# سبل أون لاين \| SPL Online — تتبع شحناتك وادفع بسهولة

> Governmental postal and logistics services with address registration and shipment tracking. (iPhone/iPad app by Saudi Post.)

- Source: https://appshunter.io/ios/app/spl-online/id494312967 (this page in markdown: same URL + `.md`)
- Developer: [Saudi Post](https://appshunter.io/developer/439575697)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.00/5 from 284 App Store ratings · 149 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 66 MB
- Languages: American English
- Released: 2012-01-18
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/spl-online/id494312967/reviews.md

## What is سبل أون لاين | SPL Online?

We are a governmental institution, established in 1926 Saudi Post provides a variety of logistical and postal services, and we have been working on an ambitious plan to build a system of multiple networks, establish a unified national address system and provide a package of individually tailored postal services based on that logistics. We enable e-governmental programs and e-commerce applications through partnerships with institutions in the public and private sectors, develop e-governmental transactions and facilitate e-commerce exchanges.


Features:

-	Address registration: Ease and official registration of your place of residence free of charge, enables you to use it for your governmental, commercial or banking or any other transactions.
-	Alami: gives you free access to many addresses in different countries that are synonymous with your national address. It will allow you to shop from international stores and ship your items at the lowest prices to your national address.
-	Track and trace: Track the status of shipments by simply using the tracking number.
-	Post Offices: information on all SPL offices in the Kingdom; working times, service offering along with enabling the map functionality.
-	Post Calculator: Calculate the shipping costs for our various types of shipping services.
-	P.O. Box Registration: subscribe to the P.O Box service and get your P.O Box address easily, with the option to pay for the subscription fees through multiple payment methods.
-	SPL Online: Providing a channel through which the user can perform many e-services easily and conveniently, such as viewing bills, subscribing to Alami and Awfar and many more. SPL Online will continuously serve you to ensure easy access to all Postal services.

## Key features

- Address registration
- International shipping access
- Shipment tracking
- Post office locator
- Shipping cost calculator
- P.O. Box registration
- E-services portal

## What do users think of سبل أون لاين | SPL Online?

Overall sentiment: negative

**Pros**

- 👍 Improved user interface and integration

**Cons**

- 🐛 App crashes and freezes
- 🐛 Unreliable functionality
- 🐛 Slow performance and loading issues
- 🙅‍♂️ Poor customer service
- 🙅‍♂️ Outdated and lacking features
- 🙅‍♂️ Frustrating user experience

**Commonly reported bugs**

- Login and sign-in issues
- Inability to track shipments or update addresses
- Constant app crashes and freezes

**Most requested features**

- Improve app stability and reliability
- Enhance customer service and support
- Regularly update the app with new features
- Provide a more user-friendly experience

## Recent user reviews (10 of 149)

All indexed reviews: https://appshunter.io/ios/app/spl-online/id494312967/reviews.md

### 1/5 — One of the worst post carrier

*2026-07-07*

If you want to lose your shipment use SPL, they are expert i losing shipment

### 1/5 — مكة المكرمة

*2026-04-11, version 5.1.21*

الموقع سيء

### 1/5 — موظفة علقت طرد

*2026-03-06, version 5.1.21*

سيء ومتعب جدا. طرد محضور منذ شهور. الموظفة حظرت الطرد والحساب لا أستطيع إرفاق فاتوره. طردين اثنين معلقين. موظفة عصبت وحجزت الطرد. سددت فاتوره إرسال الى عنوان ثم تعلق الطرد

### 1/5 — مبسوطين منسوبين الشركة عن التقييم

*2026-02-16, version 5.1.21*

دخلت بقيم التطبيق الي هو في الاساس web page app هههههههههه 
الله يفشلكم يا ضعيفين 
لكن انصدمت من التقيم السيء واعتذر منكم واحد واحد ولا احد فكر من الشركة يحسن ! ماخذين شغلهم ضمان اجتماعي؟! زي باقي الدوائر الحكومية. نصيحة انا اول تجربة لي وسيئة جداً جداً لا موقع ولا تطبيق ولا اسعار الشي الوحيد المقبول خدمة العملاء واذا عرف السبب بطل العجب، لانهم شبه حكومين ويبون يوظفون البنات (تمكين المرأة). وافضل تحولون على ارامكس او حتى الشركة الثانية والله ناسي اسمها بس احسن منهم كلهم

