# Spend Clarity Enterprise — user reviews

> 160 indexed App Store user reviews of Spend Clarity Enterprise by Visa, rated 4.50/5 from 7,302 ratings.

- Source: https://appshunter.io/ios/app/spend-clarity-enterprise/id1245312662/reviews
- App overview in markdown: https://appshunter.io/ios/app/spend-clarity-enterprise/id1245312662.md
- Rating breakdown: 5★ 5,648 · 4★ 624 · 3★ 297 · 2★ 147 · 1★ 586

## What do users think of Spend Clarity Enterprise?

Overall sentiment: negative

**Pros**

- 🚀 Fast receipt upload
- 👍 Easy to track expense status
- 🔒 Secure with two-factor authentication

**Cons**

- 🐛 Frequent crashes and glitches
- ⏱️ Slow loading and processing times
- 🔑 Overly complicated login/authentication process
- 📁 Issues uploading and linking receipts
- 🤔 Confusing user interface and navigation

**Commonly reported bugs**

- Receipts fail to upload or disappear
- Constant need to re-enter login credentials
- Two-factor authentication code not received
- App crashes when trying to attach receipts

**Most requested features**

- Allow PDF receipt uploads
- Integrate with other expense apps and services
- Provide more detailed expense reporting and analytics
- Improve default expense coding options
- Add push notifications for expense updates

## Newest reviews (19 of 160)

### 2/5 — My $0.02

*2026-06-10*

I have been using Visa Spend Clarity at work for two years now. The app works well, but my biggest frustration is how slow it is!  In particular, when I take a picture of a receipt or import a picture from my photos and want to link it to an expense it takes what feels like FOREVER to do the task.  Seriously aggravating.  Be faster please.

### 3/5 — Expense category can’t be added or edited.

*2026-05-08, version 262.0*

When submitting an expense the category can’t be added so the app is useless because if this step is not completed the expense cannot be added

### 1/5 — Well you asked..

*2026-02-03, version 254.0*

Clunky and fails to link receipts and save items, then asks you to repeat over and over again.

### 1/5 — Receipt uploads make this terrible

*2026-01-27, version 254.0*

It used to be find, but now everytime I try to upload a picture of a receipt it cuts the receipt in half to “help” - won’t take it differently, zoom in, zoom out, it doesn’t matter.  It just cuts it off.  What used to be a 10 second job becomes 2 minutes…thanks for the “help”

### 1/5 — Woeful at best

*2026-01-22, version 254.0*

The worst expenses app I have ever used. I had to get out and restart 5 times to input 12 expenses. Absolutely terrible app. Give me Xero or Expensify everyday of the week before going near this terrible useless app.

### 1/5 — Too many bugs. Slow app

*2026-01-21, version 254.0*

Bugs in using camera. Shutdown without reason

### 2/5 — Dolla bills

*2026-01-05, version 254.0*

I’m not a fan of having to change the password so frequently

### 1/5 — Downloading receipts and login

*2026-01-01, version 254.0*

It takes too long or crashes the app. You should have an auto login like every other app..

### 3/5 — Visa

*2025-12-30, version 254.0*

I can’t text my pictures in any more.  I wish I could zoom in on the receipts without choosing 
that one

### 2/5 — Glichy app always times out

*2025-12-30, version 254.0*

This service/App always has problems, uploading receipts & taking too long to load them. App times out even tho I’m working in the app. Photos of receipts show sideways when loaded. Do not recommend.

### 3/5 — Receipts not linking

*2025-12-15, version 254.0*

Finding it difficult to link receipts but when it does you get two copies.

### 3/5 — Nice update UI but not refreshing

*2025-12-10*

After the recent UI update, the list of pending expense doesn’t refresh automatically after completing an expense coding and pressing back. This is annoying unfortunately. This issue has been there for a long time and not addressed yet.

### 3/5 — Link problems

*2025-12-08, version 254.0*

It has serious glitches

### 2/5 — Error loading receipts

*2025-12-03, version 254.0*

Constantly having to restart the app because some receipts can’t be loaded. Really frustrating

### 2/5 — App issues

*2025-12-01, version 254.0*

App crashes constantly, won’t link receipts have to close and reopen very often like every 4 or 5 receipts.

### 3/5 — Used to be good

*2025-11-12*

Buggy, have to log on multiple times.  It fails while taking photos of receipts.  Then you will end up with multiple photos of the same receipts.  God forbid you go to your photo library to download receipts because it may grab anything including random vacation pics for no apparent reason.  It used to work great and I loved it.  Now I hate it.

### 1/5 — Terrible

*2025-10-16, version 253.0*

Crashes a lot. Mileage expenses make no sense- how am I supposed to know the exact dollar amount before I enter the route???

### 1/5 — Horrible camera cropping

*2025-10-09*

The receipt photos used to be faster and easier.  But in a recent update they changed it to where it gets cropped down after taking the photo.  I’m sure the intent was to ensure you have ample room on all sides of the receipt when you take a photo to avoid cutting it off - but the current implementation gives zero indication on what the crop will be prior to taking the photo, resulting in multiple attempts needing to be taken to get the whole receipt in the photo.  It’s clear that whoever implemented this change has never used the app before.  Very frustrating.

### 1/5 — App is broken

*2025-10-05, version 253.0*

This app needs serious work. When trying to submit pictures and comments for receipts, they don’t load, crash the app, don’t save, etc.

## Most critical reviews (10 lowest-rated)

### 1/5 — Access Issues

*2026-08-17, version 262.0*

I am not sure if it’s an issue with my company or this app but twice I could not use it. Once, I could not get in and was blocked and then I got in but could not process any expenses. Sent the issue to my IT team twice.

