# Splashtop Business — user reviews

> 177 indexed App Store user reviews of Splashtop Business by Splashtop Inc., rated 4.80/5 from 4,620 ratings.

- Source: https://appshunter.io/ios/app/splashtop-business/id650739354/reviews
- App overview in markdown: https://appshunter.io/ios/app/splashtop-business/id650739354.md
- Rating breakdown: 5★ 4,146 · 4★ 283 · 3★ 75 · 2★ 26 · 1★ 90

## What do users think of Splashtop Business?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Smooth remote access
- 💡 Versatile for multiple devices
- 🔒 Reliable security
- 💰 Good value for money

**Cons**

- 🐛 Occasional connection issues
- 🔋 Battery drain on mobile devices
- 🖱️ Suboptimal mouse/keyboard support
- 📺 Lack of full-screen support on iPad

**Commonly reported bugs**

- Shift key getting stuck
- Compatibility issues with newer iOS versions
- Unreliable remote desktop access

**Most requested features**

- Improved multi-screen support
- File transfer capabilities
- Customizable keyboard shortcuts
- Automatic reconnection on network disruption

## Newest reviews (11 of 177)

### 4/5 — 2FA Issues

*2026-04-20, version 3.8.2.0*

I can longer paste 2FA code when logging in.

### 2/5 — Bricht häufig ab

*2026-04-03*

Leider bricht die Verbindung alle 5 min ab

**Developer response:** Vielen Dank für Ihr Feedback und wir entschuldigen uns für die Unannehmlichkeiten. Könnten Sie uns bitte über unser Support-Anfrageformular kontaktieren, damit unser Team sich mit Ihnen in Verbindung setzen und Ihnen bei dem von Ihnen erlebten Problem helfen kann: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

### 3/5 — Ipad version buggy

*2026-02-12, version 3.8.0.4*

Ipad version doesn't save layout changes between sessions and apple pencil doesn't work properly. Iphone version works great, but I almost exclusively use the iPad app. 5 star if iPad fixes are made

### 3/5 — Such a jock

*2026-01-30*

Exceeding transfer rates . If its a 4GB showing 11 GB of 4 GB 😬😬

**Developer response:** Thank you for your feedback and we apologize for the inconvenience. Can you kindly reach out through our support request form so our team can contact you and help you with the file transfer issue you are experiencing: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

### 5/5 — Founder of SHARING

*2024-12-01, version 3.7.2.0*

This is an incredible app to allow users to access their IPad and MacBook from one device.

### 5/5 — A blessing and a curse

*2024-11-08, version 3.7.2.0*

I learned it during the pandemic. Was able to downsize my office and rent by 50%. I reduced my commute from six minutes to 30 seconds and that is both a blessing and a curse. I “go to the office“ much more often nowadays, both day and night. But I also get more home/leisure time.

### 5/5 — Great system Ipad is now a full on desktop computer

*2024-10-26, version 3.7.2.0*

Also great support

### 5/5 — This App had a problem, but works now

*2024-10-22, version 3.7.2.0*

The problem I was having appears to be fixed

### 5/5 — Love Splashtop

*2024-10-02, version 3.7.2.0*

I’m another former logmein user who couldn’t take their price gouging and deteriorating software. Then Splashtop swooped in with a great replacement and reasonable prices. If only every tech product were like this

### 5/5 — This is the best

*2024-09-03, version 3.7.0.0*

Best remote control app for my business needs 

Keeps me very efficient as I can connect to my computer and access files and data remotely even on my phone.

### 3/5 — 解像度はiPadに最適化していない

*2024-06-26*

FHDなどの16:9しか選べない、MicrosoftのリモートデスクトップクライアントはiPadの解像度に最適化していますが、Spalashtopもサポートして欲しいです。

**Developer response:** 貴重なご意見をいただき、ありがとうございます。

Splashtop Business製品では、仮想ディスプレイ機能を利用して、iPadの解像度に合わせたディスプレイを追加することができます。

この機能の詳細については、以下の記事をご参照ください：
https://support-splashtopbusiness.splashtop.com/hc/ja/articles/16913613811355

ご不明な点がございましたら、お気軽にお問い合わせください：https://support-splashtopbusiness.splashtop.com/hc/ja/requests/new

## Most critical reviews (10 lowest-rated)

### 1/5 — Nag ware

*2026-08-05, version 3.8.4.1*

Even when you purchase the software you will be subject to regular nag screens when trying to get work done

### 1/5 — Massive bugs - es gibt keinen Support

*2026-07-22*

Es bestehen massive bugs, leider existiert kein Support den man kontaktieren kann. Egal welche Tages- oder Nachtzeit man ist in Warteschleife auf Position 3 und diese Position ändert sich nie.

**Developer response:** Vielen Dank für Ihr Feedback und wir entschuldigen uns für die Unannehmlichkeiten. Könnten Sie bitte unser Support-Anfrageformular nutzen, damit unser Team Sie kontaktieren und Ihnen bei Ihrem Anliegen helfen kann: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

### 1/5 — Позорище

*2026-04-21*

Дырявый уралсиб, люди, бегите с этого

**Developer response:** Спасибо за ваш отзыв. Пожалуйста, свяжитесь с нами через форму запроса в службу поддержки, чтобы наша команда могла связаться с вами и помочь решить проблему с передачей файлов, с которой вы столкнулись: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

### 1/5 — Poor Mouse functionality!

*2026-02-26, version 3.8.0.4*

Mouse functionality is very lousy. Can’t easily right click and the left click goes inactive if you switch to another phone app and go back.  Always have to end up killing the app and signing back in to regain the left click. If this was fixed I’d change to 4 stars.

