We are always looking to improve. You can contact us at us@spartan.com with more details on ways we can make your app experience better.

### 2/5 — Stuck on a load screen

*2025-12-24*

I get through the warmup and now I’ve got the spinning wheel of loading because I completed the warmup. Been spinning for 5mins…kinda hard to stay warm when the app won’t get off the load screen.

I had to delete and reinstall the app.

Please spend more time improving your app, or offer a printout of the workout so I’m not left waiting for an app to load in the middle of a workout

**Developer response:** Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with troubleshooting questions, and we would be happy to help!

### 2/5 — Less Functional than the Site

*2025-12-20*

Downloaded this app because I thought it would be more valuable than the website. Aside from downloading your tickets into your digital wallet, I found the functionality being broken or limited. An example of this is when I tried to view the course map. The app took me to a partially filled page, no map. I went to the website and there I was able to see the same page but filled and with the course data.

**Developer response:** Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with race-day related inquiries.

### 2/5 — Tickets are showing up

*2025-11-29*

I just bought a trifecta pass and I’m doing all three in one event. I am trying to assign the tickets in the app but only one of the races showed up. Hopefully, this doesn’t cause issues on race day. I would be very upset. I took a screenshot of the receipt so hopefully that works. Bad first impression of this app.

**Developer response:** Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with ticket assignment issues, we would be happy to assist.

### 3/5 — Can’t pick the Week within Programs.

*2024-08-01, version 1.0.17*

Programs not functioning properly. Is not letting change the ‘Week’ you desire to explore. Stays on ‘Week 1’ all the time. Very disappointing!!

### 2/5 — Terrible app full of bugs

*2024-07-31*

Basically what the title says. The app is so riddled with bugs that it’s basically unusable. The workouts are fantastic, but i can’t access them even though i pay for the app. Only reason it isnt one star is because the workouts are good. But you’re better off finding a different program somewhere else on the internet.

**Developer response:** We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable in helping us improve the Spartan app. We understand that your experience should be a positive one, and we apologize that this has not been the case. Can you please write our team at app@spartan.com? We want to ensure you have full access to your account and work together to improve your app experience.
We look forward to hearing from you soon!

### 2/5 — Needs major improvements

*2024-05-10, version 1.0.13*

I wish there was an option to toggle from meters to miles. Like everyone else, audio cues would be great and having the timers not pause if you close the app would be good.

### 2/5 — Kinda pointless

*2024-04-23*

Account access at Venue is great! 

Annnnnnnd that is where it ends. If you want to go shopping, use the website, so much easier. I don’t think I can even access all items on their shop from the app….

Handful of videos are great for training but the rest and beyond pointless. No verbal commands, no audio cues, no time between transitions/skills… you have to literally stare at your phone to stay on track with the current skill and countdown. 

With hundreds of fitness apps out there, you’ve got to be pretty good to stand above them and this app is not that. Apple fitness+ is a better app. 

After having NO spartan+ tent or parking at Houston. Waiting over a month for the photo ‘discount’ and now this app. I don’t think spartan+ is worth the fee anymore.

**Developer response:** Hi there. Thank you for taking the time to share your feedback with us. We are currently working on building out the rest of the website features for the app, and we understand the frustration of not having those available at the moment.

We are also working on an update that will add audio cues to modular workouts and a countdown clock for each block, letting you know when to move on to the next movement/workout. We agree that not having these right now is inconvenient, so we hope this helps your experience once they are added.

Once these features are added, we will update you here and let you know. We'd also love to get more feedback once you try these new features. In the meantime, thank you for your patience, and we'll be in touch soon.

### 3/5 — No sound

*2024-03-19*

The trainer led videos are amazing, but I really need sound for the self guided ones! 

I can’t keep watching my phone for when the timer is up. It’s really discouraging when I’m ready to do the self guided programs, but I can’t keep up because I keep missing the start of the next exercise. PLEASE ADD SOUND!

