# Spjallbox — Live chat & support inbox.

> Live chat and helpdesk platform for Icelandic businesses to manage customer support. (iPhone/iPad app by Novamedia ehf..)

- Source: https://appshunter.io/ios/app/spjallbox/id6788859806 (this page in markdown: same URL + `.md`)
- Developer: [Novamedia ehf.](https://appshunter.io/developer/6788859808)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 9+
- Requires: iOS 15.1 · 32 MB
- Languages: American English
- Released: 2026-07-29
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/spjallbox/id6788859806/reviews.md

## What is Spjallbox?

Spjallbox is a helpdesk and live chat platform built for Icelandic businesses. This app lets your team monitor and reply to customers straight from their phone — whether the message comes in via live chat, email, or an AI chatbot.

Features:
• Inbox with mine / open / pending / closed views
• Live tab showing active chats in real time
• Reply to and close cases right from the app
• Push notifications when a visitor requests an agent or replies to a case assigned to you
• Real-time updates — no need to refresh
• Available in Icelandic and English

The Spjallbox app is for staff who already have access to a Spjallbox helpdesk account (spjallbox.is). Set up your organization on the web first, then sign in here.

Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Privacy Policy: https://spjallbox.is/personuvernd

## Key features

- Unified inbox for chat, email, and AI chatbot messages
- Real-time live chat monitoring
- Reply to and close customer cases
- Push notifications for new messages and assignments
- Real-time updates without manual refresh
- Available in Icelandic and English


## Frequently asked questions about Spjallbox

### What is Spjallbox?

Spjallbox is a helpdesk and live chat platform designed for Icelandic businesses. It allows teams to monitor and respond to customer inquiries received through live chat, email, or AI chatbots directly from their mobile devices.

### How do I set up Spjallbox?

You need to set up your organization on the Spjallbox web platform first (spjallbox.is). Once your account is created, you can then sign in to the Spjallbox mobile app using your existing credentials.

### What devices does Spjallbox support?

The Spjallbox app is currently supported on iPhone and iPod devices. It is designed to provide mobile access to your helpdesk account.

### Is Spjallbox available in multiple languages?

Yes, Spjallbox is available in both Icelandic and English, catering to a wider range of users and businesses.

### How often is Spjallbox updated?

The latest version of Spjallbox is 1.1, which was last updated on August 9, 2026. Updates typically include new features, bug fixes, and performance improvements.

### What is the age rating for Spjallbox?

Spjallbox has an age rating of 9+. This indicates that the content is generally suitable for children aged 9 and above.

### Does Spjallbox have ads?

No, Spjallbox does not contain advertisements. As a business tool, it focuses on providing a seamless and uninterrupted user experience for managing customer support.

### What are the main features of the Spjallbox inbox?

The Spjallbox inbox offers several views including 'mine', 'open', 'pending', and 'closed' cases. This allows for organized management and tracking of customer interactions.

## Version history (last 2 releases)

### 1.1 — 2026-08-09

This update includes In-App Purchase support for the Sóló plan, so individual customers can subscribe directly in the app.

### 1.0 — 2026-07-29

No release notes.

## More apps by Novamedia ehf.

- [Tímabox](https://appshunter.io/ios/app/timabox/id6788956936)

All apps by Novamedia ehf.: https://appshunter.io/developer/6788859808

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*