### 1/5 — Worst Experience Ever

*2026-07-24*

After almost two decades of using apps, this has to be the worst experience I’ve ever had with one. Login doesn’t work at least 70% of the time, constantly having to bother my administrator. Currently advocating to our executives to cut this completely as it’s extremely disenchanting. I can’t imagine how this company tolerates such poor functionality of their product. I would be flat out embarrassed if I were the developers. Poor reflection on Visa. Or maybe they don’t care, wouldn’t know (can’t ever speak with anyone that can help).

### 1/5 — Worst app you can download

*2026-07-01, version 262.0*

If I could give it zero stars I would. My boss is breathing down my neck to submit expenses. Receipts will not upload. I’ve reset my phone, closed and restarted the app, tried on WiFi and cell data, so I deleted the app and reinstalled, now I cannot log in because it’s asking for the displayed code in the app on my registered device, how do you make an app this terrible if it’s not on purpose?

### 1/5 — Disappointing

*2026-06-28, version 262.0*

The app is barely functional but find it hard to see why it requires an updated password every month - way too much security for an app that only codes expenses. Loading of receipt photos and process is laborious and has too many steps. You'd think visa would have the resources to create a faster and less arduous app to simply code expenses - wasting hours of the workds time.

### 1/5 — Worst app I’ve ever used

*2026-03-16, version 261.0*

Freezes on ever expense! You have to completely close it and start over after every one. Receipts take too long to upload. Terrible app!!!!!

### 1/5 — Glitchy

*2026-02-17, version 261.0*

Glitchy

### 1/5 — Loosing patience

*2026-02-16*

We constantly get “something went wrong contact administrator” when trying to log in.  Administrator must reset password every few days.  This app really is horrible.  We have been trying and trying to get it to work for over a year.  Try to let users reset their own passwords and they cant.  The two factor authentication email is never received.  Mess around with reset too much and you are locked out.

### 1/5 — Not consistent

*2026-02-12, version 254.0*

This app needs help when catching up on all my coding it fails to link receipts 90% of the time I have to go through the gallery and manually link receipts it takes a lot of time.

### 1/5 — The WORST

*2026-02-05, version 254.0*

I can’t possibly understand how anybody could use this app and say “yep, that’s developed enough for market!”. A run over laptop would be less glitchy. Refuses to link receipts, constantly crashes, logs you out randomly then forgets to offer biometric logins, pre fills descriptions that are both absolutely useless and SLOW to clear/erase. This app sucks on every level. If my employer didn’t force us to use it, you couldn’t pay me to praise this. Even typing this review it’s trying to log me out, I’ve had to hit “continue working” 3 times in 2 minutes. This app is the poster child of ultimate failure.

### 1/5 — Crashes

*2026-02-03, version 254.0*

Crashes every 5th-10th reciept

## Most praised reviews (10 highest-rated)

### 5/5 — Work good

*2026-02-07, version 254.0*

Thanks

### 5/5 — Lento e trava a todo momento

*2025-09-18, version 253.0*

Lento e trava a todo momento

### 5/5 — Perfeito

*2025-04-19, version 251.0*

Maravilhoso

### 5/5 — Uso do APP

*2024-12-04, version 243.1*

Percebo que demora um pouco para  carregar a notas, e confesso que não tenho muita habilidade por ser um usuário novo. Acredito que assim que me familiarizar com o APP, devo me sair melhor.

### 5/5 — Sales Consultant

*2024-09-13, version 243.0*

Very easy to use and user Friendly. Thanks

### 5/5 — Updates

*2023-12-13, version 232.0*

Unable to use app because of needing updates but there is no way to update so I’m locked out

### 4/5 — Ministry/ Management

*2025-05-29, version 252.0*

I love the ease of use

### 4/5 — Lento

*2024-09-11, version 243.0*

O app trava bastante no anexo dos comprovantes

### 4/5 — I like the app but needs improvement

*2023-08-12, version 232.0*

The app seems to be very good for allowing me to complete expense reports rapidly.  The key is to capturing receipt images as soon as you have the receipt in hand.  I like the thumb print login on iPhone as login takes less than 5 seconds.  I also like that 100% of my receipt images are captured as long as I am using the app (web version is hit or miss with up to 50% of my images requiring resending), and ease of editing expense coding.  So I can sit in an airport and knock out a month of expense reporting in 10-15 minutes or even log expenses while waiting for a haircut.  Where this app needs improvement is unlinking a receipt image - can’t do it.  So if I have two receipts for $50.95 and the app auto links the wrong one  to an expense item then good luck unlinking it.  We really need a command in that drop down to unlink an image.  Also needs ability to delete unused receipt images.  I DO NOT WANT TO HAVE TO LOGIN TO THE WEB VERSION TO DELETE OR UNLINK IMAGES - it is a pain in the butt to get logged into the web/desktop account.  If these two items were corrected I would give the app 5 stars.

### 4/5 — Old pics

*2018-10-11*

I will change this to 5 stars when someone can tell me how to remove the old pictures of receipts that I do not need anymore. I was told they would fall off after 30 days but they are still there. It’s annoying. Uninstalling the app and downloading it again did not get rid of them.

**Developer response:** Hello Okccsi, thank you for bringing this to our attention!

Receipt images will stay in the Image Library unless they are attached to a transaction. If you want to delete old images from your Image Library, you can delete them by accessing the web platform. We hope this helps address your issue!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
