# SPIRIT+ — user reviews > 43 indexed App Store user reviews of SPIRIT+ by Dyaco International Inc., rated 4.30/5 from 330 ratings. - Source: https://appshunter.io/ios/app/spirit-plus/id1544893774/reviews - App overview in markdown: https://appshunter.io/ios/app/spirit-plus/id1544893774.md - Rating breakdown: 5★ 237 · 4★ 35 · 3★ 15 · 2★ 8 · 1★ 35 ## Newest reviews (14 of 43) ### 1/5 — Lame *2026-01-16, version 3.5* It does not save the result and does not sync with health even if the rights are given. ### 1/5 — They lie about data collection *2025-11-20, version 3.5* From the ‘privacy’ policy when you go to establish an account: The list of the data that you agree for the Company to use presents as follows: a) Identity data, including l first name, l last name, l username, l date of birth, l gender, l height, l weight; b) Contact data, including l email address, l telephone numbers, l residence address; c) Financial data, including l Bank account number, l Payment card details; d) Profile data, including l Social media accounts details, l Third party App accounts details; e) Workout data, including l workout types, l fitness machine types, l running/riding distance, l burned calories number, l heart rate, l average watt, l speed/pace profile, l inclination profile, l resistance level profile, l GPS data from smartphone or smartwatch; IV. Member Agreement Statement By setting up a Member profile, you agree that the Company may collect, process and use your personal data in accordance with the following conditions, and confirm that the following relevant rights and information have been notified. 1. Personal Data Recipients: l The Company and its affiliated companies. l Any approved third party such as… e.g. law firms, vendors, contractors, agents, service providers. 2. Purposes of Collecting Personal Data: a. To satisfy your request for the Company’s product or Service and improve the Service. b. To customize advertisement and business behavior management service, contact individuals, and conduct consumer research. c. To use data and records of surveys, research, analyses, and statistics to improve the quality of the Service. d. To plan new product functions and new services of the Company. e. For customer service and problem handling. f. To provide internal and external customer’s anonymous reports. g. For notice of various services and activities of the Company. h. To provide you with the functions of the service that you request. 3. The provision of personal data is a requirement necessary to enter into a contract of providing Members with the Service. ### 1/5 — QR Code Does Not Work *2025-09-01, version 3.4* The QR code you’re supposed to scan to link your residential machine to your Spirit Account does not work. It returns a “something went wrong” error. Support doesn’t care because they would need to contact app developers in Taiwain and refuse to do so. It took hours just to get them to understand the issue (because they were testing on a commercial machine, which works differently). Think twice before spending thousands of dollars on a machine if you’re actually wanting the online class feature. ### 1/5 — Spirit app *2025-08-20, version 3.3* This app works well with the treadmill but after completion it no longer will sync with Strava. I’ve tried to get support without any luck! ### 1/5 — Doesn’t work *2025-07-13, version 3.0* Doesn’t record ### 1/5 — Massive disconnect *2025-03-31, version 2.9* Bought the treadmill because it syncs with a free app, only it doesn’t sync and after 4 months of dealing with their “help” desk AND a new console, they can’t give me the password needed to update the software on the treadmill itself. ### 1/5 — App close when opening history *2025-03-24, version 2.9* Not possible to review activities since the app close unexpectedly every time. Useless app. Unable to export to Strava. ### 1/5 — Unable to sync *2025-01-09, version 2.9* Connected via bluetooth but workout not save after ending it on the machine. ### 1/5 — What a lousy app *2024-12-23, version 2.9* Crashes / closes every time I click on history. I can only hope someone improves this. The product CVC800 looks solid but I just assembled it. More to come on that ### 1/5 — App doesn’t even work *2024-11-29, version 2.9* I can’t even connect to the treadmill due to constant errors ### 1/5 — No longer works *2024-11-11, version 2.9* Since the update one week ago, my data will not transfer from my equipment to the app. Called customer service and they were no help. They have no answer for what’s going on. I’ve deleted the app and reinstalled it To no avail. ### 1/5 — Uploads don’t work half the time *2024-11-09, version 2.9* Their servers give API errors all the time, and records won’t go to Apple Health if there is an error on the server. Just give us an option to write directly to Apple Health. I don’t care about your servers, I want my data. Since last update, this app is completely useless, it won’t write a single data point ever ### 1/5 — Uploads don’t work half the time *2024-11-01* Their servers give API errors half the time, and records won’t go to Apple Health if there is an error on the server. Just give us an option to write directly to Apple Health. I don’t care about your servers, I want my data. ### 1/5 — Account required *2024-09-02* The first thing this app does is ask to create an account for a product you’ve already purchased. Sorry Spirit, you don’t get any more data from me; I’ll just push buttons on the treadmill. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update the App, lose Support *2026-07-28, version 4.4* Since we bought our stationary bike I have recorded hundreds of workouts, 8 miles per workout, twice a day, virtually every day for over a year. After the App update today, none of that data is available and recording the next workout like I have for over a year, is no longer possible. Your App looks like your target audience is between eight to ten years of age. There’s no service for me in this app. SR ### 1/5 — Doesn’t work *2026-06-22, version 4.2* After an app update this won’t connect to my XBR95. It doesn’t detect the bike anymore on my app or my wife’s. For the price of this bike it’s very upsetting. ### 1/5 — Thank you *2026-06-16, version 4.0* For updating and making my last 2 weeks worth of workouts vanish and not save any of my recent workouts too. Now I can finally say goodbye to this garbage app that works 1/3 of the time. As if I only want to capture 1/3 of my life. ### 1/5 — Terrible at everything *2026-04-28, version 3.11* Instructors are terrible, boring. Connection should capture full work