**Developer response:** Thank you so much for taking the time to share your feedback! We're happy to hear that you are enjoying the trainer-led videos. We are already working on adding that feature for the self-guided workouts and hope to have that live soon. Once we do, we'll make sure to update you here and let you know. Thanks for your patience as we work on this!

### 3/5 — Training videos

*2024-03-09*

Training videos keep stopping and resetting. It’s hard to follow instructor let videos when it keeps stopping and asking me if I like the video, then goes back to the starting page. It’s happened like 3 to 4 times already.

**Developer response:** Hi there! We're so sorry to hear you've had trouble with some of the training videos. When you have a moment, can you please reach out to our Customer Support Team at app@spartan.com? We'd love to troubleshoot this for you. Thanks & talk soon!

### 2/5 — Needs Improvement

*2024-02-21*

Some of the features in the app are simply displaying their website, which would be fine if it worked well, however it makes the experience more difficult than simply going to their website outside of the app. For example, the leaderboard feature is just displaying the leaderboard website, but it has no back button like on your browser, so once you click on something you can’t go back, and that means you have to close, reopen, and search again, which is frustrating. 

This app seems like it was primarily designed to drive people to buying a Spartan+ membership since a lot of the features require you to have the membership to use them.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken app - should be removed

*2026-05-01*

Plenty of other reviews about Apple wallet integration being broken. That was what I was hoping to use. However, I never got that far, it offers to let me pay with Apple Pay then immediately fails. Only because I came to post this review about broken Apple Pay did I see the notes about Apple wallet failing too. Seems like the app is worthless all the way around.

**Developer response:** Hi, Thank you for your feedback. We are always looking to improve. You can contact us at us@spartan.com with more details on ways we can make your app experience better.

### 1/5 — Don’t get it

*2026-03-21, version 1.0.39*

They have the absolute worst support ever, takes a week to get a response and completely non helpful. They scam with the ridiculous fees. No wonder they are getting sued and I’m signing up too

### 1/5 — Money hungry

*2026-03-05, version 1.0.39*

It’s hard to digest how little you get for the ever increasing costs. Insurance is a scam. Hidden fees. They compensate the volunteers absolutely nothing so that they do absolutely nothing. The owners and stakeholders should be ashamed

### 1/5 — Inadequate

*2025-11-24*

This app is highly inadequate for what it’s trying to be. It won’t display all of the races you registered for and then when you try to submit a help request in their help center, the submit question option doesn’t work. It shouldn’t be this hard to use.

**Developer response:** Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with any app issues you are experiencing.

### 1/5 — Abandoned previous app without warning

*2025-11-12*

I’ve used Spartan Fit for years. Suddenly the app doesn’t work and isn’t supported (5 months after renewing my annual membership). I never got a warning or a refund. I reached out but never got a response. Spartan abandoned their clients to create a shiny new app that no one asked for, and lost loyal customers along the way. Never again with such an inconsiderate and untrustworthy company.

**Developer response:** Hi, Thank you for your feedback! We are always looking to improve. Please email us@spartan.com with further feedback you have.

### 1/5 — Couldn’t find anything

*2025-09-12, version 1.0.32*

Very frustrating. Couldn’t find anything on the app - just trying to do a spectator pass took me 20 min. Simplicity is key here folks!

### 1/5 — Meh. No customer service

*2025-05-29, version 1.0.27*

Tried for several days to contact support via email and tickets but no responses.  Discounts codes did not work but they will spam you via text and email.  Disappointed because I loved the actual events.

### 1/5 — RIPOFF

*2024-08-24*

What a RIP-OFF this race has become!!
They used to have the pics of the races FREE for those of us crazy enough to invest our hard earned money to participate, run, test our limits and see a few rare of those moments of pure agony, pain and excitement captured in pictures….
Only for them to “partner” with some photography company that now CHARGES us runners for pictures on top of the huge amount we pay to run these races. 
This is so off-putting and disappointing that this company has become so huge that they now Nickel & Dime us runners for these moments our loved ones can’t accompany us. 
I may look to go and participate in another obstacle race company that doesn’t charge another amount on top of the crazy price in this Inflation Economy where they don’t tell you about the Veteran-Active Duty discount till AFTER you’ve purchased the race tickets. 

