# Spendesk — user reviews

> 47 indexed App Store user reviews of Spendesk by Spendesk, rated 4.70/5 from 629 ratings.

- Source: https://appshunter.io/ios/app/spendesk/id1189271166/reviews
- App overview in markdown: https://appshunter.io/ios/app/spendesk/id1189271166.md
- Rating breakdown: 5★ 551 · 4★ 33 · 3★ 13 · 2★ 7 · 1★ 25

## Newest reviews (14 of 47)

### 4/5 — Pas très intuitif

*2026-05-21*

Site technique un peu difficile à cerner quand on n’est pas un professionnel de l’informatique!

### 2/5 — 3 Years of Uncorrected Bugs

*2026-01-23*

Spendesk adamantly refuses to fix a bug that has been reported to them repeatedly for more than three years.

If you use the Spendesk credit card to pay for a transaction, the Spendesk app ALWAYS incorrectly populates the “description” field with the “supplier” information. 100% of the time without fail. That means that you have to delete the incorrect information from the “description” field in order to add a description, and you have to then manually add the correct info in the “supplier” field (or cut/paste from the “description”).

The new app update yesterday also reintroduced a new bug that Spendesk manages to fix and then reintroduce from time to time. Again, if you use the Spendesk credit card for a transaction, when you try to use the camera via the Spendesk app to take a photo of your receipt, Spendesk will show that the receipt has been captured, but on the app’s Home Screen the app shows that the receipt is missing. Sure enough, when you tap that expense item, Spendesk has deleted the image of the receipt. I have tried three times to use the camera in the Spendesk app to capture a photo of my receipt and the app deletes it every time. This bug happens every few months, and then they fix it for a while. Bottom line, don’t use the app to take a photo of your receipt. Use your iPhone’s camera app to take a photo and upload an image of your receipt from you photo library instead. That avoids the headaches of this annoying bug.

### 3/5 — Manque d’efficience

*2025-10-08*

Le motif de la dépense est pré remplie avec le nom du fournisseur, il faut toujours effacer et remplacer par le « vrai » motif, c’est chronophage

### 3/5 — Downgrade: 2.67.0 Update Introduces New Bugs

*2025-04-09*

First, the 2.67.0 upgrade introduced a new bug where you have to attach a receipt twice. Even though you take a photo of a receipt, the app tells you that the receipt is missing until you take a photo of the receipt a second time.

Second, and most frustrating, the Spendesk developers have STILL not fixed a bug that has existed for over two years. When you use your Spendesk card, 100% of the time, without exception, the Spendesk app incorrectly lists the supplier in the “item description” field instead of the “supplier” field. You have to correct literally every single Spendesk credit card transaction in the Spendesk app. This cannot be difficult to fix.

**Developer response:** Thanks for submitting this detailed report, this will definitely help us understand what' is happening and fix those issues. Could you by chance reach out to our support team, so we can look into precisely those Uber transactions?

In the meantime, we're investigating to solve 2nd, 3rd and 4th issues. I'm really sorry that you're experiencing those problems.

### 4/5 — Much improved

*2024-11-26, version 2.54.0*

The speed at which the app opens, and loads the various sections when submitting expenses, is much faster than before. Much nicer to use, very swift and convenient.

### 3/5 — Pas de sans contact

*2024-10-25*

C’est dommage de ne pas avoir le sans contact on a l’impression d’avoir une carte de 2020

### 2/5 — Version 2.43.1 introduces a critical new bug

*2024-04-17*

Downgrading the app to two stars because Spendesk has created two new bugs in the app.

The critical bug is that the app incorrectly lists individual charges from the Spendesk Visa card. I have multiple Uber charges where the Spendesk app incorrectly shows a higher amount than the actual charge. The Spendesk app incorrectly shows the amount as as little as $0.47 and as much as $2.55. There is no pattern other than over the past 6 days, more than 75% of my Uber transactions are incorrect (all higher) in the Spendesk app than the actual amount charged by Uber and shown on the Uber receipt.

The second new bug is that the app randomly changes the expense category when you edit the description or vice-versa.

The third bug is that the app randomly crashes and closes.

A fourth bug that remains unfixed for months is that the Spendesk app incorrectly populates the “description” field with the name of the vendor. This should be a simple bug to fix.

**Developer response:** Thanks for submitting this detailed report, this will definitely help us understand what' is happening and fix those issues. Could you by chance reach out to our support team, so we can look into precisely those Uber transactions?

In the meantime, we're investigating to solve 2nd, 3rd and 4th issues. I'm really sorry that you're experiencing those problems.

### 3/5 — Problème de saisie

*2024-03-18*

Dommage se ne pas autoriser le chargement des pdf de factures

### 2/5 — Downgrading to 2 Stars - Bugs, Bugs, Bugs

*2023-12-07*

I previously rated the Spendesk app 3 stars due to a multitude of bugs with the wrong date ALWAYS populating when you submit an expense request, random foreign currencies being used (i.e. the optical character recognition has difficulty recognizing non USD currency symbols on scanned / uploaded receipts about 15-20% if the time. 

