# Splashtop Remote Desktop — user reviews > 1,447 indexed App Store user reviews of Splashtop Remote Desktop by Splashtop Inc., rated 4.70/5 from 4,536 ratings. - Source: https://appshunter.io/ios/app/splashtop-remote-desktop/id561386772/reviews - App overview in markdown: https://appshunter.io/ios/app/splashtop-remote-desktop/id561386772.md - Rating breakdown: 5★ 3,930 · 4★ 286 · 3★ 104 · 2★ 42 · 1★ 174 ## What do users think of Splashtop Remote Desktop? Overall sentiment: positive **Pros** - 🚀 Works seamlessly - 🚀 Fast and painless connection - 👍 Easy setup - 👍 Reliable remote desktop - 👍 Secure and just works - 👍 Affordable for personal use - 👍 Excellent for remote gaming - 👍 Intuitive and functional interface **Cons** - 🐛 Occasional disconnections and reconnection issues - 🔒 Requires subscription for remote access - 🔒 Limits features behind paywall - 🔋 High battery consumption on mobile - 👎 Doesn't work well for iOS devices - 👎 Crashes and performance issues after updates **Commonly reported bugs** - Cursor movement issues - Compatibility problems with newer OS versions - Inability to connect on the same network - Unexpected shutdowns and black screens **Most requested features** - Add Bluetooth keyboard and controller support - Improve multi-monitor support - Provide more screen resolution options - Add audio routing options - Implement better wake-on-LAN/WAN functionality ## Newest reviews (10 of 1,447) ### 3/5 — Doubled in price *2026-07-15* It works and works well. Ignore those who think an app is able to remotely reach over and press the power button on your computer. Unfortunately, I’ve had to cancel my subscription, as the price has doubled this week. If I paid £1 every time I used it, it would cost me about £5 a year. £23 isn’t happening. ### 5/5 — Magnifique appli 💥 *2026-02-18* Excellente Rapide et très efficace ### 5/5 — Works Like A Champ *2026-02-03* I was a big time software developer and tester in a former life. I experimented with a number of different Remote Desktop access software before selecting Splashtop. Splashtop was one of the easiest to setup and configure. It also just worked out of the box on all of the platforms specified, which I use extensively. Working with remote systems with multiple screens is also no biggy Switching screens is just a simple key click away. I use the personal edition to simplify my live at home (the wife complains if I spend too much time downstairs but not if I am upstairs still on a computer in the same room as her.) I also use Splashtop to mentor my grandkids halfway across the planet. I use Splashtop to trade off manipulating the screen (with the audio on mute) and a program like Zoom or Team to manage the audio and video on multiple screens. Under this setup and a good internet connection, it is almost like I am there. (Trying to use the remote screen request with Zoom just isn’t as smooth or as fast, and cuts down on the video screen size feed which I find important particularly when young children are working on some detail you need to see) Security under Splashtop is well worked out and not overly intrusive. I tend to be demanding product reviewer and hard nosed computer user. So if I am giving it five stars and a glowing review to boot, I’d say quit screwing around, and just get the product, it works better than advertised. The only hang up you might have between the personal and full up remote access version is file transfer. Get the full up remote access version if you need that. I use work arounds like synology drive, one drive or Dropbox but the setup is a bit involved initially. Away have at it with my full endorsement. Cheers. A senior fellow with quite a lot of development miles under his belt. ### 5/5 — 5台のPCをタブレット&スマホと自宅パソコンでリモートタスク *2026-01-04* 事務所のMacとWindowsのほか、オーナーをしている飲食店舗のラップトップに加え、持ち運びできるMacBookと経理用のラップトップがすべて自宅のパソコンとiPhone、iPodで操作できる。 