# Spencer’s Nation — user reviews

> 114 indexed App Store user reviews of Spencer’s Nation by spencer's, rated 2.10/5 from 314 ratings.

- Source: https://appshunter.io/ios/app/spencers-nation/id1643569497/reviews
- App overview in markdown: https://appshunter.io/ios/app/spencers-nation/id1643569497.md
- Rating breakdown: 5★ 68 · 4★ 8 · 3★ 16 · 2★ 25 · 1★ 197

## What do users think of Spencer’s Nation?

Overall sentiment: negative

**Pros**

- 🤗 Helpful for tracking rewards
- 📦 Convenient digital punch cards
- 🙌 Appreciative of the app

**Cons**

- 🐛 Login and account issues
- 🤔 Pointless app with limited functionality
- 🛒 Can't shop or access online store
- 🕰️ Expiration dates on rewards
- 💻 Redirects to website instead of in-app shopping

**Commonly reported bugs**

- Login information not working
- Password reset issues
- Verification codes not being sent
- App freezing and crashing

**Most requested features**

- Ability to shop directly in the app
- Fix login and account creation problems
- Improve app functionality beyond just rewards

## Newest reviews (16 of 114)

### 1/5 — I can't even load the app

*2025-07-09, version 1.7.0*

Well I don't know if there is even an app because it won't let me sign up , just spins and spins

### 3/5 — how to improve it

*2025-06-20*

The way to improve the app is adding actual products to this one, why create the app if you can just go to the web page and check whatever’s Spencer’s Nation is selling? In my opinion, the app is useless if it’s only used to gain “points”. I know ‘just press the link, duh’ but still, the app can be improved with adding the actual products to the application :3

### 2/5 — Just made an account

*2025-05-31, version 1.7.0*

The 3 bars tab, with shop online, store locator, etc. Click on them, it doesn’t do anything.

### 1/5 — Can’t even log in

*2025-05-13, version 1.7.0*

Tried to reset my password and it keeps saying “password reset failed”  I’ve bought so much jewelry in the past and I haven’t even been able to get my rewards cuz this app don’t even work

### 1/5 — “Find the perfect Vibrator for you 😉”

*2025-04-19, version 1.6.5*

…. Is the headline of the spencer email that I got …. WOW!!!
I knew spencer was an adult toy shop but does have cool lava lamps, shirts, pillows and other random stuff but sex toys? No, I don’t think so. I ordered 2 lava lamps for my kids and hope theirs no “vibrator advertising flyers” in that shipping box or we got trouble.

### 1/5 — Won’t even let me log in

*2025-04-08, version 1.6.5*

I just don’t understand this, I know my number and password and it’s just not working. when I do the reset password (which I already know I don’t even need to do) it will tell me the number is invalid or just say it can’t be reset, I went in stores YESTERDAY and used the same number. It’s annoying to troubleshoot even logging in.

### 1/5 — Ugh

*2025-03-17, version 1.6.5*

Don’t get this app -_- so annoying

### 1/5 — Horribly made app

*2025-02-01, version 1.6.5*

Most of the time when I open this app it doesn’t even load completely  , this app needs to be worked on A LOT MORE!

### 1/5 — FIX YOUR DELIEVERY

*2025-01-28, version 1.6.5*

I ordered (Jan15) the USPS TRACKING never changed it was always on “Pre Shipping” (said it would arrive (Jan24 which is still crazy) waited the Tracking never changed it BEARLY started moving and it’s the 28th. Now it’s talking about some “will be delayed due to weather” SO RIDICULOUS YOU WAITED SO LONG NOW NOWWWW ITS DELAYED??? YEA OK WONT BE ORDERING AGAIN.

### 1/5 — USELESS

*2025-01-23, version 1.6.5*

App only allows you to sign in with your phone number, but it keeps saying the number is invalid and can’t be connected to my already existent account.

### 1/5 — Buggy, glitches

*2025-01-22, version 1.6.5*

Needs to be worked on

### 1/5 — Broken app

*2025-01-10, version 1.6.5*

This app just won’t work. You can’t even create an account without being met by endless loading screens. Unusable!

### 2/5 — Is the referral program done?

*2025-01-07, version 1.6.5*

Before you could do referrals and get punches towards free stuff is that not a thing anymore?

### 1/5 — I can’t sign in or reset my password

*2024-12-27, version 1.6.5*

I can’t sign in and I can’t reset my password I really want to use the app but I can’t I need help

### 1/5 — I can’t even shop

*2024-12-04, version 1.6.5*

The app has NOTHING but a QR code and a rewards button…I can’t even search for a product..I don’t understand

### 3/5 — I miss paper rewards.

*2024-12-04*

Spencer’s, please fix your app. I bought a lot of jewelry a while ago and got a free jewelry rewards I decided to save it for the next time I needed new tapers. Tell me why I put in my phone number and the employees can see the reward but they had me try to look at the rewards in the app and couldn’t find it. I didn’t need an update and my data was on. Luckily they were kind and put it through anyways. We don’t need a glitchy digital app, merge it with the regular app or go back to paper please.

## Most critical reviews (10 lowest-rated)

### 1/5 — It won’t let me shop online??

*2026-07-09, version 1.7.2*

Signed up and it won’t let me shop online, or even find a store.

### 1/5 — Kinda dumb

*2026-07-06, version 1.7.2*

I made an account in store and it wouldn’t let me login, and when I made a new account in the app every-time I wanted to shop it redirected me to the website. Which was exactly why I got the app, to shop in the app not the website. Just go to the website don’t waste your phone storage🥲

### 1/5 — Cannot sign in

*2026-06-24, version 1.7.2*

I have made multiple accounts trying to sign in this app is frustrating for a Gen Z!