I am now downgrading to 2 stars because I just received the purple Visa card, and although it truly is one tap to activate the card in the app, it’s not possible to set or change a PIN for the card. All you get is the spinning purple wheel of death on a blank white screen after you tap “create a PIN” or “change my PIN.” And of course, there is no way to contact support in the app. So I currently have an unusable business Visa card. 

Spendesk has soooooo much promise. It is truly pretty easy and intuitive, other than all of the manual date and currency corrections and unfixable problems like this PIN bug. Yes, the app is the most current version. Yes, my iOS is the most current version. Yes, my WiFi and cellular data networks have max signals, and yes, the rest of the app loads quickly (and literally every other app and browser loads quickly and functions correctly).

### 2/5 — Service indisponible

*2023-11-13*

J’ai souscrit à Spendesk depuis 1 semaine et nous rencontrons des difficultés avec l’application. Après avoir saisi le code de sécurité pour la deuxième fois un message d’erreur indique « Notre service est temporairement indisponible, ressayez plus tard ». Sauf que ça fait cela tous les jours. Je corrigerai ma note lorsque ce souci sera résolu, mais un souci pendant la période d’essai ce n’est pas rassurant.

### 3/5 — Would be 5 stars if they fix the bugs

*2023-11-03*

Overall, a decent app, but there are several time-water bugs they need to fix, including: Date is ALWAYS wrong when the app extracts data from scanned receipts. 95% of the time, the app uses yesterday’s date instead of the date that actually appears on the date or the date when you create an expense item. Sometimes the date is 2 days previous, and one time the app used 1/1/2020! The date is NEVER correct. Literally never. As a result, you have to manually correct the date on every expense. This bug has existed for the full year that I have used Spendesk, and it happens no matter which city/time zone I am in anywhere in the world. The date is always at least one day off regardless of which side of the international dateline I am on. 

 Time stamp when you create an expense is always incorrect, too. I just noticed this yesterday, so I’m not sure whether this is a new bug or not. I noticed yesterday that when I created an expense item, the date stamp in the app was 4 hours earlier (the app said that I created it 4 hours earlier immediately after I created it). The time stamp was also 4 hours before the expense occurred, in this case a Lyft ride! Today I had two expenses that the timestamp was 1 hour earlier than when I created the expense. I’m in the same city and time zone, so that’s not the cause of the error. It has nothing to do with date/time settings on the phone, time zone/city where you are physically present, etc. the app just always populates the incorrect date and time. 

 Not a bug per se, but annoying - when you switch from the Spendesk app to another app, like your mail to screen grab a receipt, when you switch back to the Spendesk app, it has to use Face ID to reopen the app, even if you just switch apps for a couple of seconds. I get the idea of keeping your expense data secure, but the app doesn’t need to (and shouldn’t) lock simply because you switched to another app for a few seconds or less. No, it’s not the auto lock settings on the phone - it’s the Spendesk app.

Feature request: allow users to edit an expense that has not yet been approved. You can’t do this today, so once you have submitted an expense, you cannot edit it at all. You have to delete it and create a new expense instead.

### 5/5 — Le bon outil du manager

*2023-10-27*

Top outil pour agiliser la gestion opérationnelle tout en conservant une parfaite maitrise des dépenses

### 3/5 — Software company that can’t write software

*2023-10-11*

The app sets the date of the expense a day behind the date on the receipt… every time. They claim it’s an issue with their AI they can’t resolve. 

If you can’t fix your AI, don’t put it into production with customers and demand they put on extra time to work around it. They should pay me a quarter for every date I have to fix.

### 2/5 — Mostly good but lots of bugs

*2023-09-19*

What’s good:
The ability to quickly upload or take photos of receipts works great. I like that the app also lets you have different business entities to make it easier to submit expenses to the correct entity.

What’s not good:
When you upload an expense in a foreign currency, the app lists your expenses in your home currency, and this makes it difficult to quickly locate an expense from a long list of expenses. For example, if you create an expense for a €20, the app displays the expense in your list of pending, approved, or paid expenses in $ (if that a your home currency). If I need to search for that €20 expense later, I have to know the approximate exchange rate to figure out which expense is the one I’m looking for. This is difficult when you have multiple expenses for the same thing, like taxi or ride share expenses that are all between 18-22 euros, as an example.

The bugs:
These are really annoying because you have to manually correct them on literally EVERY expense entry.
- the app is unable to recognize the € symbol or the word “euro” when it scans a receipt. 100% if the time, the app incorrectly assigns £ or $ to scanned receipts that clearly display €. Yesterday, the app incorrectly applied a currency I have never encountered. This is a huge issue for businesses, because it means that you will reimburse too much or too little. 
- The app ALWAYS assigns the wrong date to literally every expense. The date is almost always 1 day in the past and sometimes two. This week I even had an expense where the app assigned a date of September 1, 2015.
- lately, the app wrongly says there is a duplicate expense when there is not. I just arrived at the airport and created a new expense for the taxi ride to the airport, and the app said that my expense was a duplicate of an expense from 7 hours ago (when I was asleep and had not even gotten into a taxi). I checked the list of expenses to see whether there was one for the same amount, but there wasn’t. I submitted the receipt, and sure enough, there is only the one, correct expense I just created - no duplicate. 