店舗のラップトップは、ラジレコでお気に入りのFM放送を録音していて事務所で聞いてます。 ### 5/5 — This app is perfect, worth recommending. *2026-01-02, version 3.7.6.0* This version of Splashtop is great for remote and mirroring my laptop who’s monitor is already showing sign of damage. I just hope that this version can also be able to have an extend monitor function. ### 5/5 — I dont write reviews but… *2025-12-24* This is easily one of the best and most affordable ways to remotely control a Windows device. I had been struggling with TeamViewer and AnyDesk for a while, constantly looking for a reliable alternative, and when this popped up on my feed, I installed it immediately. It’s clearly optimized for phones, making remote access incredibly simple and intuitive. The built-in trackpad works flawlessly, mouse clicks are easy, and overall navigation feels natural—EASY. On top of that, the subscription is surprisingly cheap for what you can get compared to others. Nothing but appreciation for this company—you’ve genuinely made my life so much easier. I can handle daily chores and other tasks without stressing about constantly checking my computer. ### 3/5 — Works but... *2025-12-04, version 3.7.6.0* It works but it keeps messing up my display settings to where my monitors aren't receiving any input, or it thinks my monitor is a secondary monitor and that Splashtop is the primary monitor. Also several issues with bugs or being unable to click on things. Won't be using anymore ### 5/5 — Cool at *2025-11-23, version 3.7.6.0* I like it idk man ### 1/5 — 突然、接続出来ない *2025-11-13* 同ネットワークに在り認識しているのに、突然接続出来なくなり、同ネットワークにないと表示され課金の案内をされた。 **Developer response:** ご迷惑をおかけして申し訳ございません。この件に関して、こちらの窓口までお問い合わせください：https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new　ご利用のSplashtopアカウントをご記入の上、ご連絡お願いいたします。 ### 5/5 — Does the job well. *2025-10-05* I was looking for a Remote Desktop App to check in on the progress of my game while I am away from my desk; and then I encountered Splashtop. Works seamlessly! Setup was quick and easy. Connecting and disconnecting is fast and painless. Thank you for the amazing app and I am looking forward to your continued development. Great work! ## Most critical reviews (10 lowest-rated) ### 1/5 — Recently very bad *2026-08-22* After using splashtop many years on different platforms without issues, it killed both the Windows installs on my gaming laptop and my pc simultaneously. Probably it's a problem with the virtual screens or some kind of conflict. Very annoying to only be able to access your computers via splashtop while their respective screens just stay black. Deinstalled splashtop after a lot of messing around and was able to once get the laptop booting with it's screen on. Next boot screen stays black again. No bios /Hard reset and no video driver reset helped. I don't even have the time to describe what I tried and how much time I wasted and still nothing works while before splashtop everything was fine. Splashtop...never again! **Developer response:** Thank you for your feedback! To assist you better with the issue you are experiencing, could you please submit a support ticket detailing the issue by visiting: https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new. This will help us identify and address the problem promptly. We appreciate your cooperation. ### 1/5 — Long time user - just cancelled *2026-08-21, version 3.8.4.6* Splashtop was my go to for YEARS. Suddenly junk. Bye ### 1/5 — Splashtop Streamerにログインできない。 *2026-07-15* Splashtop Businessの無料体験をしていたが、アカウントを個人に変更してSplashtop Streamerもログインし直すことに。しかし配布コードでのログイン画面からユーザー名・パスワードでのログイン画面に移行できずSplashtop Personalを使用できない。配布用Streamerではなく、通常版のStreamerをインストールし直しても変わらず。Personalを年契約してしまったが利用できていないので最低の評価です。サポートから問い合わせ返信を待っています。 **Developer response:** ご利用製品の変更に伴い、ご不便や混乱を招いてしまい申し訳ございません。 ご不明点やお困りのことがございましたら、テクニカルサポートまでお気軽にお問い合わせください。 通常、お問い合わせいただいた内容につきましては数日以内に回答いたしますが、万が一返信が確認できない場合は、お手数をおかけいたしますが、再度お問い合わせいただけますと幸いです。 