### 1/5 — Sucks

*2026-02-09, version 5.1.21*

Bad app I can’t save or edit or or add card to apple wallet or even see any shipments except for very old shipments

### 1/5 — التطبيق والموقع لايعملون

*2026-02-03, version 5.1.21*

التطبيق والموقع يجلس ساعه يدور الشعار انتظار بدون اي نتيجة تقفل وتفتح التطبيق والموقع لكن للاسف بدون اي نتيجه. يحتاج لشركة تطوير هذا البريد الاساسي مفروض التجربه مختلفه تماما واحترافيه

### 1/5 — اسوأ تطبيق واسوأ بريد

*2026-01-28, version 5.1.21*

لا رقم الهاتف يشتغل حقهم ولا التطبيق

### 1/5 — app crashes more than its functional

*2026-01-01, version 5.1.21*

they need a new programming team more than anything, its a shame that its so slow and most of the time won’t open unless you keep trying and trying… please invest in a good team of iT and programmers and thank you.

### 1/5 — الجوف

*2025-12-31, version 5.1.21*

كل التطبيقات تتحسن وتتطور 
الا تطبيق سبل مـن اسوء الى اسوء حرام عليكم

### 1/5 — البرنامج لايليق بان يكون يمثل بريد المملكة

*2025-12-22, version 5.1.21*

دايم يعلق ولا به فايد

## Frequently asked questions about سبل أون لاين | SPL Online

### What does SPL Online do?

SPL Online is a governmental institution that offers a variety of logistical and postal services. It enables users to register addresses, track shipments, find post offices, calculate shipping costs, and subscribe to P.O. Boxes. The app also provides access to e-services for viewing bills and subscribing to other services.

### What are the key features of SPL Online?

Key features include official address registration for governmental, commercial, and banking transactions, 'Alami' for international shopping and shipping, shipment tracking via tracking number, a post office locator with working times and services, a post calculator for shipping costs, P.O. Box registration, and the SPL Online portal for various e-services.

### Is SPL Online free to use?

Based on the provided information, the app itself is free to download and use. While some services like P.O. Box subscriptions may have associated fees, the core functionalities of address registration, shipment tracking, and accessing information are provided without charge.

### Who is the target audience for SPL Online?

The app is designed for individuals and businesses in Saudi Arabia who require postal and logistical services. This includes those needing to register their official address, track packages, find nearby post offices, or manage P.O. Box subscriptions.

### How can I use SPL Online for international shopping?

The 'Alami' feature provides free access to many international addresses that are synonymous with your national address. This allows you to shop from international stores and have your items shipped to your national address at potentially lower prices.

## Version history (last 5 releases)

### 5.3.3 — 2026-08-05

تحسين أداء التطبيق وزيادة الاستقرار
 تحسين تجربة المستخدم وواجهة التطبيق
 تحسين تجربة الشحن وتتبع الشحنات وخدمة عالمي
 إصلاح الأخطاء وتحسين موثوقية التطبيق

### 5.3.2 — 2026-07-19

Enhanced app performance and stability 
Improved user experience and interface 
Better shipping, tracking, and Alami service experience 
Bug fixes and reliability improvements in arabic

### 5.3.1 — 2026-07-16

Enhanced app performance and stability 
Improved user experience and interface 
Better shipping, tracking, and Alami service experience 
Bug fixes and reliability improvements in arabic

### 5.3.0 — 2026-07-14

Enhanced app performance and stability 
Improved user experience and interface 
Better shipping, tracking, and Alami service experience 
Bug fixes and reliability improvements in arabic

### 5.1.21 — 2025-05-13

Enhancements on Alami service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*