These bugs are consistent, and they’re annoying. I’m surprised the developers haven’t tested the app and discovered these bugs because they’re existed for quite a long time. It’s frustrating to have to manually correct currency and date on every expense. If the developers fix these bugs, the app would be a 5-star app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Annoying

*2026-07-09*

Super Annoying

### 1/5 — FIX YOUR BUGS!!!!!!!

*2026-06-23*

Your developers need to understand what QA testing, and you need to text the basic features of the app! It’s inexcusable that users cannot add a supplier name to an expense item. This was previously possible, but you broke it last week. What’s worse if that you pushed out an update today to fix bugs, and didn’t fix this one!!!!!!!!!!

### 1/5 — Lent

*2026-06-15*

Latences serveur trop lent

### 1/5 — Too many bugs

*2026-06-07, version 2.103.0*

Too manny bugs. Nothing has improved for weeks. Receipts seem to be disappearing although I’ve uploaded them weeks ago. Very disappointing. You can’t even add a new merchant.

### 1/5 — Terrible product

*2024-11-01*

No Apple Pay
Can’t change PIN
Can’t see card details in the app
The email receipt feature can’t figure out very clear receipts
Disaster

### 1/5 — Something has gone terribly wrong

*2024-08-06, version 2.50.1*

Unfortunately Spendesk has utterly botched their new card roll-out. A once dependable, reliable service has been plagued with errors, missed payments, and interminable waits for verification codes. Cannot be used for business critical payments as the reliability is just not there. My company will be moving away from Spendesk which is a shame. In its heyday it was great.

### 1/5 — Personne ne répond aux mails !

*2022-10-05*

Pb de piratage avec la carte par UBER , vous n’avez toujours pas remboursé les débits alors que je l’ai signalé à plusieurs reprises
Et toujours pas reçu le code de la nouvelle carte donc suis bloquée !! Et pas de réponses aux mails 
Ce n’est pas sérieux ni professionnel de votre part

### 1/5 — Première connexion impossible

*2022-09-26*

Cette app me paraît très bien, sauf qu’il m’est demander de me connecter, à avec un choix de 4 accès possible, mais c’est impossible car je n’ai pas encore de compte et qu’elle ne me propose aucunement d’en créer un.  

HELP

**Developer response:** Bonjour boscem,
Merci pour votre message. Nous sommes désolés que vous rencontriez des difficultés pour vous connecter.
Votre entreprise est-elle cliente de Spendesk ?
Si oui, vous recevrez un email de votre administrateur pour vous créer un compte et vous pourrez ensuite vous connecter à notre application.
Si non, notre solution est administrée par les directions financières et comptables pour leur entreprise, pour plus d’informations vous pouvez nous contacter via ce formulaire https://www.spendesk.com/fr/schedule-a-demo/
Cordialement,
L’équipe Spendesk

### 1/5 — 3DS via app. App doesn't let me login 🤦‍♂️

*2022-04-18, version 2.21.0*

I never know if I'll be able to pay with Spendesk. Often, to finish a payment, you need to approve in the app. No other way to approve a transaction is suggested (email code, SMS etc). Just app.

Google SSO is super clunky. 8 / 10 times I can't login because "Google token expired". Result: can't make a payment.

### 1/5 — Validation paiement en ligne ne fonctionne pas

*2022-01-25*

Impossible de faire marcher la validation en ligne par notification
App très buguée

**Developer response:** Bonjour,
Nous avons eu des problèmes avec notre partenaire bancaire sur la validation des paiements en ligne ces dernières semaines. Si c'est toujours le cas, n'hésitez pas à contacter directement l'équipe support pour que l'on puisse vous aider : https://www.spendesk.com/contact-us/ des prob

## Most praised reviews (10 highest-rated)

### 5/5 — K

*2026-08-06*

K

### 5/5 — Spendesk

*2026-07-04*

Très bien

### 5/5 — Facile d utilisation

*2026-06-08*

Très bien.  Facile d utilisation et rapide à enregistrer les infos.  On gagne bcp de tps

### 5/5 — Forçage

*2026-05-29*

On me force à mettre un avis

### 5/5 — Brilliant

*2026-04-28, version 2.100.0*

Best app for expense management, virtual cards, and everything in between!

### 5/5 — Great app

*2025-12-16, version 2.88.0*

Super easy to use and very convenient for mange expenses

### 5/5 — Impeccable je trouve cela tres rapide je recommande vivement

*2024-11-25*

Je suis très satisfaite de ce procédé Merci

### 5/5 — Factures

*2024-10-21*

Très pratique pour envoyer frais

### 5/5 — Top

*2024-05-23*

Hyper pratique pour se faire rembourser les frais pro par sa direction.
Après ça dépend de la rapidité d’exécution du service comptabilité 🥴

### 5/5 — Simple et intuitive

*2023-12-26*

Bravo, c’est intuitif et hyper simple d’utilisation

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