instead of partial and it lost my profile. ### 1/5 — Can’t log in *2026-04-27, version 3.10* Garbage, can’t log in, at least it angers me enough to power through the uphill run. ### 1/5 — Poor product *2026-04-07, version 3.7* Lousy interface with limited functionality. Principally a platform to market subscriptions ### 1/5 — Never saves workout *2026-03-03, version 3.7* The app shows the stats from my display which means it has connected properly but when I click save it does nothing. It used to work but hasn’t worked for over a year. Very frustrating! ### 1/5 — Where are the 4 star ratings *2026-02-10, version 3.6* I’ve owned two Spirit treadmills but the latest model with digital interface is horrible fail. It updates in the middle of workouts and doesn’t sink data to the app as promised. When I downloaded app, it must be invisible because no matter how much looking I do, the only way to find it is to ask my phone where it is!! Doesn’t matter anyway because none of my workout stats are there. Based on the reviews, I’d say none of the issues with the product or App have been resolved since its original design. I’m terribly disappointed. ### 1/5 — Forced restart of treadmill *2026-01-31, version 3.5* The treadmill forces itself to update the software during the middle of a workout and shuts itself off. This is dangerous. This is the only treadmill I’ve had that does this. Absolute fail. ### 1/5 — Terrible *2026-01-25, version 3.5* 8/10 times doesn’t pick up the info from the spirit bike. Horrible experience. Would give 0 stars if possible. ## Most praised reviews (10 highest-rated) ### 4/5 — High Praise but … *2026-07-07, version 4.4* As a long time user of a Spirit XBU55 stationary bike, I have lots of praise for the new version of the Spirit+ app. It is a huge improvement with its attractive new interface and greatly enhanced data graphing capabilities. On the other hand I must register my disappointment that one glaring bug in the previous versions has not been fixed - its compatibility with earlier Spirit equipment with older firmware. Fortunately, the new app IS mostly compatible with my older XBU55 and I will continue to use it happily. But I will do so knowing that the app shows my RPMs as exactly half of the actual value and shows distance (and speed) values that are off by a factor of something close to 1.6 (which sounds like a simple kilometer to miles conversion error). This problem could be cured rather easily in the app through any of several programmatic fixes. I'll note one extra feature that I would love to see. The ability to delete more than one workout at a time from the phone's memory. The ability to delete workouts based on a date range would also be wonderful. My critique is NOT a deal breaker. I repeat my high praise for the new version 4.x of the Spirit+ app. ### 4/5 — Works well with XBR95 *2025-12-21, version 3.5* Works well for logging workout and sync to apple health. The only problem I have is it randomly add dummy workout records to my apple health. I have to go to apple health to delete average of 4-5 dummy workouts per day. ### 3/5 — Great in principle *2024-04-04, version 2.7* Great in principle but in practice very slow to update your effort's. I presume this is due to your results going to the cloud rather than held on your machine. Keep seeing SQL send errors. ### 3/5 — Better than first app *2023-12-07, version 2.2* My biggest complaint about both apps by this developer to track workouts is that you have to download and end the workout or snap a picture or figure out how to get the data to sync to Apple Health before your workout session ends because as soon as the program finishes and the data on the display disappears you can’t retrieve it. There’s no going back. It’s very frustrating. I would also like to see steps on the display screen on the app since steps are tracked in many fitness trackers, including Apple Health. ### 3/5 — Spirit+ *2023-04-11, version 1.6* We were able to connect via Bluetooth to our Spirit XT285 treadmill with no issues. However, the incline levels don’t change according to your incline level or at all for that matter. The only reading that appears to be accurate is mph, time and heart rate. You can not physically change any treadmill settings from the app so if that is something that you are looking for…maybe this app isn’t for you. If this app functioned and at least accurately depicted the information on my treadmill, I would probably give it a 5 star rating. Hopefully this issue is being addressed because if not, it is pretty useless for tracking and sharing info with Apple Health App therefore my wife and I will be deleting in the near future. ### 3/5 — Syncing with Spirit XT485 *2021-04-17, version 1.1* I cannot sync to my treadmill. It does not have a touchscreen only and LED. No QR code. Is there a way to do this? ### 2/5 — Who is developing this thing? *2025-11-08, version 3.5* Actually useless app. The watch app is somehow even worse. On a stationary bike, I get blank metrics except for time, which syncs up with the bike display and is the only thing that works. Other metrics will periodically flash for a second, maybe three times on an hour long ride. Importantly, the WATCH APP will only record heartrate for few minutes before quitting, AND heartrate only displays on the app when the watch screen is ON. No persistence, and after a few minutes it’ll quit. Hilariously bad app. Treadmill, same thing. Useless watch app. I want heartrate data, so I literally just take a picture of the display and upload to Strava manually. Spirit team - either get a new team on the app and invest in it, or just remove it. It’s an embarrassing product for you to put out into the world. The treadmill is fine but I’m always going to avoid Spirit. I hope whoever decided this app was ready to release is in charge of nothing else. Honestly, I’m hardly ever this vitriolic, and rarely write reviews, but this app, I just don’t understand how. ### 2/5 — Za słaba *2025-02-11, version 2.9* Potrafi działać stabilnie kilka tygodni a potem nagle gubi połączenie z orbitrekiem, czasem gubi dane i finalnie nie synchronizuje się z aplikacją Zdrowie. Za słaba apka na tak dobry sprzęt. ### 2/5 — Kiepska *2025-01-06, version 2.9* Brak języka polskiego; brak aplikacji na iWatch, kiepska stabilność. Sprzęt jest super, ale aplikacja to wersja dla jakiegoś bubla z marketu. ### 2/5 — Mileage off *2025-01-04, version 2.9* We have a Spirit XE295 elliptical and the mileage is always low from elliptical console to iPhone app. 2.3 miles records as 1.54??? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*