何卒よろしくお願いいたします。https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new ### 1/5 — Authentifizierung Problem *2026-06-24* Ich bin 10 Jahre Alt, Ich wollte das Ausprobieren und Dann Email mit: Authentifizierung, Aber gerade ist Safari 16+, Also kann ich nicht Authentifizieren, Deswegen 1 Stern. Wer unter 16 Jahre alt sind: NICHT HERUNTERLADEN!!! ### 1/5 — Won’t update *2026-06-08, version 3.8.4.4* App will not update at all it downloads it and says it’s done but going back to app updates it’s there again? Tried removing and reinstalling but same issue. ### 1/5 — いい面もありますが、、、 *2026-06-05* iPadでの利用で頻繁に接続不可になります。問い合わせすると回線が切れていると言われるのですが、どんな環境でも起こります。切れたら毎回立ち上げ直しでこの数年利用していましたが、別アプリで十分な操作性と安定した接続を体験でき、いかに無駄なアプリだったかを認識しました。問い合わせ対応も最悪でおすすめできません ### 1/5 — They’ve phoned it in *2026-04-23, version 3.8.0.6* This can’t stay connected for more than 10 min. You could probably Claude code clone this and make something better. They’ve clearly phoned it in and hardly put in any effort now. ### 1/5 — Lag *2026-04-20, version 3.8.0.6* It lags too much easy to connect but needs an update to fix lag ### 1/5 — Ruim! *2026-03-12* Aparentemente se mostra um app bacana e gratuito, porém quando instalado, permite apenas o uso do acesso remoto pela mesma rede de wifi, ou seja, para cumprir o principal propósito que se propõe, tem que pagar! Fora que o app que precisa instalar no pc parece até um malware! É daqueles softwares que a gente nunca consegue desinstalar pq não respeito a desinstalação do windows! A gente precisa dar uma volta absurda pra conseguir desinstalar da máquina! PÉSSIMO **Developer response:** Agradecemos pelo seu feedback. O Splashtop Personal é gratuito na mesma rede local para acessar seu computador doméstico. Além disso, ao assinar o Splashtop Anywhere Access Pack, você poderá acessar seus computadores de qualquer lugar pela Internet. ### 1/5 — Meh *2026-03-08* Meh. Reliance on proprietary company controlled servers is worrying. **Developer response:** Thank you for your feedback! To assist you better, could you please submit a support ticket detailing the issue by visiting: https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new. This will help us identify and address the problem promptly. We appreciate your cooperation. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing app *2026-08-12, version 3.8.4.6* Can’t get over how great Splashtop is. Never have issues with it, and use it all the time to access my rig while at school. Very fast and sturdy app. UI is great. Never had a single issue with it. ### 5/5 — Holy Responsive *2026-07-22, version 3.8.4.6* I never write reviews but the ease and responsiveness of this was just insanely good. ### 5/5 — The best *2026-07-19, version 3.8.4.5* It’s a must have, so useful! ### 5/5 — Magnifique applications 💥 *2026-06-11* Excellente ❤️ Rapide et très efficace ### 5/5 — Great overall *2026-06-11* Good value for the money ### 5/5 — Continous Updates *2026-06-11, version 3.8.4.4* For the past week or two I’m getting Splashtop updates on my iPhone 17 pro which appear to be the same one over and over. I deleted the Splashtop app but it just happened again. Can you check this out. Thanks ### 5/5 — 大満足 *2026-05-22* WindowsとMac間で使用しています。色々なリモートを試しましたがSplashtopが最高です。動作スムーズで大変満足しています。まだまだ使いこなしてるとは思いませんが、これからもますます役立つでしょう。アップグレードも期待してます。 ### 5/5 — Payant! *2026-05-09* Horrible et honteux j’aimais mis moins 21 étoiles ### 5/5 — Best app *2026-03-25* Unbelievable fast work ### 5/5 — Handheld Throttle *2026-02-20, version 3.8.0.6* I am a model Railroader and run my trains with a laptop. I am in 2 rooms with a wall knocked out. Switching between the 2 rooms has always been a pain until now. Splashtop has given me a “walk around” throttle and I am no longer tethered to the keyboard. Awesome product. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*