# Specialized — user reviews

> 482 indexed App Store user reviews of Specialized by Specialized Bicycle Components, Inc., rated 4.70/5 from 10,679 ratings.

- Source: https://appshunter.io/ios/app/specialized/id1587051382/reviews
- App overview in markdown: https://appshunter.io/ios/app/specialized/id1587051382.md
- Rating breakdown: 5★ 9,122 · 4★ 934 · 3★ 253 · 2★ 118 · 1★ 252

## What do users think of Specialized?

Overall sentiment: positive

**Pros**

- 🚀 Seamless bike connectivity
- 👍 Intuitive tuning interface
- 🔒 Improved security features
- 💡 Integration with Apple Health
- 👍 Customizable data screens
- 🚀 Faster ride recording

**Cons**

- 🐛 Inconsistent auto-unlock feature
- 🔋 Higher phone battery drain
- 🔍 Reduced map detail compared to previous app
- 🔍 Missing firmware update functionality
- 🔍 Lack of custom preset options

**Commonly reported bugs**

- Ride recording issues causing incorrect mileage
- Connectivity problems when pairing bikes
- Tuning settings not saving properly

**Most requested features**

- Add option to disable map display
- Bring back Smart Control mode
- Allow custom tuning presets
- Integrate with Apple Watch for heart rate monitoring
- Add more data fields and customization options

## Newest reviews (12 of 482)

### 2/5 — Maps sucks in the new app

*2026-08-15, version 1.71.0*

Trail bikes need trail maps, not street maps.  
Bring back this feature from the old app!!!

### 4/5 — Noch Luft nach oben

*2026-07-07*

Die App ist mit dem Rad (Turbo Vado SL2) nicht schlecht und bietet einiges an Funktionen.
Was ich gar nicht verstehe:
Die App zählt die Anzahl der Ladezyklen beim Entladen/Fahren hoch. Das irritiert.
Ebenso schwer nachzuvollziehen: die App zeigt dass m Bikestatus die Gesamtkilometer an und kann. Das geht auch ohne Verbindung zum Bike. Aber wieso kann nicht der letze SOC des Akkus ohne Verbindung angezeigt werden? Wenn ich nach zwei Tagen nicht mehr weiß was der letzte SOC war muss ich das Rad erst einschalten damit ich an die Info komme. Das ist unerklärlich.
Überhaupt, wieso muss ich das Rad einschalten, warum geht das nicht über BT auch wenn das Rad aus ist?

### 2/5 — No longer works with Gen 1 LEVO

*2026-07-06, version 1.69.0*

With the latest app update (or maybe a bit before that) my gen 1 Turbo Levo FSR no longer shows battery charge level AND the Tune screen is all goofed up and not usable. Other Bluetooth controls do still work. I’ve tried all the usual tricks, disconnecting, restarting, etc. I downloaded the BLEvo app and it works fine. What happened?

### 2/5 — Loss of GPS data dropout

*2026-07-01, version 1.69.0*

Unfortunately, today’s ride resulted in loss of GPS data. This has happened more than once.

### 2/5 — Not connect to Garmin

*2026-06-30, version 1.69.0*

Keep getting error messages everytime I try and connect to Garmin Connect

### 5/5 — Reluctant novice

*2026-06-28, version 1.69.0*

With very limited experience on 2 wheels  I purchased Levi comp alloy in 2023 . Very nervous it sat in shed till may 2025, after much persuasion off my husband got up the courage to actually ride it . 1 year later I absolutely love it . Out 2/3 times a week doing 20/30 miles each ride mostly on forestry roads and trails . I would recommend this bike to anyone, it a bit pricey but worth every penny , only negative it is a bit heavy when u have to lift it over gates etc . Dropper seat post is a must have for me , battery range is about 50 /60 miles on full charge. Growing in confidence and fitness , so glad I bought it really enjoying it .

### 4/5 — Enregistrement arrêté

*2026-06-28, version 1.69.0*

Il arrive que l’application arrête d’enregistrer sans action de ma part

### 3/5 — Nice app but critical feature was removed

*2026-06-26, version 1.69.0*

The app is useful but one of the reasons I chose the Vado is the ability to vary power output with heart rate, but this has been removed. If the app still had this feature then I’d give it 5 stars.

### 5/5 — Bigger type

*2026-06-23, version 1.69.0*

Overall like it but I wish it had bigger letters .

### 5/5 — First time user

*2026-06-20, version 1.68.0*

Great app I wish I knew I could use it for my enduro bike but every ride from now will be logged here

### 4/5 — Decent but missing some features

*2026-06-14, version 1.68.0*

The features the app does have work well. But it needs a lock/unlock button added to the watch app. And the same as an iOS widget that I can put on my Home Screen. These should be pretty easy to add. What say you, Specialized?!

### 4/5 — PLEASE Transfer-in Angi Functionality to App! 🙏

*2026-06-08, version 1.68.0*

Invested heavily in Angi helmets and sensors. Please make this important safety/tracking functionality available to your riders in the app since Ride app being yanked 🙏🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Removed support for ANGi

*2026-08-29, version 1.71.0*

I ride off road and remote. While ANGi was not perfect it did provide crash security as Long as within cell phone signal range. The rest of the app is useless for my use and other apps do it better

### 1/5 — Downgrade

*2026-08-12, version 1.71.0*

Not sure what the purpose of this downgraded app replacing the other one. Now there are no emergency contacts, the fall detector is gone making the device I bought useless, and I cannot run both the app and my Apple Watch workout at the same time. Used it twice so far and both times it stopped working mid ride.