WHAT A RIP-OFF you’ve become SPARTAN RACE

### 1/5 — Basically useless

*2024-08-20, version 1.0.18*

Outside of retrieving your ticket (add it to your apple wallet), the app is useless. It displays helpful stuff but it fails to actually be accessible. Do not use the app if your looking for reliable information.

### 1/5 — Stops and forces you to say you like it

*2024-06-18*

The app is terrible. Stops in the middle of a workout and forces you to tap like or it doesn’t continue and even when you do tap like it still does back to the beginning and you have to start again. Spartan is really going downhill in everything it’s doing, become just a  money grab.

**Developer response:** Hi there! We want to let you know that this bug has been fixed. When you have a moment, can you please ensure that you have the most up-to-date version of the app (1.0.18)? If there is anything else we can help with, please let us know by writing to us at app@spartan.com. Thank you again for your patience.

## Most praised reviews (10 highest-rated)

### 5/5 — Major upgrade

*2024-04-30*

I love this new app. I bought race tickets super fast with Apple Pay, added it to my wallet and easily checked in on race day with the barcode in my wallet. After the race my results popped up on my homepage! Love it.

**Developer response:** Thanks for taking the time to let us know that you are enjoying the Spartan Race App. If there is ever anything we can help with, please don't hesitate to write us at app@spartan.com. We hope you had a great race, and we can't wait to see you at your next one!

### 5/5 — LOVE THIS!

*2024-02-26, version 1.0.5*

Love Spartan and so glad to see that they now have an app as well! SPARTAN FOR LIFE! 👊

### 5/5 — Zwall4lyfe

*2024-02-20, version 1.0.5*

Longtime Spartan fan. Amazing upgrade 🙏🏻

### 5/5 — Nice

*2024-02-17, version 1.0.4*

Pretty nice and clean!

### 5/5 — Account access

*2024-02-16*

I like the access to my account, tickets and barcode, and team information. All in one place.

### 4/5 — App crashing

*2025-06-24*

I love this and have been using it for the past few years now. However, ever since this weekend the app has been crashing after a few seconds of use. There seems to be some kind of bug

### 4/5 — Old app

*2024-08-05, version 1.0.17*

Merge this app with the old app and yuh got something.

### 3/5 — Needs improvement for sure

*2025-10-02*

The app works, I’ve had it for 10 days and have feedback - 
Please allow for distance measurements to change from metric to imperial.
Please fix the clock portion resetting to “0” when exiting out of a circuit to look at the next circuit. 
Please keep the clock running if the user goes to another app.
Please allow for checking off when a single exercise is done in the circuit, along with the “mark all complete”

**Developer response:** Hi, 

Thank you for your feedback! We are always looking to improve. Please email app@spartan.com with any further feedback you have.

We look forward to hearing from you.

### 3/5 — App crash

*2025-04-05*

After the update anytime I go to assign a ticket to myself the app crashes and closes out I tried uninstalling and reinstalling the app and still crashes when I try to assign a ticket to myself

**Developer response:** Hi there–thank you for letting us know. At your earliest, can you please contact our customer support team at app@spartan.com? We want to resolve this issue for you. Thank you, and we look forward to hearing from you.

### 3/5 — Auto scroll is annoying.

*2025-01-19*

Most of the app is pretty good… but the auto side scroll on the home tab, between the races I am signed up for, is super annoying. Please get rid of it! I’ll scroll to the race I am looking to check info on, and as soon as I am about to select something, like ‘view ticket’ or ‘view course map’, the app auto scrolls away to a different race I’m signed up for. I can swipe left and right just fine on my own. Please make it stop! (I bought a season pass this year, and this is gonna drive me crazy if I gotta deal with it all year!) Other than that, pretty well organized app.

**Developer response:** Thanks for taking the time to share this with us. This has been shared with our development team and they are working on making that a better user experience. We will reach out again to let you know when this has been updated. Thanks again & talk soon!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