### 1/5 — Used by hackers and scammers

*2025-12-18, version 3.8.0.0*

This product was used by individual to get my identity

### 1/5 — Consistent Failures

*2025-06-13, version 3.7.4.2*

While you get remote access to your desktop, it consistently fails. It will disconnect and reconnect over time. It happens a lot too which really hurts work flow.

### 1/5 — Piece of Garbage

*2025-04-15, version 3.7.4.0*

Everything was configured correctly, I was able to  access my computer during the initial setup . I gave it every permission it said it needed, I stopped my computer from going to sleep, and the MOMENT I go off my home network this garbage program is unable to connect to my Mac. I am a tech-savvy individual - I know I set it up as specified, I can follow a freaking list. Oh, also, because then I thought to try accessing it via the browser and, for a hot minute, it actually worked. But, of course, I closed the lid of my iPad and *POOF* no more connectivity. I really REALLY needed this to work and it was absolutely worthless

### 1/5 — Why so many versions of the same app?

*2024-12-27, version 3.7.2.0*

Why are there so many different versions of the same app, with no adequate descriptions in the App Store of what the differences are? Had to download multiple times before finding what I was looking for. Needless to say, this wasn’t it — unless you are already part of a Splashtop Business Team, this is not the app you’re looking for, either. See, that wasn’t so hard to say!

### 1/5 — CONNECTING PROBLEM

*2024-07-26, version 3.7.0.0*

Keep disconnecting every 10 min 
Impossible  to work

### 1/5 — Can’t login

*2024-06-10, version 3.7.0.0*

My email and password I use on my computers is not working here in the app and it’s a bummer.

## Most praised reviews (10 highest-rated)

### 5/5 — Useful when working away

*2026-08-20, version 3.8.4.1*

I use this often when working at from home or on a vacation it connects most times occasionally as a glitch, but it’s rare

### 5/5 — Applicable use

*2026-08-09, version 3.8.4.1*

Wow. Great product. Setup immediately. And monitoring 4 stations at the same time. Perfect solution for multi unit coding projects. To not sit in front of desk all day waiting for large workloads to deploy.

### 5/5 — On trial period

*2026-02-20, version 3.8.0.4*

First day of the trial period but I’m definitely going to subscribe after it ends. It beats team-viewer with ease! Glad I found this! Thank you!

### 5/5 — Outstanding support and an exceptional customer experience

*2026-01-27, version 3.8.0.4*

Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

My name is Rodrigo Magri, CEO & Founder of DuallyTec, a company I have been running since 2012, serving over 200 clients, and I had been using TeamViewer since 2014 in my professional environment.

I must admit that when I decided to adopt Splashtop’s solution, I had some hesitation. I had been a TeamViewer customer for many years and was concerned about switching from a tool that was already well established in my environment.

However, after using Splashtop and especially after experiencing the level of support I received, my perception changed completely.

At one point, I encountered an issue where the tool stopped working. That’s when I was assisted by Italo Nava, a Splashtop team member who demonstrated an exceptional level of care, professionalism, and commitment.

Even though I am not a high-volume customer, I was treated as if I were. Italo dedicated his time, involved his team, and followed through with genuine care until the issue was fully resolved.

Splashtop made me feel truly valued as a customer. This experience goes far beyond software — it reflects people, respect, and real commitment.

Today, using the solution and backed by this level of support, I recommend Splashtop with complete confidence.

### 5/5 — happy

*2025-06-11, version 3.7.4.2*

On the first day but of too a good start
been having problems with remote desktop from ipad 
to a desktop resolution of 3440x1440

most apps give me a wide narrow view of the remote desktop
and it’s to small to work with

splashtop’s best fit setting works perfectly
filling the ipad pro entire screen and making it very easy to work with. 

Must say though the default view initially was the same as the other app’s wide narrow view. 

But splashtop lets you tweek the setting. 👍🏻👍🏻

### 5/5 — Love Splashtop

*2025-04-08, version 3.7.4.0*

I’m another former logmein user who couldn’t take their price gouging and deteriorating software. Then Splashtop swooped in with a great replacement and reasonable prices. If only every tech product were like this

### 5/5 — VACATION

*2025-03-30, version 3.7.4.0*

MAKES MY VACATION SO MUCH BETTER, CAN RELAX AT THE BEACH AND CHECK IN AND TAKE CARE OF BUSINESS FROM FAR AWAY!

### 5/5 — Rápido e fácil

*2025-03-27*

Um mês de uso o ambiente é fácil de configurar e rápido pra acessar muito bom

### 5/5 — Good app

*2025-03-13, version 3.7.2.0*

Very good app and very good software. Alternative to Team Viewer etc… Perfect for multi screen and much cheaper than TV.

### 5/5 — Super Reliable

*2025-01-23, version 3.7.2.0*

Reliability and cost effective.  Never any issues connecting to my office. Beats other programs by a long shot!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