### 1/5 — App

*2026-08-06, version 1.70.0*

Useless app. Doesn’t self start

### 1/5 — Reduced functionality

*2026-08-05, version 1.70.0*

I love my Specialized Cirrus. I also love my Brompton. The older version of the app allowed me to track rides on non-Specialized bikes. So why use it now, when any other app will allow me to cross-track?

### 1/5 — fantastic app

*2026-07-30, version 1.70.0*

What a shame Specialized decided to “update” its app and in doing so unsupport one of its best safety features. The ANGi crash detector and tracker was a superb bit of kit. Telling nominated people to track you and god forbid you crashed an alert to them and they would know where you were. It also told them when you left and returned. How that was seen as a good upgrade in these times of increased traffic is beyond me. Finally the app only lets you add Specialized bikes… how narrow minded and a bit petty… otherwise app does what it says it does and it’s free.

### 1/5 — Stops tracking

*2026-07-08, version 1.70.0*

If you receive a phone call, the app stops tracking and does not restart tracking your ride.

### 1/5 — Rubbish App

*2026-06-22, version 1.68.0*

I just have this app to tune my bike. It’s garbage for everything else.

### 1/5 — Does not import bikes from the ride app

*2026-06-16, version 1.68.0*

This app has a better interface than the ride app but the in ability to import my bikes from the ride app is very frustrating as well as not being able to add bikes that are not Specialized. This lack of functionality makes this app useless to me and with the removal of the ride app I will lose all of my bike data.

### 1/5 — A Trap !!! Absolutely terrible and annoying

*2026-06-05, version 1.68.0*

The app does not connect to the bicycle and once you manage to set a security code. The app decides then to refuse to connect with the bicycle, and you cannot get rid of the security code and have to enter it very complicatedly via the buttons on the bicycle. It absolutely ruins the experience with the bicycle. Apparently, I’ve got to pay another 7000 bucks to get a new bicycle. I think it wouldn’t be a Specialized again. Never Again!

### 1/5 — Useless to me

*2026-05-22, version 1.68.0*

I previously used the Ride app. The only reason was for live tracking using the ANGi sensor on my helmet. The Ride app has been “sundowned” but this replacement app DOES NOT SUPPORT ANGi live tracking. This app is useless to me until Specialized adds in the only feature I would use. Extremely unhappy!

## Most praised reviews (10 highest-rated)

### 5/5 — Sundays ride

*2026-08-17, version 1.71.0*

Awesome

### 5/5 — Specialized for me

*2026-08-11, version 1.70.0*

This is the best bike anyone could ask for. I started off about 5 miles a day and now I’m up to 25 miles a day. I am absolutely loving it!
I have a bad hip and this is one of the only things that I can get my exercise from and enjoy!
I use no assist when the hip is good and then use the assist when it is a little sore.
Thanks Specialized!!!

### 5/5 — Excellent App

*2026-08-09, version 1.70.0*

Specialized provides and excellent phone app, unlike some other bike brands!! A PC based program from Specialized to view .FIT files on a laptop would be awesome!!

### 5/5 — Top app

*2026-08-08, version 1.70.0*

Been using for 2 weeks very pleased with ease of use. Got everything this I need 👍.

### 5/5 — Love it

*2026-08-03, version 1.70.0*

Definitely enjoying this app. It keeps track of all my rides with both my e-bikes and road bike. Tells me how I’m doing.

### 5/5 — Quality Product

*2026-07-25, version 1.70.0*

Superior product all across the board! One of the best bikes on the plant.

### 5/5 — Enjoying the rides

*2026-07-23, version 1.70.0*

App made perfectly and loved overall!

### 5/5 — DaveMaker

*2026-07-18, version 1.70.0*

This is good at reviewing post ride information but useless during your ride. 
I get the impression Specialized isn’t really into e-bikes, and definitely get that impression in the bike shop.

### 5/5 — Novice Rider

*2026-07-12, version 1.70.0*

Brand new to cycling for exercise. This app is great for tracking distance speed and time.

### 5/5 — Highly functional; well thought out

*2026-07-08, version 1.70.0*

The app is great! Records my rides, allows me to customize screens, even tracks heart rate via the Apple Watch app. It’s intuitive, it’s reliable…basically everything you could hope for in an app. Amazing work!!

My only feedback for the devs, which amounts to very minor quibbles/requests:
1. Would it be possible to get the map data saved to Apple Health app? 
2. I love the idea of auto-start when I turn bike on and start riding, but does this queue the Apple Watch app/ HR sensor? I’ve only tested once and it didn’t seem to…
3. Would be nice to be able edit settings (e.g. screens) without being connected to my bike. I get that settings are bike specific, but maybe you could allow user to select the bike (even while not connected) and then adjust settings? Would be nice for folks like me who keep their bike in the garage. 

At any rate, thanks for making such a lovely app. It’s a joy to use!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