### 1/5 — App doesn’t work

*2026-06-14, version 1.7.2*

I made an account in store. Came home to claim points to I made an account. Came back months later and it’s not even working to log in. What a strange app.

### 1/5 — Creating an account

*2026-05-29*

This app makes things complicated when creating an account on it. It wants our date of birth which if they want that they should have it set up that we type in our date of birth only not the way it is set up. Also I am not familiar with what all it asks because the date of birth is where I have gotten stuck at all because of the way it is set up. I was born January 01st, 1915 and the app's oldest year is 1920. Until this gets fixed I will only be using the website for shopping.

### 1/5 — don't track

*2026-05-07, version 1.7.2*

can't get rewards when it does show half your visits then i call they said fixed

### 1/5 — DO BETTER AND FIX THIS USELESS APP or remove it immediately from the App Store

*2025-12-30*

Edit: You guys seriously need to upgrade or just delete this app completely from the store because it’s worthless and it’s not worth using why would any of us want to use the app when you can’t even use it for shopping at least on the Hot Topic app you can actually pay for things and you don’t have to go to their website!

Original: Not the greatest app at all, WE don’t want to have to go to the website! UPGRADE THIS APP SO WE CAN ACTUALLY LOOK AT THE ITEMS INSTEAD OF JUST ONLY ON THE WEBSITE!! 😤😤😠😠😡😡

### 1/5 — Annoying and pointless app!

*2025-11-21*

Pretty much what all the other negative reviews say. It's pointless and it's not keeping track of my purchases like I was told it would.

I bought a bunch of gauges and was told I could bring them back whenever I need to size up! Great! Right? No. It doesn't keep the receipt like it should so I'm going to have receipt stapled to receipt stapled to receipt whenever I size up/change it out. How are you supposed to keep track of that without a stack of papers piling up. Do better -_-

### 1/5 — Not letting me log in

*2025-10-06, version 1.7.0*

i have an account for spencer’s online tried to download the app and won’t let me get in i put the same password i use said “error” tried to reset my password and change it and still said “error” what’s the point of having the app if it don’t even let me log in when i can log in just fine on spencer’s online.

### 1/5 — Store does not honour punch cards

*2025-08-09, version 1.7.0*

Bought 8 shirts this weekend at one location and 1 at another. I got one punch on my card despite giving them my phone number and showing them my app. So the 2 free shirts I should have qualified for were not received. They also did not apply my $20 off a purchase over $70 promo code. App (and store) are not worth it as they do not honor/apply their own promos

## Most praised reviews (10 highest-rated)

### 5/5 — im actively laughing

*2026-07-14*

i havent even used the app yet, i just got it after going to the mall today.
first of all, ive not experienced any issues with creating an account.

second, i just read a review complaining about the oldest year that they have; 1920. 

the reason im laughing is because this person is really complaining and putting a one-star review because the app wont go up to 111 years ago💀. its hard to believe someone is functioning and shopping from SPENCERS while they gamble with their life everytime they close their eyes😭

### 5/5 — Amazing App!!

*2026-03-18, version 1.7.0*

Probably one of the easiest apps i have on my phone. it keeps track of how many pieces of jewelry and tees i have bought. they even send coupons out which is totally awesome!! would definitely recommend the app because it works at any store. i also like how i can send it to my email to not have to have so many papers in my purse

### 5/5 — amazing

*2026-03-02, version 1.7.0*

my favorite store of all time, love the vintage shirts, piercings, cups, stuffies. the most iconic store known of.

### 5/5 — love it

*2025-06-14, version 1.7.0*

I really like this app with all the free rewards and hard core graphic tees and jewelry!

### 5/5 — Not annoying at all!!

*2024-10-01*

I used to always lose my punch cards and forget them. This app is basically the tee shirt and jewelry loyalty punch cards. It doesn’t text or email me constantly like other shopping apps do. I will get random coupons in my rewards tab as well. It’s a great app to have if you like the tee shirts at Spencer’s or wear the jewelry. I see why people are upset about the expiration date but with this you are now able to get points online I think? That wayyy offsets the expiration dates and gives us so many more options when purchasing. Love this app and the accessibility of it. Just needed to make a truthful review so all these negative Nancy’s can hopefully look at the glass half full and not focus on one negative thing that isn’t even that bad.

### 5/5 — Simple, straightforward

*2023-12-14, version 1.4.1*

The app works as intended. I had the sign in error another reviewer had, which was a simple solution: redownload the app to clear the cache, then simply click forgot password and ‘reset’ it to the password you wanted to begin with. (Yes, the code doesnt work on sign up, but password reset is fine for who knows what reason.) 

Tl;dr Small error that only affects sign-ups on the app, the rest of the app is simple and very straightforward to use.

### 5/5 — Good job

*2023-06-13*

Your sex toys are good

### 5/5 — No More Lost Cards!

*2023-05-22, version 1.2.0*

I finally don’t have to worry about losing my punchcards, app makes this very easy to track my punches

### 5/5 — Appreciation Review

*2023-05-12, version 1.2.0*

I love the app and workers, I’m a loner and they are like my only friends I talk to, they respectful and so nice, my favorite store and love the app too :)🖤🖤

### 5/5 — Finally!!!

*2023-04-12, version 1.0*

So happy to finally have a way to digitally track punches and get digital rewards!! I can’t wait to see the continued improvement of the app! Love it!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
