# Spending Account Mobile Center — user reviews > 134 indexed App Store user reviews of Spending Account Mobile Center by Trion Group, Inc., rated 4.20/5 from 470 ratings. - Source: https://appshunter.io/ios/app/spending-account-mobile-center/id561172662/reviews - App overview in markdown: https://appshunter.io/ios/app/spending-account-mobile-center/id561172662.md - Rating breakdown: 5★ 308 · 4★ 34 · 3★ 9 · 2★ 16 · 1★ 58 ## What do users think of Spending Account Mobile Center? Overall sentiment: neutral **Pros** - 🚀 Fast, easy, and simple - 👍 Straightforward and works well - 👍 Convenient and easy to use - 👍 Effortless lifestyle submissions - 👍 Stress-free user experience - 👍 Intuitive and user-friendly - 👍 Excellent navigation - 👍 Efficient reimbursement process - 👍 Claim submission made easy **Cons** - 🐛 Clunky and outdated interface - 🔒 Redundant and cumbersome security features - 🐛 Buggy and glitchy app - 🐛 Frequent login issues - 🐛 Blank verification screen - 🐛 Crashes and freezes - 🐛 Incompatible with landscape mode on iPad - 🐛 Difficult to get reimbursed - 🐛 Denies claims for no clear reason **Commonly reported bugs** - Frequent password resets required - Biometric login (Face ID) not working consistently - Inability to update user information within the app - Blank verification screen when trying to log in - Inconsistent reimbursement decisions for similar claims **Most requested features** - Allow app to remember username for easier login - Implement direct deposit option for reimbursements - Add option to disable unnecessary mailing of check confirmations - Improve document upload and claim submission process - Implement 2-factor authentication for better security ## Newest reviews (10 of 134) ### 4/5 — Functional and fine *2026-03-07, version 310.17.0* Interface is a little old school and clunky but is straightforward and works well enough ### 4/5 — Unnecessary Mailing *2026-01-28, version 310.17.0* I wish there was a way to get check confirmation letters from being sent through mail. I don’t need those. ### 4/5 — Super helpful *2026-01-03, version 310.17.0* Since I can’t get a replacement debit card this has been amazing ### 2/5 — Just never works *2025-12-01, version 310.17.0* Change your password, ok no problem I changed my password. Now I can’t log in the app, only the website. Come on man get it figured out. ### 1/5 — Login issues *2025-10-10, version 20.6.0* Can no longer login - after logging in, an almost blank page pops on saying “select verification method we care about your security” But nothing else? Nothing to choose? Just blank. ### 5/5 — Easy of use *2025-06-24, version 20.4.0* Best site. ### 5/5 — Vision *2025-06-19, version 20.4.0* I find this app to be very easy to use. ### 5/5 — Very user friendly *2025-06-07, version 20.4.0* Very easy to use ### 5/5 — Great App! *2025-06-01, version 20.4.0* Convenient and easy to use! ### 5/5 — Convenient *2025-05-25, version 20.4.0* Process of getting reimbursed is straightforward and convenient ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-05-26, version 315.4.0* The App hardly ever works and whenever I try to reset my username or password it never a sends the link via email to do so ### 1/5 — Garbage app *2026-04-06, version 310.17.0* This app never works. I try to submit payment reimbursements and it never allows me to continue with the reimbursement. I have to go to the desktop site if I want anything to work. ### 1/5 — Terrible app *2026-03-28, version 310.17.0* Extremely buggy ### 1/5 — Third time submitting… *2026-01-30, version 310.17.0* Why is it so difficult to be reimbursed do the dependent care expenses??? ### 1/5 — The least bit user friendly *2026-01-17, version 310.17.0* Security features are redundant, arcane, and cumbersome. Not industry standards nor more secure; feels like it was designed to hinder user experience and likely what they hope will result in user frustration to lessen the likelihood the user actually submits a claim for reimbursement. All companies that choose to use them for handling claims should seriously reconsider if they value their employees. ### 1/5 — Dreadful, just dreadful *2025-12-22, version 310.17.0* Where to start, grade school children could have done a better job with UI design. To say the app is rudimentary hardly captures what a low effort implementation it is. It DOESN”T SUPPORT LANDSCAPE MODE on the iPad. That should pretty much tell you everything you need to know. Zero effort invested in creating a well designed easy to use app for customers. ### 1/5 — Run!! *2025-11-24, version 20.6.0* If this is your FSA company, run!! Expect to have to hunt down receipts from your doctor and dentist and send it in. Then try to tell you the statement the doctor sent you isn’t clear enough. It’s scanned at an actual clinic and a DDS office. The solution? They tell you to buy from an FSA store instead. What a joke. ### 1/5 — Completely unusable *2025-11-07, version 20.6.0* There’s always something wrong with this buggy app. Now, like other users have complained, there’s a screen that asks you to select a verification method but it’s entirely blank and you can’t move past it. This company does not take the fact that they are holding our money very seriously at all. It’s ridiculous. ### 1/5 — App never works *2025-10-28, version 20.6.0* I don’t use the app often, but every time I do, there is some new feature that doesn’t work. I logged in and the app wanted me to change my password. Usually this part is difficult, but I managed to get past this. As soon as you change, you need to log in again. Annoying, but not unusual. I logged in and it asks you to select a method of verifying and says it cares about my security. The page turns white and nothing shows up. No selection to text or email. There is a number to call for help and the assistance is direction to access from a PC. I have the mobile app on my mobile device but I can’t use it because I’m apparently not seeing enough of the screen to make a selection to verify my identity so I need to find a pc to access the mobile app. Makes no sense. ### 1/5 — Terrible *2025-10-27, version 20.6.0* They denied multiple claims and when I called to find out why each person I talked to gave me a different reason. It’s so hard to get my own money it’s insane. ## Most praised reviews (10 highest-rated) ### 5/5 — Ease *2026-04-13, version 310.17.0* This has been the easiest app and experience I have ever had for FSA ### 5/5 — Easy and convenient. *2026-03-30, version 310.17.0* I primarily use to cover my monthly Medicare Advantage Plan premiums. Easy request form and quick receipt upload. Payments directly to my checking account is a plus! ### 5/5 — Love it *2026-02-06, version 310.17.0* Fast, easy and simple ### 5/5 — Stress free user app *2025-11-12, version 20.6.0* Excellent navigation and effortless lifestyle submissions ### 5/5 — Easy to use *2025-11-11, version 20.6.0* I love the app & the ease to submit and get reimbursed. The only improvement I would recommend is to allow the app to remember the user name for the ease to login ### 5/5 — Daycare spending account *2025-09-02, version 20.6.0* Quick and efficient way to get my funds I love it! ### 5/5 — Easy to use *2025-07-24, version 20.4.0* Super easy to use and reimburse yourself ### 5/5 — Easy to use *2025-07-07, version 20.4.0* Easy to upload and reconcile ### 5/5 — Daycare spending account *2025-07-07, version 20.4.0* Quick and efficient way to get my funds I love it! ### 5/5 — Easy to use *2025-07-01, version 20.4.0* Love this app, it’s an easy and convenient way to access reimbursements my FSA’s. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*